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Effective Supervisory Practices p56-67

Total questions: 20

Worksheet time: 15mins

Name
Class
Date
1.

Good supervisors regularly ask the following strategic questions to monitor progress and evaluate effectiveness: Are we on schedule?

a)

Yes

b)

No

c)

Sometimes

d)

Never

2.

Good supervisors regularly ask the following strategic questions to monitor progress and evaluate effectiveness: Is the work being done correctly?

a)

Yes

b)

No

c)

Sometimes

d)

Never

3.

Good supervisors regularly ask the following strategic questions to monitor progress and evaluate effectiveness: Are we achieving expected quality and service levels?

a)

Yes, they are achieving expected levels.

b)

No, they are not achieving expected levels.

c)

They are achieving more than expected levels.

d)

They are achieving less than expected levels.

4.

Good supervisors regularly ask the following strategic questions to monitor progress and evaluate effectiveness: Can we improve on our processes as the work continues?

a)

Yes, they can improve processes.

b)

No, they cannot improve processes.

c)

It depends on the situation.

d)

Only if there is a problem.

5.

Good supervisors regularly ask the following strategic questions to monitor progress and evaluate effectiveness: Could any part of the operation be improved by teaching new skills?

a)

Yes, by teaching new skills.

b)

No, everything is perfect.

c)

Only if there is a budget.

d)

Only if the team agrees.

6.

Good supervisors also ask the following operational questions more frequently to monitor short-term programs and make interim adjustments: Has all work scheduled for today been completed?

a)

Yes, all work has been completed.

b)

No, some work is still pending.

c)

The work is scheduled for tomorrow.

d)

The work was completed yesterday.

7.

Good supervisors also ask the following operational questions more frequently to monitor short-term programs and make interim adjustments: What work must be carried over?

4 lines
8.

Good supervisors also ask the following operational questions more frequently to monitor short-term programs and make interim adjustments: How will this affect tomorrow’s work?

a)

By improving efficiency

b)

By delaying tasks

c)

By increasing workload

d)

By reducing errors

9.

Good supervisors also ask the following operational questions more frequently to monitor short-term programs and make interim adjustments: Why does work have to be carried over? What caused the delay?

a)

To monitor short-term programs and make interim adjustments

b)

To evaluate employee performance

c)

To plan long-term strategies

d)

To increase team motivation

10.

Good supervisors also ask the following operational questions more frequently to monitor short-term programs and make interim adjustments: What changes can we make to avoid future delays?

a)

Good supervisors ask operational questions to monitor short-term programs.

b)

Good supervisors make changes to avoid future delays.

c)

Good supervisors frequently monitor short-term programs.

d)

Good supervisors make interim adjustments to avoid delays.

11.

Will I need to change tomorrow’s work schedule in order to get today’s unfinished work done?

a)

Yes, you will need to change tomorrow's schedule.

b)

No, you can complete today's work without changing tomorrow's schedule.

c)

It depends on the priority of today's unfinished work.

d)

You can decide based on tomorrow's workload.

12.

Good supervisors also ask the following operational questions more frequently to monitor short-term programs and make interim adjustments: Is all equipment operating properly?

a)

Yes

b)

No

c)

Sometimes

d)

Never

13.

Good supervisors also ask the following operational questions more frequently to monitor short-term programs and make interim adjustments: Did all supplies come in as scheduled?

a)

Yes, they did.

b)

No, they didn't.

c)

Some did, some didn't.

d)

Not sure.

14.

Good supervisors also ask the following operational questions more frequently to monitor short-term programs and make interim adjustments: Are there any absences this week that were not in the plan? How will those absences affect the work schedule?

a)

Good supervisors frequently ask operational questions to monitor short-term programs.

b)

Good supervisors never ask about absences in the work schedule.

c)

Good supervisors only focus on long-term programs.

d)

Good supervisors ignore short-term program adjustments.

15.

Good supervisors also ask the following operational questions more frequently to monitor short-term programs and make interim adjustments: Have I done or checked on everything that I committed to do or check on today?

a)

Yes, they should check on everything committed for the day.

b)

No, they should not check on everything committed for the day.

c)

They should only check on critical tasks.

d)

They should delegate all tasks.

16.

Good supervisors also ask the following operational questions more frequently to monitor short-term programs and make interim adjustments: What should I give special attention to tomorrow?

4 lines
17.

Good supervisors also ask the following operational questions more frequently to monitor short-term programs and make interim adjustments: Were there any objectives, tasks, or activities completed earlier than scheduled? What can we learn from these ahead-of-schedule results?

a)

Good supervisors ask operational questions to monitor short-term programs.

b)

Good supervisors never ask operational questions.

c)

Good supervisors only focus on long-term programs.

d)

Good supervisors ignore ahead-of-schedule results.

18.

What should you do if you discover that work has fallen behind schedule or an unintended consequence has developed?

a)

Notify the project manager immediately.

b)

Ignore the issue and continue working.

c)

Wait until the next team meeting to discuss.

d)

Try to fix it yourself without telling anyone.

19.

Expecting the unexpected in project management is important because:

a)

it helps in better risk management.

b)

it increases project costs.

c)

it reduces the need for communication.

d)

it guarantees project success.

20.

How can you prepare your team for emergencies according to the text?

a)

By conducting regular emergency drills

b)

By ignoring potential risks

c)

By waiting for emergencies to happen

d)

By not having a plan