Worksheets11.5- Quality Improvement
Total questions: 24
Worksheet time: 12mins
Which of the following is a method used to identify potential failures in a process and their effects?
Quality Circles
Pareto Analysis
Failure Mode and Effect Analysis (FMEA)
Cause and Effect Diagrams
In ________, a group of workers meet regularly to discuss and solve problems related to work quality.
Failure Mode and Effect Analysis (FMEA)
Quality Circles
Pareto Analysis
Cause and Effect Diagrams
Which quality improvement model involves a cyclic process.
DMAIC cycle
PDSA cycle
Six Sigma
Lean Manufacturing
Fill in the blank: The PDSA cycle stands for Plan, Do, Study, and ____.
A) Act
B) Analyze
C) Assess
D) Apply
What does the 'Failure' in Failure Mode and Effect Analysis (FMEA) refer to?
A) Types, ways, possibilities
B) What could or has gone wrong
C) Negative effect on process
D) Assess risk and reduce it.
In Failure Mode and Effect Analysis (FMEA), 'Mode' refers to ______.
The way a product has or could fail
Types, ways, possibilities failures can occur
Negative effect on process
Assess risk and reduce it.
What does FMEA stand for?
Failure Mode and Effect Analysis
Failure Management and Evaluation Analysis
Fault Mode and Error Analysis
Fault Management and Evaluation Analysis
FMEA is used to identify potential _______ modes and their causes.
success
failure
error
efficiency
Which of the following is an advantage of FMEA?
A) Evaluation is often subjective
B) Can be used for existing and new products
C) Time consuming
D) Solutions can be so large and complex they become impossible to manage.
FMEA is a good communication tool because it ______.
is time consuming
clarifies the magnitude of risks and actions
can vary between teams
is often subjective
What are quality circles?
Large groups of managers
Small groups of workers of different levels
Teams of engineers only
Groups of assembly line workers only.
Quality circles are voluntary, and they include managers, assembly line workers, and ______.
Accountants
Engineers
Salespeople
Designers
Which of the following is an advantage of quality circles?
Inadequate training
Inclusivity
Lack of management interest
Unsure of purpose
Quality circles can lead to a boost in employee morale. True or False?
A) True
B) False
Fill in the blank: One disadvantage of quality circles is that they are not really _______ to make decisions.
A) trained
B) empowered
C) interested
D) sure
What is Pareto analysis?
A decision-making tool
A mathematical formula
A type of graph
A statistical test
The 80/20 rule, also known as the Pareto principle, states that for many events, roughly 80% of the effects come from ___% of the causes.
10
20
30
40
What does a Pareto analysis chart show?
The frequency of defects and cumulative percentage
The cost of production
The time taken for manufacturing
The number of employees.
In a Pareto analysis chart, the 80% line is used to identify the top 20% of defects that need ______.
to be ignored
less attnetion
attention
to be explained
Which of the following is an advantage of Pareto analysis?
May need more than one chart
Clearly shows the significant and insignificant variables
Only shows qualitative data
Does not identify what is causing the problem.
Pareto analysis allows determination of which problem to address first. However, it only shows _______ data.
quantitative
qualitative
statistical
numerical
What is another name for a cause and effect diagram?
Pareto Chart
Ishikawa Diagram
Gantt Chart
Flowchart
A cause and effect diagram is also known as a _______ diagram.
Pareto
Ishikawa
Gantt
Flowchart
Which of the following is an advantage of cause and effect diagrams?
A) Tend to be too simplistic for real-world problems
B) Allows causes of faults to be identified in a systematic and logical way
C) Not everyone feels comfortable with the diagram format
D) The data may lead to inappropriate improvement strategies being implemented.
