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HPE Competency Exam December 2024

Total questions: 10

Worksheet time: 20mins

Name
Class
Date
1.

TRUE or FALSE: For BTO requests where Sales Team is not copied, we should add the sales territory to Request participants and redirect quote or any sales requests

a)

TRUE

b)

FALSE

2.

We should login to ConnectCX at least once a month. When is the best time?

a)

First working day of the month

b)

Last working day of the month

3.

TRUE or FALSE: CTO request is from Reseller with HPE Mailbox copied. This ticket should be CANCELLED.

a)

TRUE

b)

FALSE

4.

TRUE or FALSE: Party ID is needed for both US and Canada

a)

TRUE

b)

FALSE

5.

TRUE or FALSE: For Onshore FAN request, no need to go back to Onshore team once they've provided the correct QTY for the parts.

a)

TRUE

b)

FALSE

6.

TRUE or FALSE: We need to add replytotechsupport@tdsynnex.com email in the Additional Contacts field when requesting for Online FAN approval request

a)

TRUE

b)

FALSE

7.

TRUE or FALSE: CBT-Ford is now Milestone-Ford

a)

TRUE

b)

FALSE

8.

TRUE or FALSE: For non-HPE Microsoft parts, we should send this to msftvolumelicensingus@tdworldwide.onmicrosoft.com

a)

TRUE

b)

FALSE

9.

What is the Country Code Key for Compute HPE Smart Choice?

a)

-B21

b)

-B25

c)

-005

d)

-000

10.

TRUE or FALSE: Priority Accounts should be assigned directly to US engineers

a)

TRUE

b)

FALSE