WorksheetsOCM - Unit 5 & 6
Total questions: 21
Worksheet time: 15mins
Which of the following best defines a crisis?
A minor inconvenience that can be ignored
A critical situation requiring immediate action
A planned event with predictable outcomes
A short-term challenge that resolves on its own
Which of the following is the first stage in the lifespan of a crisis?
Emergency Response Phase
Resolution and Long-Term Adaptation Phase
Pre-Event Phase
Impact Phase
True or False: Crisis reactions are the same for everyone.
(a)
True or False: The recovery phase happens immediately after the impact phase and focuses on rescue efforts.
(a)
What is the main goal during the Resolution Phase of a crisis?
Minimize the initial impact
Ensure future preparedness and learning
Provide immediate emergency response
Avoid stakeholder communication
A city experiences a strong earthquake but has strong building codes and emergency drills. How would this affect the disaster’s lifespan?
It would prolong the crisis because people feel overconfident
It would have no effect on how long the crisis lasts
It would only affect economic recovery, not disaster response
It would shorten the impact phase and allow for faster recovery
A business has just suffered a massive data breach, leaking sensitive customer information. Which of the following should be their next step in the emergency response phase?
Identify the breach, secure systems, and inform affected customers
Wait until the media finds out before taking action
Fire employees suspected of being responsible without investigation
Ignore the situation and hope it resolves itself
If a zombie apocalypse happened in the Philippines, which of these would be the BEST survival strategy?
Stay in a Jollibee for unlimited Chickenjoy
Challenge the zombies to a karaoke battle
Gather supplies, stay in a safe place, and work with a team
Keep scrolling TikTok for 'zombie hacks'
True or False: Once the crisis is over, the effects disappear immediately.
(a)
True or False: The long-term adaptation phase focuses on improving policies, infrastructure, and preparedness to prevent similar crises in the future.
(a)
How is a catastrophe different from a disaster?
There is no difference between the two
A catastrophe has extreme consequences that overwhelm response capacities
A catastrophe is less severe than a disaster
In an organizational context, a (a) occurs when a company faces an emergency situation that threatens its stability and requires immediate response.
True or False: Effective crisis management involves quick decision-making and adaptive strategies.
(a)
Which of the following is an example of a positive coping mechanism after a crisis?
Seeking support from friends and family
Ignoring emotions
Avoiding any talk about the event
Isolating yourself from others
Imagine you are a business owner, and a flood destroys your office. What should you do first?
Cry and do nothing
Move to another country
Notify your employees and start a recovery plan
Panic and close the business permanently
Which of the following is an example of a catastrophe in an organizational context?
A company’s revenue dropping by 10% in one quarter
A factory explosion causing mass casualties, complete facility destruction, and long-term economic impact
An office losing power for a few hours
A CEO stepping down due to personal reasons
True or False: People can experience trauma even if they were not physically harmed in a disaster.
(a)
What should you do FIRST if an earthquake starts while you’re inside a mall?
Drop, cover, and hold
Run towards the nearest exit
Take a selfie for proof
Call your bestie and gossip
Which of the following is an example of an organizational trauma?
A company’s financial report being delayed
A manager resigning unexpectedly
A new employee training session being postponed
Employees experiencing psychological distress after a workplace shooting
A large retail company suffers a massive cyberattack that leaks customer information, damaging its reputation and financial stability. What type of event is this?
Crisis
Trauma
Disaster
Catastrophe
True or False: A disaster always refers to a natural event like an earthquake or flood.
(a)
