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WorksheetsMarketing Ch. 12 Quiz
Total questions: 10
Worksheet time: 6mins
Salespeople are connected while away from an office through mobile devices or laptops programmed to interface with the company's computer systems using a(n)
Prospecting System
CRM System
Canvassing System
Feature-Benefit System
A written report that documents a sales representative's visit with a customer.
Marketing
Sales Quota
Call Report
Company Policy
A sales quota is a dollar or unit sales goal for a certain period of time.
True
False
Hard-Sell Tactics is an ethical way to sell?
True
False
A sales order or purchase order is a legal agreement?
True
False
In which step of the sales process would a customer decide to make a purchase
Closing
Objection
Prospecting
Approach
Which of these best helps a company's CRM system with reaching more customers?
Computer Software
Mobile Devices
Word of mouth
The purpose of selling is?
To make a profit
Help customers make a satisfying decision
Help customers make a bad decision
Cut costs
A phone solicitation to make a sale
Telemarketing
commission
CRM
Market
Ronnie, a medical sales rep, made an unannounced visit to a doctor's office. He's said to have made a
quota
cold-call
CRM
endless chain
