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Business Letter

Total questions: 24

Worksheet time: 40mins

Name
Class
Date
1.

When might you write a business letter?

a)

When you're trying to catch up with an old friend

b)

When you're applying for a job

c)

When you're letting your parents know how your vacation is going

d)

When you're sending holiday greetings to friends and relatives

2.

Place the following parts in order from top to bottom. A) Salutation B)Heading C)Inside Address

a)

B,C,A

b)

C,B,A

c)

A,B,C

d)

C,A,B

3.

Which of the following is included in the inside address?

a)

The name, title, and business address of the person you're sending the letter to

b)

Your address and date

c)

Your signature

d)

A greeting for the person to whom the letter is addressed

e)

A salutation

4.

Which of the following is included in a heading?

a)

The address of the person you're sending the letter to

b)

Your address and date

c)

Your signature

d)

A greeting for the person to whom the letter is addressed

5.

Which of the following is a salutation you might find in a business letter?

a)

Dear Fred,

b)

To my good friend Fred,

c)

Dear Mr. Finkelstein:

d)

Hey there, Fred!

6.

What is the best synonym for "salutation"?

a)

greeting

b)

autograph

c)

complaint

d)

goodbye forever

7.

What might the body of a business letter contain?

a)

information about your personal life

b)

photos of yourself and your friends

c)

a quick update on how you're doing in school

d)

a complaint about a restaurant you recently visited

8.

Which word best describes how the body of a business letter should sound?

a)

boring

b)

humorous

c)

polite

d)

critical

9.

What is an example of a formal closing for a business letter?

a)

Love,

b)

See you later,

c)

Sincerely,

d)

Till then my love,

10.

Where does your signature go on a business letter?

a)

between the heading and the inside address

b)

between the closing and your printed name

c)

between the body of the letter and the closing

d)

between the salutation and the body of the letter

11.

What mark of punctuation follows the salutation on a business letter?

a)

colon

b)

comma

c)

semi-colon

d)

quotation marks

e)

question mark

12.

Do you need to include the person's first name in the salutation?

a)

Yes

b)

No

13.

What part of a business letter comes immediately after the body?

a)

closing

b)

inside address

c)

salutation

d)

date

e)

complaint

14.

What is an example of the Salutation on a business letter?

a)

Sincerely,

b)

Dear Mrs. Dottie Carlisle:

c)

Dear Mrs. Carlisle:

d)

Best wishes,

e)

Dear Mrs. Carlisle,

15.

Why do we leave a larger space between Sincerely and the writer's printed name?

a)

So they have room for their signature

b)

So it will make the letter look neater

c)

So there is room for an image

d)

No reason

16.

What is the purpose of the salutation in a business letter?

a)

it is the closing

b)

it is the greeting

c)

it is the body

d)

it is the return address

17.

The date line in letters and memos should be written in this format:

a)

March 12,

b)

3/12/18

c)

March 12, 2018

d)

Monday, 3/12/18

18.

Which of the following is the best closing for a business letter?

a)

Always,

b)

Yours Very Truly,

c)

Sincerely,

d)

Humbly Yours,

19.

Which of the following is the best salutation for a business letter?

a)

Dear Mary,

b)

Dear Mrs. Monroe:

c)

Sincerely,

d)

Dear Mrs. Perkins,

e)

Love you forever,

20.

The overall tone of business letter should be _________________.

a)

Powerful

b)

Polite

c)

Informal

d)

Humorous

21.

When writing an envelope's INSIDE ADDRESS, use these rules/order:

a)

Title, Place of Business, Name, City, Province, Postal Code, All capitals

b)

Name, Title, Place of Business, Street Address, City, Province, Postal Code, First letter of important words are capitalized

c)

Name, Title, Place of Business, Street Address, City, Province, Postal Code, All capitals

d)

Street Address, City, Province, Postal Code, All capitals

22.

Who do you address the letter to if you do not know the name of a specific person?

a)

Dear Company:

b)

To Whomever:

c)

Dear Mister:

d)

To Whom it May Concern:

23.

The proper way to format a date in a letter is:

a)

9/30/18

b)

30 September 2018

c)

September 30, 2018

d)

Sept. 30, '18

24.

The correct punctuation to use after a salutation is

a)

A comma only

b)

A colon only

c)

A comma or colon

d)

A colon or exclamation mark