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LDPA 6 Final Exam Review

Total questions: 20

Worksheet time: 15mins

Name
Class
Date
1.

The difference between DISC and EI:

a)

DISC helps you apply emotional strategies.

b)

DISC is the only assessment you really need.

c)

DISC is a better assessment.

d)

EI provides insight into how you are applying emotional strategies to manage your behavior.

2.

Generations have a lot in common. Most want to:

a)

Feel respected.

b)

Be listened to.

c)

Understand the big picture.

d)

All of the above.

3.

In presenting your business case to senior leaders it is important to:

a)

Include facts that support rewards and consequences.

b)

Understand what is most important to them and address their concerns.

c)

Connect with an emotional story.

d)

All of the above.

4.

Employment lawsuits are always analyzed considering what critical aspect?

a)

Defendant’s intentions.

b)

Plaintiff’s subjective perceptions.

c)

Essential job functions.

d)

Punitive damages.

5.

If you see an image on the internet and want to use it, you need to check for which permissions the owner may have given.

a)

The right to use it for commercial vs. non-commercial purposes.

b)

The requirement that you authorize others to use the work to the same extent you were given permission.

c)

The requirement that you give proper attribution

d)

The right to use it but not make any changes of color or dimension.

e)

All of the above.

6.

What is the appropriate ratio of a manager’s asking questions to giving direction?

a)

20% to 80%

b)

50% to 50%

c)

80% to 20%

d)

25% to 75%

7.

How can you effectively create an engaging visual for a presentation?

a)

Craft your presentation by transcribing it verbatim onto your slides.

b)

Fill each slide with text and images to maximize information provided, leaving no white space.

c)

Ensure a minimum of a paragraph of written content per slide.

d)

Utilize a balanced combination of visuals, such as images or graphs, accompanied by concise yet impactful text to effectively convey your message.

8.

Which is NOT true about the four default styles of conflict resolution?

a)

The compromiser focuses on fairness of the process of decision-making.

b)

The dominator appreciates a compromiser’s willingness to come off their position.

c)

The suppressor is focused solely on other priorities.

d)

The denier thinks they are at least not making things worse by their silence.

9.

What should a manager remember MOST about the seven leadership styles?

a)

It is always appropriate to take whatever time is necessary to ask all employees their opinions.

b)

When you find a leadership style that suits your personal preference and is working for your current team, stick with that style.

c)

Leadership styles are like tools in a toolbox; there is a time and place for the use of every one of them.

d)

There are some leadership styles that must never be used because they undermine trust too severely.

10.

In terms of visual presentation design, how can you effectively determine the appropriate number of colors to use?

a)

Incorporate as many colors as possible for a vibrant and diverse visual appeal.

b)

Limit the color palette to two or three well-coordinated colors to maintain visual coherence.

c)

Select colors randomly, allowing creativity to guide your choices without a specific limit.

d)

Embrace a minimum of 6-7 colors throughout the presentation to enhance visual richness.

11.

Which of the following statements is TRUE about the primary need of a recipient of a workplace communication?

a)

Peers want help.

b)

Employees want clarity of expectation.

c)

Supervisors want to be kept informed.

d)

All of the above statements are true.

12.

What questions are great to know about your teammates?

a)

Preferred learning style.

b)

Preferred recognition style.

c)

Level of detail desired in workplace communications.

d)

How others can make their job easier.

e)

All of the above.

13.

Which of the following are common “fragile items” that coworkers are worried will be impacted by a change initiative?

a)

Job title.

b)

Commute.

c)

Team leader.

d)

Succession planning.

e)

All of the above.

14.

What gets in the way of communication?

a)

Emotion, beliefs, feelings, perceptions.

b)

We are not listening.

c)

We are doing all the talking.

d)

All of the above.

15.

Communication includes Words, Body Language and Tone. Which contributes the most?

a)

Words.

b)

Body Language.

c)

Tone.

d)

They are all equal.

16.

The generation with the greatest representation in the workplace?

a)

Generation Z

b)

Millennials

c)

Generation X

d)

Baby Boomers

17.

What protected classes require an employer to provide reasonable accommodation?

a)

Age and religion

b)

Religion and national origin

c)

Religion and disability

d)

National origin and age

18.

What is the simplest way to understand leadership?

a)

Position one holds over others

b)

Influence

c)

Likeability

d)

Authority

19.

Authenticity is important in mindful leadership because it:

a)

builds trust and credibility

b)

increases productivity

c)

enhances technical skills

d)

improves financial performance

20.

In “Productivity in the Workplace,” energy can fluctuate throughout the day and can be based on various factors such as diet, stress, body chemistry, and __________.

a)

Office temperature

b)

Hydration

c)

Sleep

d)

Personality