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Nonverbal and Verbal Communication

Total questions: 25

Worksheet time: 25mins

Name
Class
Date
1.

Presenting a speech so it sounds spontaneous no matter how many times it has been rehearsed

a)

eye contact

b)

gestures

c)

conversational quality

d)

pitch

2.

Communication achieved using facial expressions,eye contact, movements, and gestures

a)

body language

b)

eye contact

c)

tone

d)

rate

3.

Changes in a speaker's rate, pitch, and volume that give the voice variety and expressiveness

a)

gestures

b)

vocal variety

c)

facial expressions

d)

body language

4.

Match the following

a)

  •    a comfort zone each person maintains around himself or herself wherein intrusions would be unwelcome

  • 1.

    Personal space

    b)

  •   the use of hands, limbs, or the body to send a message

  • 2.

    Gesture

    c)

  • the pitch and timbre (distinctive tone) of a person's voice

  • 3.

    Tone of voice

    d)

  • the way one uses his or her body to send messages

  • 4.

    Body language

    e)

  • facial expressions and body language used to convey messages not spoken

  • 5.

    Nonverbal message

    5.

    As per Professor Albert Mehrabian how much % of communication is Non Verbal ?

    a)

    97%

    b)

    95%

    c)

    93%

    d)

    90%

    6.

     As per Professor Albert Mehrabian how much % of communication is Non Verbal  ?

    a)

    97%

    b)

    95%

    c)

    93%

    d)

    90%

    7.

    All of the following are characteristics of nonverbal communication EXCEPT

    a)

    nonverbal communication is present in most interpersonal conversations

    b)

    nonverbal communication usually conveys more information than verbal communication

    c)

    nonverbal communication is the secondary means of communication emotion

    d)

    nonverbal communication is a meta-communicative

    8.

    Act of moving one's body parts, usually arms, hands, legs, as a means of expression

    a)

    gestures

    b)

    facial expressions

    c)

    vocal distractions

    d)

    fluency

    9.

    Communicating ideas and emotions non verbally by changing one's face.

    a)

    vocal variety

    b)

    gestures

    c)

    facial expressions

    d)

    eye contact

    10.

    Is the study of how humans use space when we're communicating

    a)

    posture

    b)

    proxemics

    c)

    fluency

    d)

    gestures

    11.

    The expression in one's voice generated by altering pitch (highness and lowness).

    a)

    rate

    b)

    volume

    c)

    posture

    d)

    tone

    12.

    Moving with ease; polished.  speaker rarely stumbles through a presentation

    a)

    posture

    b)

    vocal distractions

    c)

    rate

    d)

    fluency

    13.

    Most often refers to the pitch and tone patterns in a person's speech: where the voice rises and falls

    a)

    articulation

    b)

    pronunciation

    c)

    inflection

    d)

    volume

    14.

    A beat or two of silence between words, sentences or ideas in a speech

    a)

    rate

    b)

    articulation

    c)

    pause

    d)

    tone

    15.

    The proper use of nonverbal communication can make you an effective speaker.

    a)

    False

    b)

    True

    16.

    Your manner of communication defines what kind of speaker you are.

    a)

    True

    b)

    False

    17.

    The effective use of nonverbal communication makes you a credible speaker.

    a)

    False

    b)

    True

    18.

    The use of blank words like “ah”, “uhm” may lead to communication breakdown.

    a)

    True

    b)

    False

    19.

    The functions of nonverbal language are...

    a)

    to agree with or contradict verbal messages

    b)

    to replace verbal messages

    c)

    to emphasize verbal messages

    d)

    all of the above

    20.

    What is non-verbal communication

    a)

    communicating with someone by using gestures

    b)

    Getting messages across with facial expressions

    c)

    Using your body language to convey something to someone else

    d)

    All of the above

    21.

    Facial expressions, posture and eye contact are all skills in ....?

    a)

    verbal communication

    b)

    anti-verbal communication

    c)

    post-verbal communication

    d)

    non-verbal communication

    22.

    When you speak, your listener gets messages from...

    a)

    What you say and your vocabulary

    b)

    How you look and your words

    c)

    What you say, how you act, and your accent

    d)

    What you say, how you act, and how you look

    23.

    Which of the following is an example of nonverbal communication?

    a)

    A) Writing a letter

    b)

    B) Speaking on the phone

    c)

    C) Nodding in agreement

    d)

    D) Sending an email

    24.

    In a conversation, maintaining eye contact is a form of:

    a)

    A) Verbal communication

    b)

    B) Nonverbal communication

    c)

    C) Written communication

    d)

    D) Digital communication

    25.

    What is the primary difference between verbal and nonverbal communication?

    a)

    A) Verbal communication uses words, while nonverbal communication does not

    b)

    B) Nonverbal communication is always intentional, while verbal communication is not

    c)

    C) Verbal communication is more effective than nonverbal communication

    d)

    D) Nonverbal communication is less important than verbal communication