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Principle of Human Services Semester Exam Review

Total questions: 45

Worksheet time: 23mins

Name
Class
Date
1.

During a group project, which of the following is a key component of effective communication?

a)

Using complex vocabulary

b)

Active listening

c)

Speaking loudly

d)

Ignoring feedback

2.

In a project team at work, what is the primary benefit of teamwork?

a)

Enhanced collaboration and innovation

b)

More conflicts

c)

Increased individual workload

d)

Reduced communication

3.

During a team project, which of the following is a common problem-solving technique?

a)

Brainstorming

b)

Procrastination

c)

Ignoring the problem

d)

Avoiding teamwork

4.

David has a lot of tasks to complete for his project. What is the first step in effective time management?

a)

Multitasking

b)

Ignoring deadlines

c)

Working without breaks

d)

Setting priorities

5.

Rohan is working on a project and needs to decide the best approach. Which of the following best describes critical thinking?

a)

Accepting information without questioning

b)

Following instructions blindly

c)

Analyzing and evaluating information

d)

Memorizing facts

6.

Jackson and Arjun are working on a project. Adaptability in the workplace means:

a)

Being open to change

b)

Sticking to one method

c)

Avoiding new technologies

d)

Resisting new ideas

7.

During a team meeting, which of the following actions by Mia would be an example of effective communication?

a)

Providing clear and concise information

b)

Interrupting others

c)

Speaking in jargon

d)

Dominating the conversation

8.

During a group project, what is a benefit of collaboration in a team setting?

a)

Reduced productivity

b)

Diverse perspectives

c)

More misunderstandings

d)

Increased isolation

9.

Aiden is working on a group project and encounters a challenge. Which of the following is a step in the problem-solving process?

a)

Avoiding the issue

b)

Ignoring the problem

c)

Defining the problem

d)

Blaming others

10.

Oliver has a big project due next week. What is a key aspect of time management that will help him complete it on time?

a)

Ignoring deadlines

b)

Working without a plan

c)

Prioritizing tasks

d)

Procrastination

11.

During a class discussion, Harper and Anika are debating a topic. Critical thinking involves:

a)

Memorizing data

b)

Questioning assumptions

c)

Accepting information at face value

d)

Following instructions without question

12.

David's team at work is facing a sudden change in project requirements. Flexibility in the workplace refers to:

a)

Refusing to change

b)

Adapting to new situations

c)

Avoiding new tasks

d)

Sticking to a rigid schedule

13.

During a group project, which of the following is a characteristic of effective teamwork?

a)

Individual work only

b)

Lack of communication

c)

Ignoring team goals

d)

Clear roles and responsibilities

14.

Kai is facing a challenging math problem. What is an essential skill for him to solve it?

a)

Blaming others

b)

Critical thinking

c)

Avoiding the problem

d)

Ignoring the issue

15.

Harper and Jackson are working on a group project. Effective time management can lead to:

a)

More missed deadlines

b)

Increased stress

c)

Better productivity

d)

Less organization

16.

What is the highest degree a person can earn?

a)

Doctorate degree

b)

Associate's degree

c)

Bachelor's degree

d)

Master's degree

17.

What is the focus of Head Start?

a)

Preparing disadvantaged children for school

b)

Improving people's quality of life by providing needed services

c)

Offering advice and assistance to people at all stages of life

d)

Helping people maintain healthy, productive lives

18.

What is an entrepreneurial career?

a)

A career that prepares students for specific trades and occupations

b)

A career that involves working for qualified professionals to learn a skilled trade

c)

A career that involves helping people maintain healthy, productive lives

d)

A career that offers people an opportunity to establish and run their own businesses

19.

What is Aptitudes?

a)

Developed talent or abilities

b)

Natural Abilities

c)

System of beliefs and ideals important to society

d)

Trained workers who assist

20.

Pick the definition of Career and Technical Program.

a)

developed talent or abilities

b)

Employment opportunity that involves establishing and running one's own business

c)

trained workers who assist

d)

Course of study that prepares students for careers in specific trades and occupations that need skilled workers

21.

What is counseling and mental health services?

a)

set ways of thinking or feeling about something

b)

Two year degree earned through community college

c)

Employment category in the field of human services that involves helping people maintain healthy, productive lives through therapy, counseling, and education or training

d)

Employment category in the field of human services in which workers help people budget, solve financial problems, and make good consumer decisions

22.

What is an associate's degree?

a)

Course of study that prepares students for careers in specific trades and occupations that need skilled workers

b)

abilities; skills

c)

two year degree earned through community college

d)

four year degree earned through colleges and universities

23.

Attitude is...

a)

natural abilities

b)

to distribute

c)

Highest degree a person can earn; also called a PhD

d)

set ways of thinking or feeling about someone or something

24.

Paraprofessional refers to...

a)

trained workers who assist qualified professionals

b)

developed talents or abilities

c)

the poor

d)

relating to more than one branch of knowledge

25.

Master's degree is a degree that

a)

is a government funded preschool program that focuses on preparing disadvantaged children for school

b)

is earned after completing at least one year of study beyond a bachelor's degree

c)

is easily transferable from one job to another

d)

relates to more than one branch of knowledge

26.

Personal care services is an employment category...

a)

in the field of human services that involves providing personal services for people

b)

that is a system of beliefs and ideals important to society

c)

developed by talents and abilities

d)

that is easily transferable from one job to another

27.

Skills is a term that refers to

a)

trained workers who assist qualified professionals

b)

a generic term that describes a career field providing for the needs of people

c)

the poor

d)

developed talents or abilities

28.

Consumer Services describes...

a)

Natural abilities

b)

Employment opportunity that involves establishing and running one's own business

c)

Set ways of thinking or feeling about someone or something

d)

Employment category in the field of human services in which workers help people budget, solve financial problems and make good consumer decisions.

29.

Family and Community services is a term that describes

a)

Time in history of rapid industrial growth

b)

an employment category in the field of human services that involves offering advice and assistance to people at all stages of life

c)

generic term that describes a career field providing for the needs of people

d)

developed talents and abilities

30.

What is Human Services

a)

the poor

b)

System of beliefs and ideal important to society

c)

relating to more than one branch of knowledge

d)

a generic term that describes a career field providing for the needs of people

31.

Managing stress and anger is part of which dimension?

a)

Social

b)

Physical

c)

Financial

d)

Emotional

32.

Which of the following is an example of non-verbal communication?

a)

Nodding your head

b)

Speaking on the phone

c)

Sending a text message

d)

Writing an email

33.

Volunteering

a)

Incorrect, wrong

b)

Putting money into something to gain a financial return

c)

Providing an important free service for a person or an organization

d)

Electronic payment form the employee’s bank account

34.

Budget

a)

Setting money aside

b)

Money earned

c)

Putting money into something to gain a financial return

d)

Written financial plan to manage income, expenses, and savings

35.

Direct Deposit

a)

Incorrect, wrong

b)

Electronic payment form the employee’s bank account

c)

Goods and services requiring payments

d)

Money earned

36.

Expenses

a)

Putting money into something to gain a financial return

b)

Setting money aside

c)

Goods and services requiring payments

d)

Action of speaking up for and representing oneself

37.

Income

a)

Money Earned

b)

Incorrect, wrong

c)

Written financial plan to manage income, expenses, and savings

d)

Electronic payment form the employee’s bank account

38.

Investing

a)

Putting money into something to gain a financial return

b)

Written financial plan to manage income, expenses, and savings

c)

Providing an important free service for a person or an organization

d)

Setting money aside

39.

Which advertising technique uses ads to make you laugh to catch your attention and be more memorable?

a)

Testimonials & Endorsements

b)

Must-have

c)

Humor

d)

Call to action

40.

Which advertising technique uses sights and sounds to appeal to your senses?

a)

Hype

b)

Association

c)

Repetition

d)

Sense appeal

41.

What is a group of people identified as being likely customers of a business?

a)

Slogan

b)

Target Audience

c)

Consumer

d)

Population

42.

What is a person who purchases goods or services?

a)

Target Audience

b)

Consumer

c)

Slogan

d)

Retail Associate

43.

All consumers have rights when buying new goods/services from a business.

a)

True

b)

False

44.

You buy a coat, take it home and decide you don’t like it. Should you:

a)

Take the coat back and demand a full refund

b)

Take the coat back and demand a credit note

c)

Check the shop's returns policy

45.

A shop must always give you a receipt when you buy goods or services. Please choose whether this statement is true or false.

a)

True

b)

False