WorksheetsCommunication Skills Quiz
Total questions: 20
Worksheet time: 10mins
What is the primary purpose of communication?
To share resources
To exchange ideas and information
To compete with others
To make decisions
Which of the following is a verbal form of communication?
Facial expressions
Text messages
Gestures
Written notes
What does 'encoding' mean in the communication process?
Receiving a message
Converting thoughts into a message
Interpreting a message
Providing feedback
Active listening requires:
Interrupting the speaker
Focusing on your response
Paying full attention to the speaker
Ignoring body language
Which is a barrier to effective communication?
Noise
Feedback
Empathy
Active listening
A formal letter is an example of:
Informal communication
Visual communication
Formal communication
Verbal communication
What does feedback mean in communication?
Sending the message
Response from the receiver
Barriers to communication
Content of the message
Which is NOT a type of communication?
Verbal
Written
Emotional
Non-verbal
The 7 Cs of communication ensure:
Speed
Effectiveness
Empathy
Appearance
What type of communication includes eye contact and gestures?
Oral
Written
Digital
Non-verbal
Which of the following is NOT an element of communication?
Sender
Message
Channel
Environment
Decoding is performed by:
The sender
The receiver
The message
The medium
Which of these is a written form of communication?
Gesture
Eye contact
Phone call
Which of the following is NOT a principle of effective communication?
Clarity
Completeness
Ambiguity
Courtesy
An example of downward communication is:
A manager giving instructions to employees
Employees sharing ideas with the manager
Team members discussing a project
Informal conversations between colleagues
Which of these is part of active listening?
Avoiding eye contact
Asking clarifying questions
Ignoring body language
Interrupting frequently
The term "sender" in communication refers to:
The person delivering the message
The person receiving the message
The person decoding the message
The person giving feedback
Paralanguage involves:
Written words
Physical gestures
Tone and pitch of the voice
Facial expressions
Which of these is NOT an example of non-verbal communication?
Gestures
Eye contact
Body posture
A speech
Which is NOT a medium of communication?
Noise
Phone
Text message
