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WorksheetsCore practice quiz #7
Total questions: 64
Worksheet time: 33mins
A customer wants to make sure the data is protected and secure on a Windows laptop’s hard drive. Which of the following is the best solution?
Windows Backup
BitLocker
Shadow Copy
Trusted Platform Module
Employees at comptia.org are reporting getting a usual amount of emails from a coworker. A technician discovers the emails were sent from the following address: john@c0mptia.org. Which of the following social engineering attacks is this an example of?
Whaling
Insider threat
Phishing
Vishing
Evil twin
A web developer installs and launches a new external web server. Immediately following the launch, the performance of all traffic traversing the firewall degrades substantially. Which of the following considerations was overlooked?
OS compatibility
Quality of service
32- vs. 64-bit architecture
Storage requirements
A technician is setting up a network printer for a customer who has a SOHO router. The technician wants to make sure the printer stays connected in the future and is available on all the computers in the house. Which of the following should the technician configure on the printer?
DNS settings
Static IP
WWAN
Metered connection
A web server is configured to only allow secure connections. Which of the following will a user most likely use to connect to the web server?
TFTP
HTTP
FTP
TLS
Which of the following is protected by government policy for end user information?
DRM
EULA
PCI
PII
Which of the following allows users to access connected system features through account federation?
MFA
NAC
SSO
UAC
A technician has identified malicious traffic originating from a user's computer. Which of the following is the best way to identify the source of the attack?
Investigate the firewall logs.
Isolate the machine from the network.
Inspect the Windows Event Viewer.
Take a physical inventory of the device.
A company was recently attacked by ransomware. The IT department has remediated the threat and determined that the attack method used was email. Which of the following is the most effective way to prevent this issue from reoccurring?
Spam filtering
Malware prevention software
End user education
Stateful firewall inspection
Which of the following ensures data is unrecoverable on a lost or stolen mobile device?
Device encryption
Remote wipe
Data backup
Fingerprint reader
Remote employees need access to information that is hosted on local servers at the company. The IT department needs to find a solution that gives employees secure access to the company's resources as if the employees were on premises. Which of the following remote connection services should the IT team implement?
SSH
VNC
VPN
RDP
A user's corporate iPhone had issues and was repaired while the user was on vacation. The mobile phone has applications on it that are unavailable to be downloaded from the application store when compared to an identical phone. Which of the following best describes what is happening to the phone?
APK Source
Connectivity issues
Developer Mode
Jailbreak
A technician is upgrading the Microsoft Windows 10 OS. Which of the following are required for the technician to safely upgrade the OS? (Choose two.)
Device drivers
Antivirus software
Release notes
Backup of critical data
Word processing software
A user received an alert from a Windows computer indicating low storage space. Which of the following will best resolve this issue?
Reviewing System information
Running Disk Cleanup
Editing the Registry
Checking the Performance Monitor
Increasing the memory
An employee has been using the same password for multiple applications and websites for the past several years. Which of the following would be best to prevent security issues?
Configuring firewall settings
Implementing expiration policies
Defining complexity requirements
Updating antivirus definitions
A technician is deploying a new Wi-Fi solution for the office and wants to ensure users can log in to the Wi-Fi with their existing network log-in and password. Which of the following methods should the technician use?
AES
RADIUS
TKIP
WPA3
A technician is troubleshooting a Windows 10 PC that has experienced a BSOD. The user recently installed optional Windows updates. Which of the following is best way to resolve the issue?
Enable System Restore.
Roll back the device drivers.
Reinstall the OS.
Update the BIOS.
A user clicked a link in an email, and now the cursor is moving around on its own. A technician notices that File Explorer is open and data is being copied from the local drive to an unknown cloud storage location. Which of the following should the technician do first?
Investigate the reported symptoms.
Run anti-malware software.
Educate the user about dangerous links.
Quarantine the workstation.
An administrator needs to back up the following components of a single workstation: The installation of the operating system, Applications, User profiles, System settings. Which of the following backup methods can the administrator use to ensure the workstation is properly backed up?
Differential
Image
Synthetic
Archive
A technician was assigned a help desk ticket and resolved the issue. Which of the following should the technician update to assist other technicians in resolving similar issues?
End user training
Progress notes
Knowledge base
Acceptable use policy document
Which of the following would typically require the most computing resources from the host computer?
Chrome OS
Windows
Android
macOS
Linux
A user's Windows computer seems to work well at the beginning of the day. However, its performance degrades throughout the day, and the system freezes when several applications are open. Which of the following should a technician do to resolve the issue? (Choose two.)
Increase the hard drive space.
Reinstall the OS.
Install the latest GPU drivers.
Uninstall unnecessary software.
Increase the RAM.
Which of the following languages is used for scripting the creation of Active Directory accounts?
Bash
Structured Query Language
Hypertext Preprocessor
PowerShell
A customer reports that an Android phone will not allow the use of contactless electronic payment. Which of the following needs to be enabled to resolve the issue?
Wi-Fi
Nearby share
NFC
Bluetooth
A technician is creating a Windows splash screen that details log-in expectations. Which of the following should the technician most likely use?
End user license agreement
Non-disclosure agreement
Regulatory compliance
Acceptable use policy
A user is troubleshooting an issue with a mobile phone that will no longer connect to a smart watch. The user has tried the following: reinstalling the smart watch application, enabling synchronization, and rebooting the phone. Which of the following should the user do next?
Verify Bluetooth settings on the mobile phone.
Connect the smart watch to Wi-Fi.
Enable NFC on the smart watch.
Turn on the mobile hotspot on the phone.
A user receives an email from what appears to be a trusted, known insider who is requesting confidential banking information. After further inspection, the user notices that one character in the email address is incorrect. Which of the following is being attempted?
Evil twin
Insider threat
Zero-day attack
Impersonation
A management team at a small office wants to block access to inappropriate websites and create a log of these access attempts. Which of the following is a way to meet these requirements?
Content filter
Screened subnet
Port forwarding
Access control list
A network administrator is setting up the security for a SOHO wireless network. Which of the following options should the administrator enable to secure the network?
NAT
WPA3
802.1X
Static IP
Which of the following environmental factors are most important to consider when planning the configuration of a data center? (Choose two.)
Noise levels
Location of the servers
Humidity levels
Temperature levels
Lighting levels
A user's company phone has several pending software updates. A technician completes the following steps: - Rebooted the phone - Connected to Wi-Fi - Disabled metered data Which of the following should the technician do next?
Restore the factory settings.
Clean the browser history.
Uninstall and reinstall the applications.
Clear the cache.
A technician would like to repurpose hard drives that contain PII. Which of the following would be the best solution to securely remove the data?
Drilling
Degaussing
Low-level formatting
Incinerating
Which of the following documents in criminal proceedings must be updated every time a piece of evidence is touched or transferred in order for the evidence to be considered valid?
Licensing agreement
Regulatory compliance
Incident documentation
Chain of custody
An organization is updating the monitors on kiosk machines. While performing the upgrade, the organization would like to remove physical input devices. Which of the following utilities in the Control Panel can be used to turn on the on-screen keyboard to replace the physical input devices?
Devices and Printers
Ease of Access
Programs and Features
Device Manager
A large organization is researching proprietary software with vendor support for a multiuser environment. Which of the following EULA types should be selected?
Corporate
Perpetual
Open-source
Personal
A hotel's Wi-Fi was used to steal information on a corporate laptop. A technician notes the following security log: SRC: 192.168.1.1/secrets.zip Protocol SMB >> DST: 192.168.1.50/capture. The technician analyses the following Windows firewall information: Which of the following protocols most likely allowed the data theft to occur?
1
53
110
445
A user in a corporate office reports the inability to connect to any network drives. No other users have reported this issue. Which of the following is the most likely reason the user is having this issue?
The user is not connected to the correct VPN site.
The file server is offline.
A low battery is preventing the connection.
The files on the server are encrypted.
A technician needs to configure a computer for a user to work from home so the user can still securely access the user's shared files and corporate email. Which of the following tools would best accomplish this task?
MSRA
FTP
RMM
VPN
A technician received a notification about encrypted production data files and thinks active ransomware is on the network. The technician isolated and removed the suspicious system from the network. Which of the following steps should the technician take next?
Schedule and perform an antivirus scan and system update.
Educate the end user on internet usage.
Perform a system scan to remove the malware.
Create a system restore point.
A technician wants to improve password security after several users admitted to using very simple passwords. Which of the following is the best way to resolve this issue?
Requiring four character types
Decreasing the password expiration times
Enabling an automatic lock timer
Adding two characters to the minimum password length
A technician is working at a client office site and the technician’s family member repeatedly calls and texts about a non-emergency situation. Which of the following should the technician do?
Step aside and answer.
Put the phone on silent.
Text a reply.
Ignore the phone and continue working.
A technician needs to ensure that USB devices are not suspended by the operating system. Which of the following Control Panel utilities should the technician use to configure the setting?
System
Power Options
Recovery
Ease of Access
A technician is an administrator on a messaging application for a private work group of mixed departments. One of the technician’s colleagues discloses to the group that their employer recently suffered a major security breach and shared details about the breach to the group. Which of the following should the technician do first?
Ignore the messages as all of the group members work for the same employer.
Remove the colleague from the group and ask members to delete the messages.
Message the colleague privately and ask the colleague to delete the messages immediately.
Contact the supervisor and report the colleague with screenshots of the messages.
An enterprise user cannot authenticate to the office Wi-Fi. Which of the following steps should most likely be taken to resolve the issue?
Reinstall the OS.
Check the machine’s certificates.
Resync the Group Policy.
Power cycle the switch.
A user reported that Windows has crashed several times during the day. A technician needs to check error messages to determine whether the issue pertains to the hardware or an application. Which of the following tools the technician use?
Event Viewer
Resource Monitor
Performance Monitor
Device Manager
While browsing the Internet, a customer sees a window stating antivirus protection is no longer functioning. Which of the following steps should a technician take next? (Choose two.)
Update the endpoint protection software.
Delete the browser cookies.
Isolate the computer from the network.
Use System Restore to undo changes.
Enable the firewall service.
During a routine check, a systems administrator discovers that a user’s PC is running slowly and CPU utilization is at 100%. Further investigation shows a large amount of resource usage. Which of the following is the most likely cause of the high resource usage?
Firewall activities
Botnet attack
DDoS attack
Keylogger attack
A technician needs to recommend a way to keep company devices for field and home-based staff up to date. The users live in various places across the country and the company has several national offices that staff can go to for technical support. Which of the following methods is most appropriate for the users?
Make office attendance mandatory for one day per week so that updates can be installed.
Ask users to ensure that they run updates on devices and reboot computers on a regular basis.
Push updates out via VPN on a weekly basis in a staggered manner so that the network is not affected.
Configure cloud-based endpoint management software to automatically manage computer updates.
A user's Windows desktop has low disk space. A technician thinks some upgrade files were never removed. Which of the following tools should the technician use to correct the issue?
devmgmt.msc
cleanmgr.exe
dfrgui.exe
diskmgmt.msc
A user is unable to access the internet but can still print to network printers. Other users are not experiencing this issue. Which of the following steps should the technician take first to diagnose the issue?
Validate physical connectivity.
Reboot the router.
Disable IPv6.
Check the DNS settings.
A user's computer is running slower than usual and takes a long time to start up. Which of the following tools should the technician use first to investigate the issue?
Action Center
Task Manager
Resource Monitor
Security Configuration Wizard
Event Viewer
An organization's critical database files were attacked with ransomware. The company refuses to pay the ransom for a decryption key. All traces of the infection have been removed from the underlying servers. Which of the following should the company do next?
Scan all of the infected files with up-to-date, anti-malware cleaning software.
Fully patch the server operating systems hosting the fileshares.
Change the files to be read-only.
Restore critical data from backup.
A technician wants to securely dispose of storage drives. Which of the following is the best way to eliminate data on SSDs?
Degaussing
Shredding
Erasing
Drilling
A user submits a request to have a graphics application installed on a desktop. When the technician attempts to install the application, the installation fails and the error message "Not compatible with OS" is displayed. Which of the following is the most likely reason for this error message?
The graphics card driver needs to be updated.
The application installer is 64-bit.
The installation requires administrative rights.
The disk space is inadequate.
A technician is helping a customer connect to a shared drive. The technician notices some unused drives that have already been mapped and wants to disconnect those drives first. Which of the following commands should the technician use?
format
netstat
diskpart
net use
rmdir
Which of the following language types enables the automation of tasks?
Compiled
Scripting
Web
Database
A company wants to take advantage of modern technology and transition away from face-to-face meetings. Which of the following types of software would benefit the company the most? (Choose two.)
Videoconferencing
Screen-sharing
Remote access
File transfer
Financial
A user authenticates to Windows with a complex password. The user frequently makes errors when entering the password and gets locked out. Which of the following can ensure security while reducing user error? (Choose two.)
Personal identification number
Single sign-on
Fingerprint
Hardware token
Facial recognition
A workstation does not recognize a printer. However, the previous day, the printer successfully received a job from the workstation. Which of the following tools should a technician use to see what happened before the failure?
Performance Monitor
Devices and Printers
Task Scheduler
Event Viewer
What is the primary benefit of encrypting data?
To increase the speed of data transfer
To make data easier to access
To protect confidentiality and prevent unauthorized access
To reduce the amount of storage space needed
What role does encryption play in securing network communications?
Encryption increases the speed of data transmission over the network.
Encryption scrambles data to prevent unauthorized access during transmission.
Encryption is used to monitor network traffic for malicious activities.
Encryption serves as the primary method for routing data packets.
The human resources organization want to ensure that stored employee data is encrypted. Which security mechanism would they use?
Hashing
Encryption in transit
Encryption at rest
A technician is assigned to harden a laptop for a medical practice. Which of the following should be used to protect PII in the event of hardware theft?
Hard drive encription
Disable bluetooth
password expiration
Host based firewall
Many of your company's employees bring their personal mobile devices to work and connect to the corporate network. Your supervisor has asked you to research the security problem that this practice presents and to make recommendations for establishing a corporate policy. Which of the following should you recommend implementing? Each correct answer represents a complete solution. Choose 3.
Specify approved devices and operating systems.
Use data and device encryption.
Allow jailbroken devices.
Require passwords and lock screens.
