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Aspects of a Business Plan - Segment Test

Total questions: 25

Worksheet time: 13mins

Name
Class
Date
1.

Which of the following is NOT a management style?

a)

A. Delegating

b)

B. Participating

c)

C. Telling

d)

D. Reinforcing

2.

Which of the following is NOT a leadership style?

a)

A. Autocratic

b)

B. Democratic

c)

C. Laissez faire

d)

D. Needs-based

3.

Which management style is characterized by the manager trusting the employees' work ability and is best used with employees who know how to do their job?

a)

A. Delegating

b)

B. Participating

c)

C. Telling

d)

D. Reinforcing

4.

Which leadership style is characterized by limited discussion of new ideas and is best used in groups who are not well acquainted with each other?

a)

A. Autocratic

b)

B. Democratic

c)

C. Laissez faire

d)

D. Needs-based

5.

All of the following are traits of a good leader EXCEPT which of the following?

a)

A. Motivated

b)

B. Hard-working

c)

C. Selfish

d)

D. Good listener

6.

Communication within an organization occurring between employees is referred to as which of the following?

a)

A. Horizontal internal communication

b)

B. Vertical internal communication

c)

C. Horizontal external communication

d)

D. Vertical external communication

7.

Which of the following is NOT an example of external communication?

a)

A. Press release

b)

B. Company memo

c)

C. Television interview

d)

D. Publicity

8.

Which of the following is defined as the process of the receiver breaking down the message received and interpreting the message?

a)

A. Decoding

b)

B. Encoding

c)

C. Transitioning

d)

D. Reinforcing

9.

Which of the following is the response to the sender’s message?

a)

A. Encode

b)

B. Feedback

c)

C. Transition

d)

D. Reinforcement

10.

Which of the following is a physical barrier to communication?

a)

A. Education

b)

B. Noise

c)

C. Unclear message

d)

D. Low interest of the audience

11.

Which of the following is the roadmap of where the business is going?

a)

A. Business plan

b)

B. Business agenda

c)

C. Executive plan

d)

D. Executive agenda

12.

Which of the following should serve as a detailed outline of the company and convince the audience to read the rest of the business plan?

a)

A. Executive summary

b)

B. Business description

c)

C. Marketing plan

d)

D. Financial plan

13.

Which of the following describes the business type, the products offered and the philosophy of the business?

a)

A. Executive agenda

b)

B. Business description

c)

C. Marketing plan

d)

D. Financial plan

14.

Which of the following describes strategies for branding, packaging, advertising and promoting the business and its products?

a)

A. Executive agenda

b)

B. Business description

c)

C. Marketing plan

d)

D. Financial plan

15.

Which of the following includes a list of the sources of capital and the projected income and expenses of the business?

a)

Executive agenda

b)

Business description

c)

Marketing plan

d)

Financial plan

16.

Which of the following is NOT a management characteristic associated with delegating management?

a)

To trust employees’ work ability

b)

To be confident

c)

To be a micromanager

d)

To have a high workload

17.

Telling management works best when employees are not willing and/or able to do the job.

a)

True

b)

False

18.

Which type of leadership style should be used when the group has a strong sense of teamwork and a familiar routine?

a)

Visionary

b)

Democratic

c)

Autocratic

d)

Laissez Faire

19.

Who should external communication flow through?

a)

All employees

b)

A public relations person or manager

c)

A variety of media members

d)

Loyal or long-time customers

20.

The first step of the communication process is the receiver decoding the message.

a)

True

b)

False

21.

A speech is an example of which type of communication?

a)

Two-way nonverbal

b)

Two-way spoken

c)

One-way spoken

d)

One-way written

22.

Which of the following is NOT one of the five sections of a business plan?

a)

Financial plan

b)

Supporting documents

c)

Organization and marketing plan

d)

Executive description

23.

The business philosophy describes the business’s education, training, strengths, weaknesses and personal development.

a)

True

b)

False

24.

Which part of the business plan identifies plans for pricing policies?

a)

Proposed marketing plan

b)

Self-analysis

c)

Trading area analysis

d)

Product description

25.

Which of the following is NOT one of the three types of supporting documents as stated in the presentation?

a)

Marketing documents

b)

Business communication documents

c)

Financial documents

d)

Legal document