WorksheetsFSM4602 TQM
Total questions: 10
Worksheet time: 4mins
A comprehensive, organization-wide approach to quality that focuses on improving every aspect of the business, not just the product or service
Big Q
Little q
What does the principle of Jidoka primarily emphasize?
Automation of machines to run continuously without human intervention.
Stopping production immediately when a defect occurs to prevent defective products from moving forward.
The use of advanced robotics to replace human workers in the production line.
Focusing only on reducing production time and costs while ignoring quality control.
Which of the following is a key benefit of implementing Just-In-Time (JIT) in a production system?
Increased storage space for raw materials.
Reduction in the cost of storing large amounts of stocks.
Higher production speed regardless of demand.
Maximization of production quantity to meet future needs.
The total quality view is that at least 85% of quality problems are management’s fault.
True
False
What is the main goal of a customer-focused approach in quality management?
To reduce product costs.
To meet customer needs and increase satisfaction.
To minimize customer feedback.
To focus on quantity over quality.
What is the primary purpose of using a scientific approach in problem-solving?
To implement solutions based on past practices without testing.
To avoid the use of data and focus on personal experience.
To systematically test hypotheses and gather data for informed decisions.
To rely on intuition and assumptions.
Cause-and-effect diagram is also known as
Problem solving diagram
Pareto diagram
Fish diagram
Ishikawa diagram
What does a histogram primarily display?
The relationship between two variables.
The correlation between different datasets
The average value of a dataset.
The distribution of a single variable's data
This diagram is used to determine the correlation between two variables
Scatter diagram
Run-chart
Control chart
Check-sheet
What is the main purpose of stratification in quality control?
To group data into categories to identify patterns and variations within subgroups
To calculate the average of a dataset.
To increase the sample size for more accurate results.
To eliminate data outliers without investigation.
