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WorksheetsEffective Supervisory Practices p148-149
Total questions: 10
Worksheet time: 5mins
What is recommended if you expect an employee to become upset and unable to finish their shift?
Allow them to take a break
Ask them to leave immediately
Ignore their behavior
Assign them more tasks
How should a supervisor handle a situation where an employee calls in sick following a difficult performance discussion?
By ignoring the situation and focusing on other tasks
By expressing concern and offering support to the employee
By reprimanding the employee for not being professional
By immediately scheduling another performance discussion
Coaches and facilitators can play a role in managing employee performance by:
Providing feedback and guidance
Setting performance goals
Conducting performance reviews
All of the above
Effective supervision is important in managing employee performance because it:
ensures tasks are completed on time
improves communication and feedback
increases employee motivation
all of the above
The role of a supervisor in modeling accountability is to:
Provide guidance and support to team members
Monitor and evaluate team performance
Ensure compliance with policies and procedures
All of the above
Which of the following is a responsibility of a supervisor according to the checklist?
Avoiding feedback
Modeling accountability
Ignoring performance issues
Delegating all tasks
Why is it important for supervisors to clarify expectations with employees?
To ensure employees understand their roles and responsibilities
To create confusion among team members
To increase the workload of employees
To avoid communication
Supervisors should ______ to avoid surprises in performance evaluations.
communicate regularly with employees
ignore employee feedback
focus only on results
delay feedback until evaluation
Which of the following actions should a supervisor take before implementing disciplinary action?
Ignore the issue
Coordinate with HR
Make a unilateral decision
Postpone indefinitely
How can performance improvement plans be used according to the checklist?
To identify areas of improvement and set goals
To terminate employees immediately
To increase company profits
To reduce working hours
