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Worksheets

Outlook Review

Total questions: 58

Worksheet time: 35mins

Name
Class
Date
1.

Match the following

a)

Loop

1.

Easy colloboration/ discussion without long e-mail chain/thread

b)

Quick Part

2.

Repetitive content

c)

Mail merge

3.

Batch of e-mails personalised for each recipient

d)

Appointment

4.

Booking time only with self

e)

Conditional formatting

5.

Color code

2.

An appointment that happens every year, for example a birthday, is input as

a)

A yearly appointment

b)

Annualised

c)

Recurring

d)

Don't know

3.

We can set up a meeting for

a)

30 min

b)

20 min

c)

12 min

d)

All of the given choices

4.

How can we set "Read Receipt"?

a)

1. Right click send button 2. Choose send with receipt

b)

1. Click the send/receive tab 2. Click the receipted mail button

c)

1. Click the options tab 2. Choose request receipt

d)

All of the given choices

5.

You can set your work week to be:

a)

Monday to Friday

b)

Any set of 5 consecutive days

c)

Any set of 1-6 consecutive days

d)

Any set of consecutive or non-consecutive days

6.

When you insert a poll in an e-mail (Multiple answers can be correct)

a)

Max 3 options can be set for each question

b)

Mutiple options can be set for each question

c)

Only one answer can be selected for each question

d)

Multiple answers selection can be enabled

7.

Easiest way to write to all team mates without having to type their names into each email message?

a)

Create a Category for your team

b)

Create a Group for your team

c)

Create a Rule for your team

d)

None of the given choices

8.

How can we store all mails from a particular client in a specified folder efficiently?

a)

1. Search for the client's name 2. Drag the mouse over the e-mails 3. Drag them to the client's folder

b)

1. On the home tab choose rules 2. Click on the create rule button 3. Create a rule to look for the address that moves the mails

c)

1. Contacts section- right click the client's name 2. Choose 'redirect mail to' 3. Click on the client's folder

d)

All of the given choices

9.

You haven't been sorting or deleting your mail. How can you search for an important account code sent by your manager two months ago, quickly?

a)

Look through the "important mail from my manager" folder

b)

1. Sort by "From" 2. Look at all of the mail from your manager

c)

Search on key words related to the account code and your manager's name

d)

1. Sort by date 2. look through mail from two months ago

10.

How can you set up a button to automatically send an e-mail you have received from your manager- to the specified folder?

a)

1. Click the forward button on the home tab 2. From the file tab, choose save as button

b)

1. Click the home tab 2. Choose "to manager" from quick steps

c)

1. Click the send / receive tab 2. Choose forward to address book member

d)

None of the given choices

11.

What is the purpose of an Address Book?

a)

To organize and store old files

b)

To include someone in an email without their name being visible

c)

To send a message to a group of contacts

d)

To store personal and professional contact information

12.

What is the purpose of an Archive?

a)

To organize and store old files

b)

To include someone in an email without their name being visible

c)

To send a message to a group of contacts

d)

To store personal and professional contact information

13.

What does Bcc stand for?

a)

Blind Carbon Copy

b)

Business Contact Center

c)

Business Communication Channel

d)

Blind Contact Card

14.

What is a Contact in the Outlook Address Book?

a)

A person, organization, or business

b)

An electronic message sent using a computer network

c)

A collection of contact email addresses

d)

An area at the top of an Office program window

15.

What is a Distribution List?

a)

To organize and store old files

b)

To include someone in an email without their name being visible

c)

To send a message to a group of contacts

d)

To store personal and professional contact information

16.

What is an E-mail?

a)

To organize and store old files

b)

To include someone in an email without their name being visible

c)

An electronic message sent using a computer network

d)

To store personal and professional contact information

17.

What is a Keyword?

a)

To organize and store old files

b)

To include someone in an email without their name being visible

c)

An electronic message sent using a computer network

d)

A word or phrase used in a search

18.

What is a Ribbon?

a)

To organize and store old files

b)

To include someone in an email without their name being visible

c)

An area at the top of an Office program window

d)

A word or phrase used in a search

19.

What is a Signature?

a)

To organize and store old files

b)

An electronic identifier inserted in email messages

c)

An area at the top of an Office program window

d)

A word or phrase used in a search

20.

What is Spam?

a)

Unsolicited or junk email

b)

An electronic identifier inserted in email messages

c)

An area at the top of an Office program window

d)

A word or phrase used in a search

21.

What is the To-Do Bar in Outlook?

a)

To organize and store old files

b)

An electronic identifier inserted in email messages

c)

Part of the Outlook window that contains a task list

d)

A word or phrase used in a search

22.

What is an Appointment in Outlook?

a)

An Outlook activity that the user will attend at a set date and time

b)

An Outlook activity that lasts at least one day

c)

An Outlook activity that includes other people and a place

d)

An Outlook activity involving the user that can be monitored to completion

23.

What is the Date Navigator in Outlook?

a)

An Outlook activity that the user will attend at a set date and time

b)

An Outlook activity that lasts at least one day

c)

The monthly calendar shown at the top of the To-Do Bar

d)

An Outlook activity involving the user that can be monitored to completion

24.

What is an Event in Outlook?

a)

An Outlook activity that the user will attend at a set date and time

b)

An Outlook activity that lasts at least one day

c)

An Outlook activity that includes other people and a place

d)

An Outlook activity involving the user that can be monitored to completion

25.

What is a Meeting in Outlook?

a)

An Outlook activity that the user will attend at a set date and time

b)

An Outlook activity that lasts at least one day

c)

An Outlook activity that includes other people and a place

d)

An Outlook activity involving the user that can be monitored to completion

26.

What is the purpose of using Microsoft Outlook?

4 lines
27.

What do you call the place in Outlook where new messages arrive?

a)

Inbox

b)

Outbox

c)

Draft

d)

Sent Items

28.

Where can you access your school email?

a)

Only in school

b)

Anywhere with internet/wifi

29.

What does CC stand for?

a)

Carry Cheese

b)

Complete Caption

c)

Carbon Copy

d)

Close Capture

30.

What is the best way to send a picture in an email?

a)

You cannot send pictures in email

b)

As an attached file

c)

Put it on a website and send a link

d)

Post a usb stick with it on

31.

To ensure that you send the same message to the same group of multiple recipients, set up a(n) ___________________.

a)

Address book

b)

Quick Step

c)

Draft folder

d)

Contact group or distribution list

32.

An email that you are still working on is stored in the ________________.

a)

Inbox

b)

New Mail folder

c)

Drafts folder

d)

Sent Items folder

33.

If you do not want the recipients of your message to see the others you also sent the message to, you should use the _________________ feature.

a)

Cc

b)

Flag

c)

Hide

d)

Bcc

34.

Used to keep and track appointments

a)

Tasks

b)

Notes

c)

Mail

d)

Calendar

35.

Use to manage a to-do list

a)

Tasks

b)

Notes

c)

Mail

d)

Calendar

36.

If you have a weekly meeting, create a(n) _________________.

a)

recurring event

b)

appointment reminder

c)

event that lasts 24 hours or more

d)

seven-day event

37.

To color-code your appointments, meetings, contacts, and events, use ________________.

a)

flags

b)

paint

c)

categories

d)

notes

38.

Set a ____________ when you enter an appointment in the Calendar and you want to invite others.

a)

date

b)

flag

c)

note

d)

meeting

39.

If you want to be alerted when a task is due, you should set and use a _______________.

a)

category

b)

reminder

c)

flag

d)

signal

40.

Look at the green square - > What is used to keep and track appointments?

a)

Tasks

b)

Notes

c)

Mail

d)

Calendar

41.

Look at the green square -> What icon does this represent?

4 lines
42.

Temporarily display only records that match a given criteria.

a)

forward

b)

mail

c)

group

d)

filter

43.

Email thread to discuss a common subject

a)

inbox

b)

email software

c)

pane

d)

conversations

44.

Allows you to navigate through a group of messages, seeing all replies and forwards from all recipients; includes all emails that discuss a common subject.

a)

filter

b)

message threading

c)

field

d)

appointment

45.

Enables you to organize your email by setting parameters for incoming email

a)

forwarding

b)

rule

c)

conversations

d)

filter

46.

A monthly calendar in the To-Do Bar

a)

Mail

b)

Rule

c)

Date extension

d)

Date Navigator

47.

A code that serves as a placeholder for data that changes in a document, such as a page number.

a)

event

b)

people

c)

field

d)

record

48.

In Outlook, identifies you as a user with information such as your email address and password

a)

people

b)

rule

c)

personal account

d)

field

49.

Where you manage all your business and personal contact information in Outlook.

a)

People

b)

Mail

c)

Calendar

d)

Inbox

50.

In the Outlook Calendar, an activity that does not involve inviting other people or scheduling resources.

a)

calendar

b)

appointment

c)

meeting

d)

event

51.

In Outlook, provides a convenient way to manage appointments and events.

a)

Peek

b)

Mail

c)

Calendar

d)

Meeting

52.

An activity that lasts longer than 24 hours in Outlook.

a)

event

b)

meeting

c)

show

d)

flag

53.

An activity you invite people to or reserve resources for in Outlook.

a)

Event

b)

Meeting

c)

Calendar

d)

Agenda

54.

In Outlook, a feature used to tag items so you can track and organize them by specific criteria.

a)

subject

b)

filter

c)

categories

d)

calendar

55.

A method of coding email messages by assigning different flags to the messages to categorize them or indicate their level of importance for follow up.

a)

categories

b)

tasks

c)

mark

d)

flag

56.

The electronic version of the sticky notes you buy at the store; a convenient way to quickly jot down a reminder or an idea.

a)

Agenda

b)

Notes

c)

Note taker

d)

Field

57.

A feature in Outlook that opens a small window when you mouse oven an event, task, or some activity and shows you a snapshot of the details for the item.

a)

Peek

b)

Snapshot

c)

Flag

d)

Tasks

58.

Electronic to-do list in Outlook

a)

Tasks

b)

Agenda

c)

Notes

d)

Personal