WorksheetsGlossary
Total questions: 75
Worksheet time: 38mins
a statement from someone who knows you or has worked with you that gives information about you?
share
team player
reference
policy
a small round object that fastens onto your clothes with a pin and usually has a picture or writing on it. The American word is button?
badge
favour
share
apology
someone who expresses thoughts, feelings or information to another person, for example by speaking or writing?
team player
communicator
workaholic
problem-solver
one of four periods of 15 minutes that an hour is divided into when you are telling the time?
favour
tip
quarter
complain
a place for someone to stay, live or work in?
allowance
arrange
warehouse
accommodation
an official document or mark in your passport that allows you to enter or leave a country for a specific purpose or period of time
CV
visa
database
register
to give a part of something to someone else?
anyway
shuttle
share
refund
not working correctly or made correctly?
refund
faulty
schedule
drop
someone who buys and uses goods and services.?
loyalty
ally
consumer
allowance
someone who strongly and publicly supports someone or something?
ally
advocate
prospect
consumer
a possible or likely customer?
loyalty
lead
prospect
consumer
upgrade?
a piece of equipment or software designed to make a computer more powerful
the process of sending someone to another person or place for help, information or advice
a potential sales contact; a piece of information that may result in a sale
a possible or likely customer
a large amount of information stored in a computer in an organized way that allows individual pieces of information to be found quickly?
inconvenience
database
discount
in or to a foreign country?
abroad
foreign
visa
an amount of money that someone receives regularly, in order to pay for the things they need?
arrange
allowance
cash
a particular ability that involves special training and experience?
skill
crew
tip
used for saying that one person, thing or action replaces another?
hang on
instead
pick up
a bus, train or plane that makes frequent short journeys between two places?
shuttle
lift
tip
team spirit ?
an enthusiastic attitude towards working or playing together with other people as a team
a group of people with a particular skill who work together:
someone who works well with other people as part of a group
to give a part of something to someone else?
instead
impress
share
to get new knowledge or a new skill by learning it?
skill
crew
acquire
if someone or something impresses you, you admire them?
impress
reference
ally
digital?
an electronic system that records and stores spoken messages from people
to provide what someone needs
a digital clock or instrument shows information as a row of numbers
to say that you are not satisfied with something?
complain
overtime
refund
to become less?
decrease
increase
rise
drop?
to become larger in amount or number
to become lower in level, amount or value
to fall to a lower amount or value
to become lower in level, amount or value?
fall
decrease
improve
improve?
to become better
to become larger in amount or number
to increase in size, amount, quality or strength
to become larger in amount or number?
increase
decrease
to increase in size, amount, quality or strength?
improve
fall
rise
free-to-air television programmes can be watched without having to pay anything extra?
hang on
hold (the line)
free-to-air
subscription ?
an agreement
to pay an amount of money so that you will receive something such as a magazine or a service.
more expensive or of higher quality than other similar things
to wait in order to speak to someone on the telephone
hold (the line)?
to wait in order to speak to someone on the telephone
used for asking someone to wait for a short period of time
free-to-air television programmes can be watched without having to pay anything extra
hang on?
used for asking someone to wait for a short period of time, especially someone who you are talking to on the telephone
to wait in order to speak to someone on the telephone
more expensive or of higher quality than other similar things
more expensive or of higher quality than other similar things?
premium
subscription
workshop
a statement that tells someone that you are sorry for doing something wrong or for causing a problem
workshop
inconvenience
apology
apologize?
to tell someone that you are sorry for doing something wrong or for causing a problem
phrasal verb [transitive] to provide something good, so that something bad seems less important
a series of actions that have a particular result
buying?
purchasing
ground
the section of a company that deals with buying stock, raw materials, equipment, etc.
stock
storage
purchasing department
the goods that are available to buy in a shop?
storage
stock
purchasing department:
pellet?
a small round piece of a substance
space where things can be stored
the goods that are available to buy in a shop
put all your eggs in one basket ?
a hard heavy metal that is a common element.
a thick dark smooth liquid from under the ground, used for making petrol and other fuels
phrase to depend completely on just one idea, plan or person so that you have no other possibilities if things go wrong
a series of actions that have a particular result?
process
pallet
the rate at which a business takes in money through sales and pays it out for the things it needs to continue operating?
cash flow
credit
cash
money in the form of notes and coins?
cash flow
cash
credit
the workers in a particular country, industry or company considered as a group?
crew
team spirit
labour
a circular area where three or more roads meet that you have to drive around in one direction in order to get onto another road.
pack
roundabout
a measurement of how heavy a person or thing is
weight
roundabout
the layer of soil and rock that forms the Earth’s surface?
ground
handle
ore
site
to touch or hold someone or something?
slave
steel
handle
a hard heavy metal that is a common element.?
slave
iron
oil
rock or earth from which metal can be obtained
oil
ore
an area of land where something is being built or could be built?
site
slave
still
someone who belongs by law to another person as their property and has to obey them and work for them?
ally
slave
a strong metal made from a mixture of iron and carbon?
iron
carbon
stell
rock or earth from which metal can be obtained?
ore
stell
container?
a vehicle that uses two long metal bars at the front for lifting and moving heavy objects
something used for storing or holding things, for example a box, bottle or bowl
a vehicle that uses two long metal bars at the front for lifting and moving heavy objects?
forklift truck
container
to make bread, cakes, etc. using an oven?
bake
pour
a shaped container into which you pour a liquid that then becomes solid in the shape of the container?
mould
pour
an object used for storing things that consists of a row of small shelves, spaces or hooks?
mould
pour
rack
workflow ??
to make a liquid or substance flow out of a container that you are holding
an object used for storing things that consists of a row of small shelves, spaces or hooks
the sequence of jobs which results in a final product or service
to choose someone or something from a group?
pick
pack
if a computer or computer program crashes, it suddenly stops working?
strike
crash
pallet
to put goods into containers so that they can be sent somewhere and sold?
pack
pick
picking list ?
a flat wooden or metal surface used for moving or storing heavy goods
a paper or electronic list of things to be collected from a warehouse for packing and distribution to customers
a period of time during which people refuse to work, as a protest about pay or conditions of work?
tag
strike
a small piece of paper or other material that is fixed to something to give information about it, or is fixed to someone to show who they are?
crash
strike
tag
additional objects, equipment, etc.: car/kitchen/computer……..
frame
RMA
accessory
broken, spoiled or injured:?
damaged
frame
a short official document that accompanies goods that are brought to a place
pickup point
industrial estate
delivery note
a structure that forms a border for a picture or mirror and holds it in place?
frame
policy
pickup point
RMA?
return merchandise authorisation: a number that is required to send goods back to where they were bought
a set of plans or actions agreed on by a government, political party, business or other group
a short official document that accompanies goods that are brought to a place
an area of land where industrial companies have their buildings?
RMA
industrial estate
policy
a set of plans or actions agreed on by a government, political party, business or other group?
frame
policy
