WorksheetsUNIT 1 COMMUNICATION SKILLS GRADE 10
Total questions: 10
Worksheet time: 4mins
How we sit, stand, and use facial expressions all send nonverbal messages.
True
False
What is Body Language?
Postures, gestures, and facial expressions.
The exchange of information through the use of words.
Your words say one thing but your body language say another.
Speak from your point of view.
The use of sounds and words to express yourself
Non-Verbal Communication
Customer Service
Interpretive Dance
Verbal Communication
Which is NOT important in effective communication?
Wearing a red tie
Making eye contact
Using appropriate body language
Using the appropriate tone
Which of the following is a barrier to communication?
Message is not clear
Not listening
Lack of language skills
All of the above
Two types of communication are:
Verbs and Nouns
Verbal and information
Verbal and non-verbal
Happy and sad
A person that is overly forceful, pushy, hostile or otherwise attacking in approach is known as
Asserive
Active listener
Aggressive
Passive
The exchange of information through the use of words or actions is
Active listening
Body language
Communication
Aggressive
True or False: Communication is more than just talking face to face?
True
False
