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WorksheetsEffective Supervisory Practices p30-31
Total questions: 17
Worksheet time: 9mins
Consider how you might approach the following ethical situation in the Education department: Should you bypass standard admission processes for the child of a major donor seeking placement in an over-enrolled program?
Yes, bypass the standard admission processes.
No, adhere to the standard admission processes.
Evaluate on a case-by-case basis.
Seek guidance from the admissions committee.
Consider how you might approach the following ethical situation in the Finance department: Should you modify the submitted timesheet of a colleague who mismarked a city holiday?
Yes, modify the timesheet to correct the error.
No, do not modify the timesheet and report the issue.
Consult with HR before making any changes.
Ignore the error as it is not your responsibility.
Consider how you might approach the following ethical situation in the Fire department: Should the neighborhood association that always retweets the chief’s messages receive first dibs on the city’s carbon monoxide detector giveaway program?
Yes, because they support the chief's messages.
No, because all neighborhoods should have equal access.
Yes, because it encourages community engagement.
No, because it is unethical to show favoritism.
Consider how you might approach the following ethical situation in the Human Resources department: Should you share the name of an internal applicant for a job announcement with a colleague outside your department?
Yes, always share the name.
No, never share the name.
Only share if you have permission.
Share only if it benefits the company.
Consider how you might approach the following ethical situation in the Information Technology department: Should you access a colleague’s email who is out on medical leave to check for any urgent messages?
Yes, if you have permission from your supervisor.
No, it is a violation of privacy.
Yes, if it is an emergency and you have exhausted other options.
No, you should never access someone else's email.
Consider how you might approach the following ethical situation in the Inspections department: Should you accept a free lunch from a restaurant you have inspected?
Yes, it's a nice gesture.
No, it could be seen as a conflict of interest.
Only if the restaurant insists.
Only if your supervisor approves.
Consider how you might approach the following ethical situation in the Parks and Recreation department: Should you give your relative privileges to sign up for a popular class before it sells out?
Yes, because family comes first.
No, because it is unethical to give privileges based on personal relationships.
Yes, if it doesn't harm anyone else.
No, because it violates department policy.
Consider how you might approach the following ethical situation in the Planning department: Should you prioritize reviewing the rezoning application of a developer who voluntarily contributes to the city’s historic preservation fund?
Yes, prioritize the developer's application.
No, treat all applications equally regardless of contributions.
Only if the contribution significantly benefits the city.
Prioritize only if instructed by higher authorities.
Consider how you might approach the following ethical situation in the Police/Sheriff department: Should you waive the speeding ticket of the mayor’s child?
Yes, because of their status.
No, because everyone should be treated equally.
Yes, if they promise not to do it again.
No, unless there is a valid emergency.
Consider how you might approach the following ethical situation in the Procurement department: Should you accept the late bid of a vendor you know the department trusts to do quality work?
Yes, accept the late bid because the vendor is trusted.
No, do not accept the late bid as it is against policy.
Accept the late bid only if there are no other bids.
Reject the late bid and inform the vendor about the policy.
Consider how you might approach the following ethical situation in the Public Works department: Should you clear your elderly neighbor’s sidewalk of snow with city equipment?
Yes, it's a kind gesture.
No, it's an inappropriate use of city resources.
Only if you have permission from your supervisor.
Only if it's an emergency situation.
Consider how you might approach the following ethical situation in the Transportation department: Should the bus driver wait at the stop for the frequent customer who is running late today?
Yes, the driver should wait for the frequent customer.
No, the driver should not wait and adhere to the schedule.
It depends on the specific circumstances of the day.
The driver should wait only if the customer has informed in advance.
Consider how you might approach the following ethical situation in the Utilities department: Should you remove a water bill late fee for a resident who is unable to pay it?
Yes, remove the late fee.
No, do not remove the late fee.
Consider on a case-by-case basis.
Refer to department policy.
What is an essential part of a supervisor's job according to the text?
Managing team performance
Organizing team events
Handling customer complaints
Scheduling meetings
Which of the following is NOT a way to lead employees toward ethical behavior?
Making ethics a part of daily life in your work unit
Using staff meetings to discuss ethical challenges
Ignoring ethical guidelines
Encouraging employee participation in ethics training
Supervisors need to be familiar with purchasing policies and procedures when dealing with vendors because:
it helps in maintaining compliance and avoiding legal issues.
it allows them to negotiate better prices.
it ensures timely delivery of goods.
it improves vendor relationships.
According to the text, what should not influence your decision about which vendor to hire?
The vendor's assistance in preparing bid specifications
The vendor's past deals
The vendor's product information
The vendor's relationship with you
