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RECR 772 Exam #3 Review

Total questions: 26

Worksheet time: 13mins

Name
Class
Date
1.

What is the primary function of the ticket sales process?

a)

sales

b)

operations

c)

service

d)

all of these

2.

What is a fundamental reason for naming rights?

a)

decreasing sales

b)

reduced exposure opportunities

c)

entertainment opportunities for clients

d)

all of these

3.

Affordability is a challenge for families wanting to go to a live sport event.

a)

false

b)

true

4.

Best price/ticket is:

a)

group

b)

half-season membership

c)

season membership

d)

flex plan

5.

Teams are less price sensitive and dynamic.

a)

true

b)

false

6.

CRM:

a)

camera ready mechanics

b)

customer relationship management

c)

conflict resolution model

d)

consumer relationship movement

7.

CRM does not track sales leads for website clicks or scanned ticket barcodes.

a)

true

b)

false

8.

Teams are increasingly utilizing data analytics in ticketing.

a)

true

b)

false

9.

_____ and exclusivity (spelled correctly) assist in high viewership ratings in sport.

a)

acidity

b)

inclusivity

c)

market share

d)

none of these

10.

Networks consider what in relation to the bottom line?

a)

total recall

b)

total return

c)

avidity

d)

nothing else besides bottom line

11.

In the US/CAN, what has the highest amount of retail sales?

a)

college athletics

b)

NFL

c)

MLB

d)

NHL

12.

Licensor is a word, phrase, or symbol that distinguishes a brand.

a)

true

b)

false

13.

There is a difference between ads and sponsorships.

a)

false

b)

true

14.

% of sales paid from licensee to licensor:

a)

loyalty

b)

copyright agreement

c)

trademark agreement

d)

royalty

15.

The highest royalty percentage in sport properties is:

a)

MLB

b)

college athletics

c)

NASCAR

d)

NFL

16.

If SDSU allowed Scheels to sell Jacks gear, who is the licensor?

a)

SDSU

b)

Scheels

c)

Both of these

d)

Neither of these

17.

In-kind benefit:

a)

prize

b)

website exposure

c)

product support

d)

all of these

18.

What is NOT an intended behavioral outcome for sponsorship?

a)

sales leads

b)

product trials

c)

exposure

d)

increased traffic to retail space

19.

An affective measure of sponsorship is:

a)

affinity to brand

b)

actual sales

c)

awareness of brand

d)

intention to purchase

20.

There are a variety of definitions/reasons for donations.

a)

true

b)

false

21.

No conflicts exist for funds going to athletics or academics.

a)

false

b)

true

22.

Types of donations include:

a)

unplanned

b)

matching

c)

outleft

d)

all of these

23.

Most professional teams operate under a local revenue model for league logos in licensing.

a)

True

b)

False

24.

Donations refer to _____ of resources to support and offset sport programs.

a)

cultivation

b)

solicitation

c)

stewardship

d)

all of these

25.

Course evaluation is:

a)

due 11/19

b)

greatly appreciated by professor

c)

through Canvas

d)

all of these

26.

Your professor truly has appreciated teaching you in this course.

a)

Yes!

b)

Pick the first one.

c)

Seriously, the first one.

d)

Wrong option.