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AffinMe Change Management Tool

Total questions: 9

Worksheet time: 3mins

Name
Class
Date
1.

How many stages/phases in AffinMe Change Management Tool?

a)

7

b)

9

c)

5

d)

6

2.

In which phase is an RFC entitled for CAB extraction?

a)

Planning

b)

Assessment & Validation

c)

Approve

d)

Authorization & Implementation

3.

How can an RFC be associated with an Incident and a Service Request (SR)?

a)

Requests Caused by Change

b)

Associated Problems

c)

Requests that Initiated Change

d)

Add Tasks

4.

Whose approval is required in Assessment & Validation phase when raise RFC for Firewall request?

a)

Infra Lead

b)

TAS Lead

c)

Network Lead

d)

Network and Security Lead

5.

How do we set an RFC as Emergency Change?

a)

Workflow Urgent; Template Emergency

b)

Workflow Emergency; Template Emergency

c)

Workflow Normal; Template Normal

d)

Workflow Standard; Template Normal

6.

(a)   is the most important and crucial deliverable to be attached in AffinMe.

7.

When is CAB extraction cut-over?

a)

Thursday - 2:30 PM

b)

Monday - 4:00 PM

c)

Wednesday - 4:00 PM

d)

Tuesday - 10:00 PM

8.

The following points is right about UAT sign-off:

a)

Is a final checkpoint to ensure the application is ready for production

b)

Test cases and script made meets the needs of its users

c)

Is an exit criteria to start UAT

d)

Is 'A Go' or 'No Go' for a release to be deployed

9.

Choose those which are relevant to RAM (Risk Assessment Matrix)

a)

It is a Risk-based checklist

b)

Each question answered will generate a specific weightage and scoring

c)

Sum of all 7 questions scoring will determined Risk category.

d)

Built-in form in AffinMe