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Total questions: 77

Worksheet time: 39mins

Name
Class
Date
1.

What is the most effective way of analysing personality?

a)

Written questionnaires

b)

Group therapy

c)

Personal interviews

d)

Two dimensional model analysis

2.

How would a person who is aggressive and changeable be described?

a)

Anxious extrovert

b)

Aggressive extrovert

c)

Unpredictable extrovert

d)

Unreliable extrovert

3.

What are the personality traits of a good pilot?

a)

Reliable and stable

b)

Stable and extroverted

c)

Reliable and extroverted

d)

Reliable, calm and extroverted

4.

What characteristics will authoritarian pilots display?

a)

Are autocratic on most occasions

b)

Are autocratic with the crew of the aircraft but submissive when dealing with an emergency or when under stress

c)

Are autocratic when in command and submissive when confronted by someone of higher perceived status

d)

Tend to be authoritarian when dressed in uniform and when dealing with both air and cabin crew

5.

What 'P' and 'G' qualities should a pilot have?

a)

G + P +

b)

G + P +

c)

G ++ P +

d)

P + P +

6.

How will a person tend to react if they are confronted with a decision from someone they perceive as having a higher status?

a)

Listen to, believe, and comply with the decision

b)

Avoid confrontation

c)

Become introverted

d)

Question the decision

7.

If an average ability group make a decision, is it likely to be better or worse than one made by the individual members?

a)

Worse

b)

Tends to be either

c)

75% of the time better

d)

Better

8.

If a group - with someone who has above average ability - makes a decision, is the decision likely to be better or worse than one made by the above average person on their own?

a)

Unlikely to be better

b)

Likely to be better

c)

Likely to be worse

d)

It depends on the number of the members of the group

9.

Is a group decision likely to be more or less risky than one made by the individual members?

a)

Less risky

b)

Sometimes more risky

c)

Sometimes less risky

d)

More risky

10.

What should a Captain do before making a non-urgent decision?

a)

Put his own view forward and then ask for the opinions of other members of the crew

b)

Consider all the implications

c)

Encourage ideas from the crew before stating his own opinion

d)

Monitor his motor programme (flying)

11.

Body Language is:

a)

non-verbal communication

b)

sign Language

c)

aggression

d)

verbal communication which is open to cultural problems

12.

Self-discipline is an essential quality of the 'ideal' pilot.

a)

True

b)

False

13.

Is a constituted crew an advantage in commercial aviation?

a)

Always

b)

Sometimes

c)

Depends on the task

d)

None of the above

14.

What are the three types of Cockpit Authority Gradient (see p243)?:

a)

autocratic, subjective, synergistic

b)

autocratic, submissive, synergistic

c)

laissez-faire, subjective, synergistic

d)

autocratic, laissez-faire, synergistic

15.

There is no place at all for authoritarianism in the air.

a)

True

b)

False

16.

The Laissez-faire cockpit may arise when:

a)

the Captain is suffering from stress

b)

the Captain is preoccupied

c)

on a competent co-pilot's leg

d)

on an incompetent co-pilot's leg

17.

To counteract an authoritarian cockpit crews should:

a)

ensure that they ensure that their opinions are heard in spite of possible confrontation

b)

remain silent and sort it all out on the ground

c)

cooperate in a conciliatory form but the contents of this cooperation is firm

d)

obtain support from another crew member

18.

CFIT means:

a)

controlled flight in terminal airspace

b)

controlled flight into terrain

c)

controlled flying in training

d)

controlled flying in taxiways (helicopters)

19.

An 'implicit' question:

a)

is another name for closed questions

b)

requires deductions to be made before an answer is possible

c)

does not require deductions to be made before an answer is possible

d)

requires a quick answer

20.

Good Synergy is:

a)

1 + 1 = 2

b)

1 + 1 = < 2

c)

1 + 1 = < 4

d)

1 + 1 = > 2

21.

Coordination is divided into the three following types:

a)

redundant actions, temporal and coaction

b)

redundant actions, general cooperation and coaction

c)

general cooperation, temporal and coaction

d)

cognitive coaction, general cooperation and temporal

22.

Synchronization can be said to be divided into:

a)

temporal synchronization and rational synchronization

b)

cognitive synchronization and temporal synchronization

c)

cognitive synchronization, temporal synchronization, rational synchronization

d)

cognitive synchronization and rational synchronization

23.

One BIT of communication is the quantity of information which reduces the uncertainty of the Receiver by:

a)

75% - 85%

b)

65 - 75%

c)

55 - 75%

d)

50%

24.

Hypertext:

a)

can alter according to the situation

b)

is fixed for all situations

c)

can alter according to the tone

d)

can alter as to the meaning implied

25.

The contents of a transmitter's message will depend on:

a)

the receiver's image of the transmitter

b)

the transmitter's image of the receiver

c)

the transmitter's image of the situation

d)

the transmitter's image of the perceived situation

26.

The following is/are the first to suffer from interhuman conflicts:

a)

concentration and focus on the job in hand

b)

situation awareness

c)

communications and cockpit harmony

d)

communications and quality of work

27.

Having interrupted your Captain for a sound reason you must:

a)

attempt to establish eye contact with him/her

b)

remind him/her of his/her last action before the interruption

c)

make sure there is no ATC traffic on the radio

d)

you must never interrupt

28.

A briefing should consist of less than:

a)

7 ideas

b)

10 ideas

c)

7 sentences

d)

10 sentences

29.

Among the rules to improve crew cooperation are:

a)

good briefings and awareness of cultural differences

b)

good briefings and a harmonious cockpit atmosphere

c)

use professional language

d)

resist putting your opinion forward first

30.

What are the five hazardous attitudes which play a leading role in the inability of an individual to cope with a potentially dangerous situation?

a)

Anti-authority, Overconfident, Invulnerable, Macho and Resigned

b)

Anti-authority, Impulsive, Invulnerable, Macho and Resigned

c)

Anti-authority, Impulsive, Invulnerable, Macho and Overconfident

d)

Overconfident, Impulsive, Invulnerable, Macho and Resigned

31.

Communication in the cockpit is primarily used for what purpose?

a)

It is the main tool to ensure coordination

b)

It is the main tool to ensure comprehension

c)

It is the main tool to ensure harmony

d)

It is the main tool to ensure understanding

32.

What is meant by the term 'synergy'?

a)

Synergy is the state where the individual performances exceeds the sum of the group performance

b)

Synergy is the state where the group performance exceeds the sum of the individual performances

c)

Synergy is the state where the group performance exceeds the sum of the individual performances by 50%

d)

Synergy is the state where the individual performances exceeds the sum of the group performance by 50%

33.

In coordinated action what does the term 'redundant actions' mean?

a)

The strict duplication of actions by various individuals

b)

The strict duplication of actions by two individuals

c)

Actions which are in the past

d)

Actions which have been covered by the checklist

34.

What is meant by 'coaction'?

a)

Individuals working in the different environments but sharing the same general objectives and working independently in carrying out their actions

b)

Individuals working in the same environment and sharing the same general objectives but working independently in carrying out their actions

c)

An action by the co-pilot

d)

The strict duplication of actions by various individuals

35.

In communications what is hypertext?

a)

The set of implicit information contained in a written text or spoken message

b)

A recommended layout for checklists

c)

The set of implicit information contained in a spoken message

d)

A recommended layout for checklists and emergency drills

36.

What is a dialogue?

a)

A conversation between two people

b)

A series of communications on the same subject between a transmitter and receiver

c)

A series of communications on different subjects between a transmitter and receiver

d)

A communication between two or more people or m

37.

What are the key points of a good briefing?

a)

Individual, understood and simple

b)

Individual, clear and simple

c)

Individual, understood and short

d)

Simple, clear, understood and individual

38.

A pilot is reading a checklist. In what way is this reference to the SHELL Concept ?

a)

S - L

b)

H - L

c)

L - S

d)

H - E

39.

What percentage of the appropriate population are anthropometric data table measurements taken from?

a)

80%, i.e. the tenth to the ninetieth percentile, using contour, dynamic and static data

b)

90%, i.e. the fifth to the ninety-fifth percentile, using contour, dynamic and static data

c)

50%, i.e. the twenty-fifth to the seventy-fifth percentile, using contour, dynamic and static data

d)

None of the above

40.

What is the most common checklist error?

a)

Action slip

b)

Too many capital letters are used

c)

Responded to automatically

d)

Missing items

41.

What is the purpose of the lumbar support?

a)

To allow the most comfortable position for the spine and higher neck bones

b)

To allow the most comfortable position for the spine and shoulder bones

c)

To allow the most comfortable position for the spine

d)

To produce an even pressure of the discs by allowing the lower spine to curve Naturally

42.

What are the essential characteristics of a cockpit warning?

a)

It should have the best attention-getting qualities as possible

b)

It should be attention-getting but not alarming

c)

It should have attention-getting qualities which do not compromise a clear indiction to the pilot of the faulty component/system

d)

Must not dazzle or possibly compromise the crew's night vision

43.

What is the most important feature of flight deck design?

a)

Escape and emergency exits should be clear of obstructions

b)

The design eye point must be clearly marked

c)

Important controls must be located in easily reached and unobstructed positions

d)

Controls and indicators should be standardized

44.

What will the pilot lose sight of on the approach if seated below the Design Eye Point?

a)

Some of the undershoot

b)

Some of the overshoot

c)

Peripheral objects especially at night

d)

The sight view

45.

What instrument is best for showing small change?

a)

A digital display

b)

An analogue display

c)

A mixed digital/analogue display

d)

Ultra/high-precision gyro instrument

46.

What colour should the 'Alert' warning be on a CRT?

a)

Bright red and flashing

b)

Steady Red

c)

Flashing yellow/amber

d)

Steady yellow

47.

Which pitot/static instrument is most likely to be misread?

a)

The ASI at night illuminated by a red light

b)

The ASI at night illuminated by low intensity white light

c)

The three point altimeter

d)

The four point altimeter

48.

A manually operated valve should be opened by:

a)

turning it clockwise

b)

turning it anticlockwise

c)

turning either way

d)

depends on the system it operates

49.

The three types of anthropometric measurements are:

a)

static, design, contour

b)

contour, design, dynamic

c)

static, dynamic, contour

d)

static, dynamic, design

50.

In the Shell Model L stands for:

a)

latent errors

b)

long-term errors

c)

lengthy errors

d)

Liveware

51.

System Tolerance can be subdivided into:

a)

protected and semi-protected systems

b)

protected and vulnerable systems

c)

protected and endangered systems

d)

protected and quasi-protected systems

52.

A flashing red warning light on a CRT normally indicates:

a)

there is a fault in a critical system

b)

emergency

c)

alert

d)

Danger

53.

Automation Complacency is:

a)

overconfidence in the handling capability of the pilot

b)

overconfidence in the handling capability of the pilot of computers

c)

overreliance on automation

d)

the blind belief in automation

54.

Mode error is associated with:

a)

automation

b)

hardware

c)

INS

d)

Software

55.

A danger of automation is that:

a)

there can be greater delays between the performance of the crew and its ultimate effect

b)

delays between the performance of the crew and its ultimate effect are shortened

c)

delays between the performance of the crew and its ultimate effect are not appreciated

d)

delays between the performance of the crew and its ultimate effect have no Effect

56.

Automation:

a)

helps with unusual and unexpected situations

b)

may result in a pilot being unaware of important information when dealing with an unusual and unexpected situation

c)

increases reaction time when dealing with unusual and unexpected situations

d)

decreases reaction time when dealing with unusual and unexpected situations

57.

Automation can result in:

a)

lack of information being passed between crew members

b)

too much information being passed between crew members

c)

confused information being passed between crew members

d)

too much detailed information being passed between crew members

58.

What are the categories of risk?

a)

Objective/Sudden and Subjective/Gradual

b)

Sudden/Impromptu and Gradual/Planned

c)

External/Objective and Internal/Subjective

d)

Impromptu/Objective and Planned/Subjective

59.

The Commander is ultimately responsible for all decisions made in the cockpit.

a)

True

b)

False

60.

There is no difference between 'deciding' and 'decision making'.

a)

True

b)

False

61.

A decision is 'good' when:

a)

it can be implemented within the available time

b)

time is not an issue. The decision must be correct

c)

time can be an issue but the correct perception is the important factor

d)

when other members of the crew agree

62.

Preparation is essential for good decision making when time is an issue.

a)

True

b)

False

63.

One of the possible problems of preparation is:

a)

action slip

b)

confirmation bias

c)

error of commission

d)

environment capture

64.

A person will tend to overestimate the frequency of:

a)

a common but negative occurrence

b)

a common but beneficial occurrence

c)

a rare but beneficial occurrence

d)

a rare but negative occurrence

65.

Negative events tend to be overestimated when:

a)

they are well published

b)

obvious

c)

under published

d)

the results are unclear

66.

The risk of an Airprox is normally:

a)

overestimated

b)

underestimated

c)

discounted

d)

accurately assessed

67.

Evaluation of options in the decision-making process involves:

a)

positive and negative considerations

b)

values and costs

c)

planned and impromptu considerations

d)

assigning tasks

68.

People tend to be biased to make a:

a)

risky loss rather than a certain loss even if the expected loss from the former is greater

b)

risky loss rather than a certain loss even if the expected loss from the former is less

c)

risky loss rather than a certain loss even if the expected loss from the latter is greater

d)

risky loss rather than a certain loss even if the expected loss from the latter is far greater

69.

'Press-on-itis' is a:

a)

common dilemma faced by all pilots

b)

is only experienced by skilled pilots

c)

only happens to inexperienced pilots

d)

is rarely faced by good pilots

70.

The co-pilot is responsible for monitoring the implementation of the Commander's decision.

a)

True

b)

False

71.

People tend to focus on salient cues.

a)

True

b)

False

72.

Fatigue/overload:

a)

always affects decision making

b)

sometimes affects decision making

c)

rarely affects decision making

d)

never affects decision making

73.

In the decision-making process, what should follow 'review and feedback'?

a)

Assign tasks

b)

Decide

c)

Risk assessment

d)

Diagnose and define objective

74.

Man is extremely capable of accurate risk assessment.

a)

True

b)

False

75.

Input from the crew is an important factor in the decision-making process.

a)

True

b)

False

76.

Lack of experience will have the following effect on the decision-making process:

a)

will speed it up (leaping in at the deep end)

b)

slow it down

c)

have no effect

d)

disrupt the process

77.

The decision process should include the crew.

a)

True

b)

False