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Writing Center Day 2 SP25 Training

Total questions: 10

Worksheet time: 6mins

Name
Class
Date
1.

How do you clock in for work in TracCloud?

a)

TracCloud down document

b)

Little clock symbol next to bell icon on the top menu bar

c)

You don't clock in

d)

through the writing kiosk

2.

How do you start a scheduled appointment?

a)

Have the DA sign the Student in

b)

They should raise their hand on the queue

c)

Click on the play button on the schedule

3.

How do you end an appointment?

a)
Ignore the person and leave immediately.
b)
Start a new topic unrelated to the appointment.
c)

Click on the end button (Red) on the schedule.

d)

Tell the student to leave

4.

After a session is completed, where do you submit notes for the visit?

a)

The DAs have to fill that out not WT/GWT

b)

Under the Utilization section on the main TracCloud page

c)

It's located in the WT/GWT Work Links

d)

It's pinned to the WC Slack channel

5.

Once you click on the student's name on the queue for a DROP IN, what should you do with the reason section?

a)

Change the reason according to the STUDENT'S class

b)

Change the reason to "Drop in"

c)

Nothing leave as is

d)

Change the reason that corresponds to YOUR position (Grad Writing or Writing)

6.

When you are done assisting a student in a Drop-In session, How should you conclude the visit on TracCloud?

a)

Sign them out via the Writing kiosk

b)

Click on their name on the Q and click Conclude visit. Let the DA know once you do that so the student can be logged out

c)

The DA can lower their hand and sign them out

d)

TracCloud automatically does it for you after a certain amount of time has passed

7.

If a student needs verification for a visit, how can you send that verification?

a)

Click on "Send to Faculty" which appears under your visit notes once it saves under Utilization

b)

You search the Student's timeline on TracCloud and click the "send to faculty" button

c)

The Desk Aides are required to send it on your behalf

d)

Only Pro Staff can send verifications to the faculty for any student's visit to the center.

8.

How can you send the WC Zoom link to a student who raised their hand on the Queue but not in the main zoom room?

a)

Click on the student's name in the Utilization section > Paste the Zoom link in the "send remote link" box > Click "Okay"

b)

Open WC Q2 Table > Click on the student's name > Click "Okay"

c)

Open WC Q2 Table > Click on the student's name > Paste the Zoom link in the "send remote link" box > Click "Okay"

d)

Open WC Q2 Table > Paste the Zoom link in the "send remote link" box > Click "Okay"

9.

On the quick reference guide, what is the tutor's 2nd step for taking an online writing drop-in?

a)

Click on the student's name on the Queue

b)

Start the appointment on the schedule

c)

Change the visit reason

d)

Add student to your breakout room

10.

According to the Quick reference guides, who's role is it to assist the student raise their hand on the queue for a Writing drop-in?

4 lines