WorksheetsMPO test2
Total questions: 25
Worksheet time: 13mins
What does "formal organization" emphasize?
Spontaneous social relationshipsSpontaneous social relationships
Clearly defined jobs and responsibilities
Temporary team-building activitiesTemporary team-building activities
Informal decision-making processes
Which type of departmentalization is based on products or services?
Functional
Divisional
Geographical
Matrix
What is the main purpose of "span of control"?
Determine how many employees a manager can supervise
Set organizational goals
Define the level of management hierarchy
Control decision-making processes
What does "chain of command" ensure?
Coordination between authority and responsibility
Reducing informal communication
Increasing employee independence
Eliminating departmental boundaries
Which type of departmentalization groups activities by geographic areas served?
Functional
Product
Geographical
Process
What is the purpose of matrix departmentalization?
To create rigid job roles
To combine functional and project management
To focus on regional operations
To promote informal relationships
How is functional departmentalization organized?
By customer type
By work activities and functions
By geographic location
By production processes
What is the primary objective of organizing in management?
To increase employee workload
To align tasks with organizational goals
To establish informal networks
To promote social interactions
Which of the following is an intrinsic motivator?
Cash rewards
Job satisfaction
Promotions
Recognition plaques
What is the lowest level of Maslow's hierarchy?
Esteem needs
Safety needs
Physiological needs
Social needs
According to Equity Theory, employees compare their:
Goals with management's expectations
Inputs and outcomes with others
Skills with job requirements
Rewards with other organizations
What does Expectancy Theory focus on?
Reinforcing negative behaviors
Rewarding all employees equally
The belief that effort will lead to desired outcomes
Eliminating performance evaluations
In Reinforcement Theory, which technique involves rewarding positive behavior?
Punishment
Extinction
Positive reinforcement
Negative reinforcement
Which is an example of extrinsic reward?
Feeling accomplished
A promotion or bonus
Enjoying the work itself
Personal growth
What is the highest level in Maslow’s hierarchy of needs?
Social needs
Esteem needs
Self-actualization
Safety needs
Which theory emphasizes job enrichment and job satisfaction?
Maslow’s Hierarchy of Needs
Herzberg’s Two-Factor Theory
Equity Theory
Expectancy Theory
According to Maslow, social needs include:
Friendship and belonging
Security and safety
Recognition and respect
Food and water
Which power is based on a leader’s expertise or knowledge?
Legitimate power
Coercive power
Expert power
Referent power
Autocratic leaders:
Encourage employee participation in decision-making
Focus on strict control and authority
Avoid giving instructions
Emphasize team-building activities
Participative leadership focuses on:
Delegating decisions to employees
Maintaining strict task-oriented roles
Eliminating employee input
Prioritizing deadlines over relationships
Transformational leaders are known for:
Inspiring and motivating through vision
Avoiding risk-taking
Relying on strict rules and guidelines
Micromanaging teams
Which leadership style prioritizes task completion over interpersonal relationships?
Task-oriented leadership
People-oriented leadership
Participative leadership
Country Club Management
Referent power is derived from:
Admiration and respect for the leader
A leader’s official position
Fear of punishment
Knowledge and expertise
What is a key trait of effective leaders?
Inflexibility in decision-making
Visionary thinking and composure
Avoidance of responsibility
Minimal engagement with employees
In the Blake and Mouton Grid, which leadership style emphasizes high concern for people and low concern for production?
Country Club Management
Team Management
Middle of the Road Management
Authority-Compliance Management
