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Worksheets

Digital Marketing Quiz

Total questions: 79

Worksheet time: 40mins

Name
Class
Date
1.

Which of the following is true of trust symbols on a website?

a)

Awards and guarantees can function as trust symbols

b)

Accessible return policies are not counted as trust symbols

c)

Trust symbols should be limited to one per webpage

d)

Trust symbols do not include social media presence

2.

A page that is seen after one clicks on an ad is called a

a)

Marketing page

b)

Home page

c)

Leader page

d)

Landing page

3.

Whereas certain white-hat techniques may provide a temporary improvement in rankings, they are unlikely to benefit a website long term

a)

True

b)

False

4.

Which of the following is NOT true of Pinterest?

a)

Clicking a pin gives supplemental information included with the pin

b)

No pins include the URL of the source of the pin

c)

Traffic from Pinterest is likely to be highly engaged and often purchase minded

d)

Several e-commerce sites have greatly increased their profits through the creative use of Pinterest

5.

Which of the following is a type of owned media?

a)

Display advertising

b)

Direct traffic

c)

Social media advertising

d)

Email marketing

6.

Email addresses should be obtained directly from consumers along with their permission to email them promotional messages

a)

True

b)

False

7.

Navigation bars have increased in popularity since 2010

a)

True

b)

False

8.

What should a company NOT do when handling negative posts on online review sites?

a)

Downplay the reviewer’s experience

b)

Try to understand the situation fully

c)

Take responsibility where applicable

d)

Point out what has been done to resolve the problem

9.

Instagram has by far the youngest user base of all the popular social media platforms

a)

True

b)

False

10.

When it comes to popularity rankings, correlational data can provide helpful perspective on ranking success.

a)

True

b)

False

11.

In efforts to distribute social media content, a brand

a)

First needs to attract followers to its social media account(s)

b)

First need to capture the viral capacity of social networks

c)

Should avoid attempts to capture the viral capacity of social networks

d)

Should avoid the use of paid media

12.

Retail, lead generation, and media websites should have the same KPIs

a)

True

b)

False

13.

Which is NOT true when it comes to the topic of targeting the right audience

a)

Placing ads on appropriate websites and apps is critical to effective online advertising

b)

The better an advertise can target the right audience, the more the advertiser is willing to pay for advertising

c)

To find the right places to advertise online, advertisers begin by selecting general interests for their customers

d)

Display ads often perform equally well on mobile devices and desktop computers

14.

Which is NOT true of mapping individual keyword phrases to individual pages?

a)

Site developers are reminded which keywords need to be incorporated into the page content

b)

The developer ensure that the right webpage is displayed for the right search

c)

Search engines calculate keyword relevance to a website instead of to webpages within a website

d)

Keyword mapping can ensure a website isn't accidentally optimizing multiple pages for the same keyword

15.

Ad Rank is based

a)

Just on “winning” a location bid

b)

Just on the ad’s quality score

c)

On “winning” a location bid and on the ad’s quality score

d)

None of the above

16.

Digital marketing strategy is

a)

The selection of digital marketing tactics and the allocation of marketing budget across those digital tactics

b)

The production of digital ads that are shared on social media and on webpages

c)

The implementation of marketing tactics on the internet

d)

None of the above

17.

Based on keyword selection, a company’s ad will show up

a)

On the SERP when the search phrase entered by the searcher matches one of the keywords on the company’s list

b)

Only if the searched phrase is a letter-for-letter match of a keyword to activate an ad

c)

For searches that match phrases, not single words, provided to the search engine by the advertiser

d)

None of the above

18.

Which of the following are calculated metrics for understanding analytical data?

a)

Session and time on page

b)

Entry and exit

c)

Average session duration and page bounce rate

d)

Revenue and revenue per session

19.

One important difference between the bidding for a search ad and the bidding for a display ad is that display advertisers do not have multiple bidding formats from which to choose.

a)

True

b)

False

20.

Location-based targeting is most effective when combined with

a)

Behavioral targeting only

b)

Temporal targeting only

c)

Behavioral and temporal targeting

d)

None of the above

21.

For a retail website, the revenue per session KPI

a)

Determines whether new traffic driven through additional advertising is profitable

b)

Focuses on enticing shoppers to purchase higher-priced items during each sales transaction

c)

Looks to increase the number of new sessions

d)

Identifies the percentage of completed transactions

22.

Which of the following is an engagement metric

a)

Number of followers

b)

Number of comments

c)

Number of impressions

d)

None of the above

23.

During online checkout process, encryption methods like transport layer security prevent eavesdropping from third parties

a)

True

b)

False

24.

The process of creating a first-time customer is subdivided into

a)

Loyalty building and customer gathering

b)

Increasing awareness and demand harvesting

c)

Loyalty building and demand harvesting

d)

Demand generation and demand harvesting

25.

Digital marketing returns are determined by three factors: cost per exposure, customer concentration, and the effectiveness of each exposure.

a)

True

b)

False

26.

Most email marketers recommend that email address collection be “opt-out” and require an action like clicking on a check box to be unsubscribed to emails

a)

True

b)

False

27.

More detailed and context-specific ad targeting is becoming easier to achieve through

a)

Look-alike audiences

b)

Artificial intelligence

c)

Mobile optimization

d)

All of the above

28.

Mobile searchers and mobile web browsing is often a precursor to other offline commercial activity

a)

True

b)

False

29.

A display network involves

a)

Advertisers coordinating their display ads to show up on various websites at the same time

b)

Advertisers that want to pay to display their ads coordinating with websites wanting to display those ads

c)

Advertisers that want to increase display ad effectiveness working with search engines on maximizing webpage placement

d)

Advertiser coordinating display ad campaigns to align with other advertising efforts such as search advertising

30.

Google makes more money from Google Ads than from all of its other revenue sources combined

a)

True

b)

False

31.

Online monitoring tools

a)

Can search social media sites, but not the entire internet

b)

That enable a company to monitor what is being said about it in real time have not yet been created

c)

Crawl the web looking for mentions of a brand

d)

None of the above

32.

Paid and unpaid advertising are subcategories of

a)

Direct traffic

b)

Referral traffic

c)

Search Traffic

d)

Both B and C

33.

Which of the following searches most strongly indicates that a searcher is harvest-ready?

a)

“Four-door sedan”

b)

“Four-door sedan prices”

c)

“All-terrain vehicle”

d)

“Sedan with best gas mileage”

34.

“Good web design” is centered on the creation of aesthetically-pleasing designs

a)

True

b)

False

35.

Informational sites like Wikipedia, Crunchbase.com, and PublicRecords.com

a)

Are held responsible for libelous or inaccurate comments on their sites posted by others

b)

Will often create profiles about a business

c)

Are likely the first places negative content is posted online

d)

All of the above

36.

Curated content is any content created by platform users

a)

True

b)

False

37.

When looking for information, desktop users prefer a much shorter, to-the-point answer, while a mobile user is more likely to want a more detailed treatment of the subject

a)

True

b)

False

38.

Creating social profiles for responding to positive and negative customer conversations online is not recommended.

a)

True

b)

False

39.

CRM refers to software that allows a company to automate and optimize digital marketing efforts across multiple channels.

a)

True

b)

False

40.

The only goal of search engine optimization is to rank well for a single search query.

a)

True

b)

False

41.

While monitoring any online conversations about its brand, a company should also monitor the search results that appear on terms related to its brand.

a)

True

b)

False

42.

Effectively resolving negative customer experiences can actually result in greater satisfaction and loyalty than if the complaint had not occurred.

a)

True

b)

False

43.

Which of the following is NOT correct?

a)

The more webpages that cite a webpage, the more popular the search engines consider that page to be

b)

If a page has a number of backlinks from pages with a similar topic, these backlinks are seen as expert endorsements.

c)

Since anchor text is used for many backlinks, anchor text has increased in importance over time

d)

Search engines want to see evidence that a page’s backlinks are the result of various webmaster’s independently endorsing the page.

44.

Upon creating an Instagram post, a user can, with a tap, post the same image and caption to

a)

Facebook and Tumblr, but not to Twitter

b)

Twitter and Tumblr, but not to Facebook

c)

Twitter and Tumblr, but not Flickr

d)

Facebook, Twitter, Tumblr, and Flickr

45.

Which of the following is NOT true of Google Alerts?

a)

The tool is free to use

b)

Users can monitor a limited number of terms

c)

Alerts can be prioritized

d)

Users can specify the types of content they want to track

46.

The average CTR for an email is

a)

About 3.5%

b)

About 7%

c)

About 25%

d)

About 40%

47.

A customer with a product-centric mindset might think:

a)

I really want a Ford fiesta

b)

I really want to own a car.

c)

I really want an iPhone.

d)

Both A and C

48.

What led to YouTube’s enormously increased ad revenue over the years?

a)

Users posting video replies to one another’s videos

b)

TrueView in-stream ads replacing banner ads.

c)

Sponsored cards replacing non-skippable in-stream ads

d)

Internet users becoming accustomed to seeing ads when they watch online videos.

49.

The first task in search engine optimization is to format a website so the search engine can

a)

Accurately assess the topics a website addresses

b)

Readily calculate when a website was last updated

c)

Quickly determine user activity on a website

d)

Successfully identify a website’s most popular content.

50.

The practice of displaying ads to web users who have already visited that site is called

a)

Remarketing or retargeting

b)

Tracking for trailing

c)

Re-engaging or retracing

d)

None of the above

51.

With what algorithm update did Google begin assessing the quality of a webpage with consideration to characteristics focus groups identified as making a webpage appealing?

a)

Panda

b)

Penguin

c)

Pigeon

d)

Hummingbird

52.

Which of the following is NOT true of mobile phones?

a)

A smaller screen means less information displayed at once

b)

A smaller screen means less precise typing

c)

A smaller screen means less mobility

d)

A smaller screen means slower page loading.

53.

A website's success is measured by how well it

a)

Generates traffic, drives conversions, generates revenue

b)

Connects users, provides navigation, converts leads

c)

Promotes products, invites engagement, directs conversions

d)

Carries messaging, displays content, simplifies coding

54.

A lead-generation website should NOT feature its phone number prominently above the fold.

a)

True

b)

False

55.

In email marketing efforts, soft bounces typically indicate what?

a)

Indicate an email address is fake

b)

Typically indicate an email inbox is full

c)

Indicate a recipient has not opened an email in several months

d)

Typically indicate an email went directly to a trash folder

56.

Email messages are not consumers’ preferred method of receiving commercial messages from companies.

a)

True

b)

False

57.

A/B testing is used for Conversion Rate Optimization.

a)

True

b)

False

58.

Which of the following is NOT true of Twitter?

a)

A function called “Direct Messages” facilitates completely private messages between mutually following users

b)

Distinction is allowed between a personal profile and a corporate profile

c)

Twitter accounts can be grouped into related fields

d)

Twitter famously devised the use of hashtags

59.

Turning a first-time customer into a loyal customer is most critically influenced by the customer’s experience before the first purchase.

a)

True

b)

False

60.

This tool reports search volume data and provides data on search impressions, clicks, and more.

a)

Fetch as Google

b)

Google Search Console

c)

Google Ads

d)

Google Tag Manager

61.

The practice of using positive messaging close to the desired click region is an element of what?

a)

Credibility

b)

Closing

c)

Continuance

d)

Both A and C

62.

If an online retailer has focused almost exclusively on demand harvesting efforts for the last few years, it should do what?

a)

Shift its focus on demand generation

b)

Continue focusing on demand harvesting

c)

Shift its focus to loyalty building

d)

None of the above

63.

People are more likely to respond to positively valenced messages on sunny days and negatively valenced messages on rainy days.

a)

True

b)

False

64.

Each page within a website/domain has a unique URL.

a)

True

b)

False

65.

When people talk about “doing social media”, they often mean (1) the creation of content/posts for a company’s social media page, (2) paid advertising on social media platforms, and (3) reputation management.

a)

True

b)

False

66.

An email marketing sending emails about new product lines or recommended products based on past purchases is an example of which type of content?

a)

Online retail

b)

Lead generation

c)

Online media

d)

Online B2B services

67.

On-site SEO deals with the formatting of content on the website to maximize its chances of ranking for all desired searches.

a)

True

b)

False

68.

Requestor identity and timestamps of server requests are types of supplemental analytics information.

a)

True

b)

False

69.

Aggregate information as part of an analytics package may include

a)

The total number of visits but not the total revenue

b)

The total revenue but not the total number of visits

c)

The total number of visits and the total revenue

d)

None of the above

70.

A key aspect of managing a brand’s online reputation is to create positive content about the brand that will rank well in SERPs.

a)

True

b)

False

71.

A major disadvantage of online display advertising is the fact that the effectiveness of the ads can’t be directly measured.

a)

True

b)

False

72.

The optimal allocation of marketing expenses depends primarily on

a)

The company’s past performance

b)

The company’s ideal state

c)

The company’s competitor’s

d)

The company’s current state

73.

PPC advertising on search engines is sometimes referred to as search engine marketing (SEM).

a)

True

b)

False

74.

A well-designed website should be designed for scanning more than reading

a)

True

b)

False

75.

In the pay-per-click advertising model used by Google Ads

a)

Advertisers have to pay for their ads to show up in the sponsored sections of search results

b)

Advertisers have to pay when searchers decide to click through to their websites

c)

Advertisers have to pay monthly fees to show up in sponsored sections of search results

d)

None of the above

76.

Creating an account and content creation are examples of primary conversion on social media

a)

True

b)

False

77.

The most straightforward and easily implemented advertising option on Snapchat is Snap Ad

a)

True

b)

False

78.

It is more cost effective for a small start-up company to purchase its own server than to pay for a web hosting company’s services

a)

True

b)

False

79.

If an email recipient wishes to unsubscribe from a company’s emails, the company

a)

Should continue sending emails and allow the individual to mark the emails as junk

b)

Should make sure the recipient can easily unsubscribe

c)

May help customers stay on the list for a more expanded set of emails

d)

None of the above