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Worksheetscommunication
Total questions: 10
Worksheet time: 4mins
True or False: Communication is more than just talking face to face?
True
False
What is Body Language?
Postures, gestures, and facial expressions.
The exchange of information through the use of words.
Your words say one thing but your body language say another.
Speak from your point of view.
The exchange of information through the use of words or actions is
Active listening
Body language
Communication
Aggressive
An example of verbal communication is:
Phone conversation
Posture
Eye contact
Writing an email
Which of the following is a barrier to communication?
Message is not clear
Not listening
Lack of language skills
All of the above
Which is NOT important in effective communication?
Wearing a red tie
Making eye contact
Using appropriate body language
Using the appropriate tone
A good, clear speaker…
Understands what he/she wants to say
Considers the audience and the setting
Checks to assure understanding, and listens to responses
All of the above
We communicate by:
Speech (Telephone call, conversations, etc)
Visuals (Body language, facial expressions)
Writing (Letter, emails, newsletters, etc)
All of the above
Includes gestures, facial expressions, and body positions
Feedback
Verbal Communication
Dance
Non-Verbal Communication
The use of sounds and words to express yourself
Non-Verbal Communication
Customer Service
Interpretive Dance
Verbal Communication
