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WorksheetsBai Tap PMP 2
Total questions: 70
Worksheet time: 35mins
Name
Class
Date
1.
A project team is implementing an enterprise notification tool with a vendor. The project manager noticed that this vendor's developer has been reporting the same status for several weeks in a row. A few days later, the vendor communicates that the deliverable will not be completed on time due to resource constraints within their company.What should the project manager do next?
a)
A. Update the risk register to reflect the delay, communicate the impact to the schedule, and escalate to management for assistance
b)
B. Conduct a project review with the project sponsor to explain the delay and add a developer to work with the vendor
c)
C. Add the delay to the issue log and work with the vendor for a resolution that will bring the schedule back on track
d)
D. Review the contract with the vendor to go over the financial penalty that is applicable to this situation
2.
A project manager for a software development company faces a number of financial risks in their project. The project manager needs to frequently check the strength and efficiency of the risk management process.What should the project manager use to accomplish this?
a)
A. Brainstorming session
b)
B. Stakeholder register
c)
C. Assumption log
d)
D. Audit meeting
3.
Atypically high-performing team member has started to demonstrate a performance drop as well as some aggressive behaviors toward other team members in meetings. The project manager has worked with this individual for many months on this project and has not seen this type of behavior before.What should the project manager do?
a)
A. Discuss the individual's behavior with the other team members to determine if they have noticed and know what is going on
b)
B. Attend more team meetings to observe the team more closely to determine the root cause
c)
C. Discuss the project manager's observations with the individual to determine why they are behaving this way
d)
D. Discuss their performance with the team member's functional manager as well as human resources (HR) and discuss next steps
4.
In a newly formed project team, one experienced team member is overwhelmed by the complexity of the tasks and is not happy with the project team.What should the project manager do?
a)
A. Explain that the tasks are unavoidable and ask the team member to find a solution to overcome the challenges
b)
B. Set up team-building activities with the project team members to reduce tension
c)
C. Ask the team member to enter this potential schedule delay in the risk register
d)
D. Actively listen to the team member and identify ways to support their needs in completing the tasks
5.
A project is being delayed due to a large amount of rework caused by a quality problem that is impacting the critical path.What should the project manager do?
a)
A. Report the delay with rectifying actions to the project management office (PMO).
b)
B. Rebaseline the project schedule to absorb the delay.
c)
C. Notify the project steering committee about the cause of the delay.
d)
D. Report the delay with rectifying actions to the change control board (CCB) for review.
6.
An experienced project manager is managing a multi-million dollar agile project. The project manager communicates the ground rules to the team, but after 12 iterations, the project manager starts noticing that some team members are not following the ground rules.What should the project manager do first to ensure team adherence to the ground rules?
a)
A. Ask the functional manager to replace team members not following the ground rules.
b)
B. Schedule a meeting with the project team to reinforce the ground rules.
c)
C. Notify the project sponsor about this behavior and ask the sponsor to take disciplinary action.
d)
D. Contact human resources to request a written warning letter be sent to team members not following the ground rules.
7.
A project manager has been assigned a low-priority project that includes new team members with no previous formal project experience. The project team has requested deadline extensions for the first development increment twice already.What should the project manager do to support the team?
a)
A. Provide feedback to the team using project performance evaluations.
b)
B. Include buffer time in the schedule to absorb future delays.
c)
C. Escalate the impact on the schedule to the project sponsor.
d)
D. Create a change request to extend the project's duration and costs.
8.
A customer has provided excellent feedback on the project. However, a key project resource is leaving the company.Which measure should mitigate the impact of this key resource's departure?
a)
A. Establish a proactive knowledge-sharing plan
b)
B. Offer a new contract to the resource who is leaving
c)
C. Develop a contingency budget to replace the key resource
d)
D. Update the risk register and inform the customer
9.
A project manager is working on an enterprise resource planning (ERP) initiative that contains stakeholders spanning numerous business lines. The project manager begins to identify, evaluate, and categorize the stakeholder relationships to the program.What is the purpose of this process?
a)
A. Identify all stakeholders who can positively affect the project
b)
B. Identify all stakeholders who can negatively affect the project.
c)
C. Incorporate the needs of all stakeholders into the communications management plan
d)
D. Incorporate only primary stakeholders into the communications management plan
10.
A company just started managing a project using an agile approach. Due to this change, the general manager is worried about the scope definition process for upcoming projects.What should the project manager do to ensure the project scope is completely defined?
a)
A. Meet with the general manager and convince them to return to using predictive approaches to avoid any risk
b)
B. Ask the general manager to review every requirement to ensure all projects will deliver the requested products
c)
C. Ask for a budget increase to implement a double-check process to ensure every business need is included in the requirements
d)
D. Help sponsors and stakeholders craft the product vision, and bring the team and product owner together to clarify expectations
11.
A project manager is asked to develop maintenance planning software for a power plant. A similar project was executed by another department in the organization that was later closed due to low performance. The project manager is concerned about the project's performance and wants to take action in advance to ensure the project succeeds.What should the project manager do?
a)
A. Continue executing the project as planned and add more resources if they are required.
b)
B. Evaluate the project risk and add external experts to address the potential risks.
c)
C. Review the lessons learned on similar projects so that they do not fall back into the same pattern.
d)
D. Inform the project sponsor about the risk and try to convince them to withdraw from the project.
12.
A newly formed project team includes team members who have been working in the company for a long time as well as team members who are new to the company. The project team members discovered that there is a gap in communication between these two groups, and they are finding it hard to collaborate with one another.What should the project manager do?
a)
A. Ask the experienced members to lead the junior members to facilitate skill transfer
b)
B. Organize networking sessions to allow the team members to get to know one another
c)
C. Encourage team members to focus on delivering results with their specialized skills
d)
D. Ask the team to self-organize and escalate any issues to the project manager
13.
A project manager is working for an organization in country A and has been tasked with opening the first brick-and-mortar store in country B. The sponsor has identified the city for the store and wants to minimize any potential issues with the local government.Which action should the project manager take to address the sponsor's request?
a)
A. Work with the organization's legal department to identify local regulations to ensure project compliance
b)
B. Work with the organization's project management office (PMO) to build a project team of residents located in the city
c)
C. Work with the organization's real estate department and reach out to the local government to identify the best location for the store
d)
D. Work with the local government to build the profiles of employees that will be working in the store
14.
An equipment vendor will implement a new production line for a client company. The year-long project will include 2- to 4-month long iterations; however, the client's project manager has no agile experience.How should the project manager ensure that the client is effectively represented in the daily meetings?
a)
A. Recommend agile training programs that best suit the client project manager's schedule.
b)
B. Propose a session for essential agile knowledge transfer for the client team to align with the daily meeting goals.
c)
C. Realign the project to a predictive approach to ensure optimal collaboration between the teams.
d)
D. Provide the client project manager with agile best practice documents and web resources.
15.
A project manager is working in a company that has several global offices. During resource planning for a new project, the project manager realizes that the company requires projects to include team members from different continents.What should the project manager do to ensure a successful project execution?
a)
A. Plan for a meeting with the project sponsor to discuss the possibility of utilizing only local colleagues.
b)
B. Send emails with information about the project deliverables on the first day of the project.
c)
C. Connect with every location and check their preferred methods of communication.
d)
D. Invite all resources to the project manager's location to form a cohesive team until all deliverables are completed.
16.
A business stakeholder for a project is reluctant to accept an agile approach due to a previous bad experience, and is pushing for a predictive approach.What strategy should the project manager use to persuade the stakeholder to use an agile approach?
a)
A. Agree on a predictive approach, but apply agile concepts under the project management umbrella.
b)
B. Ensure the stakeholder that an agile approach will deliver all of the expected results in a shorter period of time.
c)
C. Document the request and escalate to upper management to consider a modification of the project charter.
d)
D. Propose a phased project approach with multiple small interactions and build trust with the stakeholder through frequent value delivery.
17.
A project engineer in country A is complaining about the sample received from the supplier in country B because the sample is not the correct length. During a telephone conference, the supplier checked the drawings and insisted that the measurement was accurate.What should the project manager do next?
a)
A. Hire a company in country B to perform a quality check before shipment
b)
B. Evaluate the procurement contract to determine the agreed-upon specifications
c)
C. Escalate the issue to the purchasing department for review
d)
D. Add an additional task to cut the received part according to the specifications
18.
A project manager has team members around the world in many different time zones. Project work frequently stalls because people in one office need to wait until another office is awake to have questions answered.What should the project manager have done to avoid this?
a)
A. Ensured that the project would be the highest priority for all team members
b)
B. Planned and scheduled tasks and work packages to overcome geographical and time zone challenges
c)
C. Learned more about how each team member prefers to communicate before assigning project work
d)
D. Used communication tools, such as video conferencing, so different offices could communicate
19.
The project manager is reviewing a project's progress and notices that one of the risks has become an issue.What should the project manager do to address the situation?
a)
A. Initiate a change request to obtain additional funds from the management reserve
b)
B. Meet with the project team and customer to brainstorm about potential solutions
c)
C. Schedule a high-priority meeting with the project stakeholders to discuss the issue
d)
D. Collaborate with the relevant stakeholders on implementing the risk response plan
20.
A project manager has begun a complex oil refinery project. Although the project is in the initiation phase, the sponsor keeps asking for concrete dates for the most important project milestones.When will the project manager be able to provide the requested information?
a)
A. During the planning phase, when processes for scope definition and activity duration and sequencing will be performed
b)
B. Close to the end of the project, as the forecasts will be more accurate and most risks will already be mitigated
c)
C. In the initiation process, as it happens concurrently with the project contract and project charter creation
d)
D. As soon as possible, as project delays can be significantly avoided when a schedule is developed early
21.
After conducting a performance assessment, the project manager identified that some gaps still exist.What should the project manager ensure?
a)
A. Awards are given to all team members for playing a role in the project and undertaking the assessment.
b)
B. Performance improvement programs are organized for all team members who were assessed.
c)
C. All team members rotate their job schedules immediately to make them versatile.
d)
D. Assessment results are kept private and not shared among team members.
22.
A project is in the execution phase. The client was actively involved in the early stages but has been less engaged lately. A number of changes to the requirements have recently been requested.What should the project manager do next?
a)
A. Discuss the changes with the client and jointly make the decision on how to proceed.
b)
B. Reject the changes and stay the original course as initially agreed with the client.
c)
C. Review the risk register to see if mitigations have already been outlined for this scenario.
d)
D. Review the changes and make the decision based on the project team's recommendations.
23.
A technician is scheduled to install internet service at the homes of three remote call center agents who have different working schedules. Their functional managers arranged time off to allow time for installation and testing. The carrier sends an email to the project manager stating that one appointment is delayed for2 days.What does the project manager need to do now?
a)
A. Inform the product owner
b)
B. Inform the project sponsor
c)
C. Inform the relevant stakeholders
d)
D. Inform the project team only
24.
A team member in an agile project informs the project manager they might not be able to finish an assigned task on time, which could generate an obstacle for the rest of the team.What should the project manager do?
a)
A. Ask the team member to bring up the concern in the next daily meeting
b)
B. Send an email explaining the issue to all team members
c)
C. Reassign the task to another team member
d)
D. Move the task to the next sprint
25.
A project manager has been assigned to manage multiple agile project teams. The project manager wants to empower the teams and make them self-organizing.What should the project manager do to create a positive environment?
a)
A. Help the teams in establishing and adhering to their ground rules and revisit after regular intervals
b)
B. Copy the ground rules established by another project and provide them to the teams
c)
C. Establish the team ground rules and share them with the team for strict adherence
d)
D. Extract the organization's policies and processes, customize them, and give them to the teams to adhere to
26.
An agile coach and technical writer for a globally distributed agile team are in a country with a 9-hour time zone difference from the agile team. The agile coach and project lead disagree on the timing for the daily standup. The project lead thinks the standup should be at 10:00 am local time, but the agile coach and technical writer feel that is an inconvenient time for them.How does the project lead ensure adherence to agile practices?
a)
A. Inform the agile coach that the daily standup will be at 10:00 am local time and ensure all parties can attend
b)
B. Escalate to management that the agile process is not going to work and ask them to speak to the agile coach
c)
C. Have a discussion with the team on the approach and come to a decision on when the daily standups should be
d)
D. Have two separate daily standups, one for the agile coach and technical writer and one for the agile development team
27.
A project manager receives a suggestion from a team member for improving the product attributes without impacting the schedule or cost. This will add value to the project and the customer.What should the project manager do?
a)
A. Reject the suggestion and ask the team member to focus on executing the plan
b)
B. Ask the team member to submit a formal change request
c)
C. Accept the suggestion as it has no impact on the project
d)
D. Ask another team member to validate the impacts of the suggestion
28.
During the third iteration of a project, the main sponsor retired from the company, and a new sponsor was appointed. The new sponsor is not familiar with the agile approach for project delivery, which leads them to request more control over the project team.What should the project manager do?
a)
A. Schedule a meeting with the new sponsor in order to explain the agile approach and how teams are supposed to be self-organized
b)
B. Review the sponsor's request with the project team during the next daily review meeting in order to provide the requested control
c)
C. Schedule an emergency meeting with the project team so they fulfill every request that comes from the sponsor
d)
D. Review the sponsor's request with the project team during the next iteration review meeting in order to obtain a team decision
29.
A medium-sized company has been exploring new marketing tactics with regard to launching a new product. New product creation is no small task. In the end, it was too big of an expenditure for the company to undertake.What should the project manager do in the future when working on new product projects?
a)
A. Make use of kanban boards so all stakeholders have a clear view of the project and provide their help accordingly
b)
B. Train the team to first find the minimum viable product (MVP) that will deliver value to the customer
c)
C. Increase the contingency reserve and prepare the team for applying fast-failing techniques when the estimates veer from the initial plan
d)
D. Adopt a chain management approach, developing products based on the same platform and infrastructure
30.
A project manager is managing a few innovation projects with a high level of uncertainty. The project manager is experiencing challenges with the large number of change requests issued due to the nature of the project.What should the project manager do?
a)
A. Reduce the number of approvers required to implement a change request
b)
B. Request sponsor approval for all change requests to reduce the number of changes
c)
C. Initiate the number of iterations to reduce the number of change requests
d)
D. Add a fixed number of change requests allowed by the client on the project baseline
31.
A project manager is starting a new project, and the project team is located in different countries. The team was going to use a specific tool to hold virtual meetings. However, that tool is not available in one team member's country.How should the project manager deal with this situation?
a)
A. Contact the project sponsor to have the team member removed from the project
b)
B. Ask the team member to move to another location where the tool is available
c)
C. Investigate alternative tools for virtual meetings that are available to all team members
d)
D. Start the project and use email to communicate with the team member until the tool is available
32.
Halfway through a project, the project sponsor is replaced by another peer who was not previously engaged in the project. The new project sponsor has rejected most of the project artifacts, and the team did not get the latest increment approved on the current iteration. Stakeholders are not feeling confident about the project outcome.What should the project manager have done to prevent this situation?
a)
A. Performed a stakeholder analysis when the sponsor joined the project
b)
B. Held a governance meeting to review the project increment
c)
C. Escalated the issue to ensure the increment would be approved
d)
D. Conducted a product iteration review with the new project sponsor
33.
A regulatory branch of an environmental government agency has recently placed a ban on the manufacturing of a specified thickness of plastic packaging products. This ban will take effect in 12 months. The project manager for a startup firm working in alternative packaging has been monitoring the progress of this law for a while and, as part of the risk management, has identified new products that can support a growing customer base.What should the project manager do next?
a)
A. Begin a marketing campaign to sell alternative packaging after the 12-month period ends
b)
B. Organize a meeting with all stakeholders and review the stakeholder engagement plan
c)
C. Continue production processes and plan to discuss changes at the next annual target review meeting
d)
D. Inform management of the new law as an opportunity to expand market share and share the proposed products
34.
A project manager is part of a balanced matrix project organization. The project manager will receive all work performance updates directly from the new sourcing department head who has no time to spare to give the project manager the information.What should the project manager do?
a)
A. Discuss the situation with the company project sponsor for advice
b)
B. Request information directly from the sourcing department team members
c)
C. Work out a resolution in consultation with the sourcing department head
d)
D. Present the situation to the manager of the sourcing department head
35.
A project manager has just been hired by a company without a project management governance structure. During the kick-off meeting, a key stakeholder emphasizes the importance of the project meeting the company's strategy, investment, and compliance requirements.What should the project manager do?
a)
A. Put into place a project governance model in line with the requirements
b)
B. Replicate the organizational governance to the project governance
c)
C. Create an organizational project management governance
d)
D. Ask the organization to create a project portfolio governance
36.
A third-party supplier demands payment for the services provided for a project. The agreement was that payment would be made after the organization receives payment from the client. The third-party supplier lacks the capital to meet their payroll and has informed the project manager that if they do not receive payment quickly, they will withdraw team members from the project.What should the project manager do?
a)
A. Explain the third-party supplier situation to the client and request payment.
b)
B. Inform the client that the project must be delayed until payment is received.
c)
C. Reassign resources from other projects to pay the third-party supplier.
d)
D. Process a bank loan to pay the payroll of the third-party supplier.
37.
A project manager is developing the stakeholder register and is having trouble understanding the motivation of some of the stakeholders.What should the project manager do to get this information?
a)
A. Identify each stakeholder's motivations from the business case.
b)
B. Request stakeholders articulate their motivations at the kick-off meeting.
c)
C. Email project objectives to all stakeholders and ask for endorsement.
d)
D. Organize a one-on-one conversation with each stakeholder.
38.
During a project's initiation phase, a lessons learned sharing session was held with the team from another project. Low construction productivity was discussed as a potential delay to project completion.What should the project manager do next?
a)
A. Discuss this issue with the project sponsor to request additional funding to implement mitigation
b)
B. Prequalify contractors with proven track records to eliminate productivity concerns
c)
C. Add construction productivity to the risk register and develop a mitigation strategy for site execution
d)
D. Hire a construction management consultant to develop a comprehensive site execution plan
39.
A project manager is managing a mobile application development project when one of the experienced team members starts missing deadlines. The delays will impact project implementation.What should the project manager do next?
a)
A. Assign an additional resource to help the team member with the tasks
b)
B. Ask the team member's functional manager if there are any known issues
c)
C. Convene a team meeting to encourage and motivate the entire team
d)
D. Meet with the team member to understand their concerns and/or issues
40.
A project manager is leading a hybrid project. The only available resources that have experience with agile are not at the project manager's location. The project has a strict schedule and budget, and the project manager is concerned about their ability to deliver it.What should the project manager do?
a)
A. Engage the agile resources through video conferencing on a daily basis
b)
B. Advise the sponsor that the project will be delayed as agile training will be required
c)
C. Request a budget extension to get local resources experienced in agile
d)
D. Plan to have the agile resources temporarily relocate to the project manager's location
41.
An agile facilitator has gathered a team for a new project. This team and facilitator have not yet worked on a project together.How should the facilitator proceed?
a)
A. Set up a lessons learned session from a similar project.
b)
B. Hold a team charter discussion.
c)
C. Schedule a release planning session.
d)
D. Conduct a product roadmap session with the team.
42.
A project manager has been assigned to lead a software project to generate savings at an important financial institution. Initially, the duration of the project was 13 months, but due to various issues during execution, the project was extended to 16 months. By month 11, the expected savings were exceeded but not all of the functionalities planned for that date were fulfilled.How should the project manager inform the stakeholders of the project's progress?
a)
A. Complete the outstanding functionalities before informing the sponsor of the project progress
b)
B. Communicate the benefit expectations and the action plan for the pending functionalities
c)
C. Send an email with the monthly project progress to all relevant stakeholders
d)
D. Report that the project has not fulfilled all the expected functionalities
43.
A project manager is working on the delivery of a solution that needs to be deployed to the public quickly. The project team is experienced, the stakeholders are supporting the delivery, and the customer is cooperating.What strategy should the project manager use to ensure on-time delivery of the solution?
a)
A. Meet with the customer to agree on the components of the solution and the priorities
b)
B. Ask the sponsor for support regarding the allocation of additional resources to finish on time
c)
C. Have a high-level plan for incremental deliveries and get the customer's feedback as early as possible
d)
D. Have a detailed plan of all milestones, deliverables, functionalities, and allocation of resources
44.
There is frequent conflict between two project team members working on a project. This has caused a negative impact on the project.How should the project manager handle this situation?
a)
A. Counsel both team members and caution them with a final warning.
b)
B. Relocate the two project team members into different project teams.
c)
C. Escalate the issue to the human resources (HR) manager before a larger problem develops.
d)
D. Help cultivate self-awareness between the two team members through emotional intelligence (EI).
45.
A few virtual team members are located in a region that generally has good internet connectivity. However, they frequently experience connectivity issues joining team calls during the day.What should the project manager do?
a)
A. Determine what the problem is and develop an action plan
b)
B. Ask the team members to use chat tools as an alternative to calls
c)
C. Procure tools that consume less bandwidth for internet calls
d)
D. Record the meeting to share with the team members who were unable to join
46.
A company's CEO complains about the frequency of project communications. The CEO receives five project reports each week by email but does not have enough time to review them. In addition, the information that the CEO receives is not relevant in that it does not explain the project status.What should the project manager do first?
a)
A. Meet with the team and decide the type and frequency of the reports to send to the CEO
b)
B. Send the CEO one executive summary per week instead of five reports per week
c)
C. Review the communications management plan
d)
D. Review the stakeholder engagement plan.
47.
A project manager finds it challenging to comply with standardized processes for knowledge transfer. The project teams and stakeholders are scattered around field sites, the office, and remote locations. In addition, some team members have limited access to the electronically shared files.How should the project manager manage this challenge?
a)
A. Study the environment and the available resources to determine which approach to use.
b)
B. Send the intended information through email since it is the primary communication tool.
c)
C. Communicate a strong message to the team explaining the importance of knowledge transfer.
d)
D. Request changes in the processes since it is not suitable for the company environment.
48.
During iteration planning, team A identifies that an important deliverable is dependent upon a deliverable from team B.What should the project manager do?
a)
A. Ask team B to focus on their backlog and deliver based on their priority
b)
B. Inform team B of the dependency and ensure that the deliverable is planned
c)
C. Make team A a part of team B and ensure that the deliverable is ready
d)
D. Request team B to immediately start this activity and deliver to team A
49.
A large construction project is progressing well as per the project objectives. The project manager would like to report the project's value to the project sponsor and seek the next phase of funding closure.What should the project manager do?
a)
A. Ensure a measurement system is in place like earned value analysis (EVA) to track project value for the project sponsor
b)
B. Create a detailed project report on successes and challenges for the project sponsor
c)
C. Submit a detailed report on the cost budget vs. the cost actuals as the project sponsor will want to know more about finances
d)
D. Arrange a site visit to show the project sponsor the construction progress in person
50.
A project manager is planning a project with multiple work packages. Each work package has its own defined scope, but funding will be at the project level.How should the project manager determine if the allocated resource budget is sufficient to cover the resource costs of the project?
a)
A. Estimate the costs at the work package level and add those costs to calculate the total cost of the project and compare it to the allocated budget.
b)
B. Create a budget burndown and a scope burnup and then verify that the project scope is completed before the allocated budget is depleted.
c)
C. Divide the allocated budget by the number of work packages and verify that each work package can be completed within the allocated budget.
d)
D. Fund each work package in the order of its importance and shift any remaining scope from non-funded work packages to funded work packages.
51.
A project manager is managing a project that is halfway through its execution phase, and the quality standards of the deliverables were formally accepted.However, a government agency has recently introduced new standards that may significantly impact the project. The deliverables must be changed to align with the new quality standards.What should the project manager do?
a)
A. Schedule training for the project team on the new regulations introduced by the government agency
b)
B. Set up a structured, independent processes to determine if project activities followed the standards
c)
C. Update the lessons learned register and inform senior management of the new standards
d)
D. Evaluate the impact the new regulations will have on the project and submit a change request
52.
A project team's performance is being impacted by impeding internal procedures that are affecting the progress of activities and team autonomy.What should the project manager do first to address this situation?
a)
A. Discuss the issue in the next sprint review meeting
b)
B. Train the team members on the organization's procedures
c)
C. Ask the organization to improve the internal procedures
d)
D. Try to remove the barriers and empower team members
53.
A self-organizing team for a critical project is consistently delivering value according to their commitments. During a retrospective, the project manager observed that most of the team members were stressed due to over commitments.What should the project manager do?
a)
A. Support the team during the planning phase to only commit to what they are able to deliver
b)
B. Request additional resources to continue delivering value while reducing team stress
c)
C. Ask individual team members to plan staggered leave to avoid becoming stressed
d)
D. Help the team members by organizing regular stress-relieving and team- building sessions
54.
A project manager received the project charter for a new product. The project is expected to have two main deliveries: the hardware part that has detailed specifications already defined, including a sample machine, and the user interface software that has only a basic specification and a requirement for a user experience design approach.Which project management approach should the project manager use?
a)
A. The software development has a high uncertainty level, so an agile approach is recommended for the project.
b)
B. A hybrid approach will work, using agile for software development and a predictive approach for the hardware deliveries.
c)
C. The deliverables are significantly different, so the project should be split into two projects that are driven by a program.
d)
D. The scope is well defined; therefore, a predictive approach is straightforward and the hardware and software can by synchronized on the gates.
55.
An agile team member received certification on a new tool; however, this team member is complaining that the rest of the team is not using the tool due to lack of knowledge.How should the servant leader apply emotional intelligence to leverage this situation to benefit the project?
a)
A. Request budget to reward the team member so others will be motivated to obtain the same certification.
b)
B. Promote the team member to product owner to leverage the new knowledge with the clients.
c)
C. Ask the team member to use their recently acquired knowledge to develop and provide training to the team.
d)
D. Provide an incentive to team members who begin using the new tool on this project.
56.
A project manager has been assigned to a project after the charter has been approved. While reviewing the charter with the team, the project manager finds that some major budget items, necessary for achieving the project outcome, have been missed.What should the project manager do next?
a)
A. Immediately discuss this with the project sponsor and request to revisit the budget to ensure its accuracy
b)
B. Add the missing budget items to the risk log and present them in the next project steering committee
c)
C. Start the project and deal with these budget issues as they arise throughout the project life cycle
d)
D. Reduce the quality and cost of other deliverables to allow additional budget for the items that were missed
57.
A project schedule risk has turned into an issue. The project manager foresees delays in project execution.What should the project manager do to resolve the issue?
a)
A. Escalate the issue to senior leadership for resolution
b)
B. Work with relevant stakeholders to determine possible solutions
c)
C. Update the schedule baseline to the new project time line
d)
D. Update the risk management plan and send it to the project team
58.
A project manager is assigned to a project where a vendor has been engaged to build a new system. One week before user acceptance testing (UAT) is scheduled, the vendor informs the project manager that they can only deliver half of the promised functions by the UAT start date.What should the project manager do next?
a)
A. Communicate with the vendor and project team and explore possibilities for resolving the issue
b)
B. Wait until the vendor cannot deliver and then invoke liquidated damages based on the contract
c)
C. Escalate to management and prepare for project closure by canceling the contract with this vendor
d)
D. Adjust the project schedule to accommodate the current development progress of the vendor
59.
In a time-critical construction project, a misunderstanding occurred between the supervisor and the technician. The misunderstanding turned into a major conflict and the technician has complained to the project manager that they cannot continue to work under the supervisor any longer. The supervisor cites the technician's poor performance as the reason for the conflict.How should the project manager resolve the problem?
a)
A. Use a direct, collaborative approach with the technician and supervisor
b)
B. Provide a just-in-time training to the technician to improve their skill set
c)
C. Replace the technician with a high performing resource as time is critical
d)
D. Talk to the supervisor to tone down their approach and attitude
60.
A project is comprised of team members who are not engaged and committed to project success.What should the project manager do to address this situation?
a)
A. Contact the project sponsor to request approval to release the current team and hire replacement personnel
b)
B. Call each team member to gain their perspective on the problem, then bring the whole team together to discuss a solution
c)
C. Send each team member a direct email indicating that disciplinary action is likely if they do not change their attitude
d)
D. Accept the situation knowing there is schedule slack available to release on an incremental basis when necessary
61.
A project manager has been assigned a project to build a new solar farm that will provide clean energy to a new housing complex. The government has decided to reduce the tax on renewable energy products starting 1 January. The supplier has reached out and stated that the order placed for solar panels to be delivered on20 December might be delayed until early January. On the other hand, the project will face similar constraints due to the December holidays.What should the project manager do about this risk?
a)
A. Review the supplier's contract to understand the terms of sale
b)
B. Insist that the supplier deliver the goods on the agreed date
c)
C. Update the risk register and take advantage of the opportunity
d)
D. Accept the risk and update the risk register
62.
A project manager is assigned to manage a project for a previous client of the company. The project manager was warned that this client will likely try to add extra scope to the project without considering the impact of change on time, cost, quality, and risks.Which action should the project manager take to help plan and manage the budget and resources?
a)
A. Refuse to allow the client to change the scope and examine the lessons learned register.
b)
B. Decompose the deliverables into work packages and review the project charter.
c)
C. Create tight scope statements and review the historical information.
d)
D. Include a scope change process and review the project charter.
63.
A project manager is managing a project with a hybrid approach and has requested a senior team member to perform a quantitative risk analysis. The team member responds that they do not have the knowledge to perform such an analysis.What should the project manager do?
a)
A. Help the team member to perform the quantitative risk analysis through coaching, mentoring, and training
b)
B. Escalate the issue to the functional manager
c)
C. Perform the quantitative risk analysis for the team member
d)
D. Contact the project management office (PMO) and request them to assign another team member who has the knowledge to perform this task to the team
64.
A senior developer working on a large artificial intelligence (AI) project has worked hard and shown excellent results. The project manager is very happy with the developer's contribution and thinks that the developer deserves a reward.What should the project manager do?
a)
A. Create an opportunity for the project team to recognize this developer
b)
B. Print a recognition certificate and present it to the developer during a meeting
c)
C. Send a recognition email to the team and copy management
d)
D. Reward the developer according to their motivations and interests
65.
A global program is being kicked off, and various distributed teams are involved in delivering the initiative. Besides planning and executing the scope for the initiative, team interactions must be considered.How should the project teams interact in their meetings?
a)
A. Videoconferencing
b)
B. Encrypted emails
c)
C. Phone conversations
d)
D. Chat conversations
66.
A project manager is part of a global project team and is in charge of managing the scope defined by their country. There is a clear division regarding which pieces of the scope should be treated by global and local teams. During the last sprints, the project manager has been receiving requests that the global team should handle.What should the project manager do in this situation?
a)
A. Assess the team's capacity to absorb the workload
b)
B. Evaluate and understand the cause of the conflict
c)
C. Escalate the situation to the project sponsor
d)
D. Reject the workload back to the global team
67.
A company is transitioning projects from a predictive to an agile approach. The CFO is concerned that one of the agile projects has an important feature for the financial department that is being delayed for a later iteration.What should the project manager do to clarify the situation?
a)
A. Request support from the CEO on how to deal with the situation
b)
B. Increase the size of the team in order to match any prior expectations of the CFO
c)
C. Create an executive board to review the product backlog and replan the next iterations
d)
D. Clarify with the CFO that the prioritization process is based on business value
68.
A project manager for a technologically complex engagement reviews the key project indicators with the main stakeholders on a regular basis. During one of the meetings, the project sponsor explains that they are using the project manager's risk register as a way to communicate about the project at the executive level.How should the project manager ensure that project risks are reported accurately in the risk register?
a)
A. Update the risks in the risk management plan
b)
B. Review the risks throughout project execution
c)
C. List the project risks identified in the kick-off meeting
d)
D. Plan to update the risks at project closure
69.
A project manager recently finished a project and started managing a new project with a different supervisor. As part of the early project activities, the supervisor from the original project is assigned to the team as a nonsupervisory resource and immediately begins challenging all decisions made by the current supervisor.What should the project manager do to resolve this conflict?
a)
A. Ensure the new supervisor takes the lead when being challenged
b)
B. Give the project team time to work through the issues with the new supervisor
c)
C. Immediately remove the resource from the project team
d)
D. Communicate with the resource on the roles and responsibilities of this project
70.
A project manager sent the first communication about the project management plan to the team. The next day, two field engineers were asking about their roles and the project schedule.What should the project manager have done?
a)
A. Sent the roles and responsibilities matrix along with the project management plan
b)
B. Confirmed that the communication was understood and solicited feedback from the team
c)
C. Briefed each team member on their roles before sending the project management plan
d)
D. Discussed the roles with the managers to help explain them to their team members
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