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Secretary Book 1 First Quizz

Total questions: 15

Worksheet time: 12mins

Name
Class
Date
1.

What does an invoice represent in business?

a)

 A contract agreement

b)

A document that shows the amount owed for goods or services

c)

A company's business plan

d)

A payment receipt

2.

Which of the following best describes a briefing?

a)

A long training session

b)

A formal contract between two companies

c)

A short meeting to provide important information

d)

A business trip itinerary

3.
The (a)   is reading an (b)   email from a (c)   .
Choose from the below words
manager
important
client
teacher
boring
sister
dog
friend
4.
The (a)   is using a (b)   to check the company's (c)   .
Choose from the below words
accountant
calculator
expenses
book
chef
product
invoices
5.

The​ (a)   is typing a business ​ (b)   on the computer for her ​ (c)   .

Choose from the below words
secretary
letter
boss
mother
e-mail
father
poem
6.

What is the best way to answer a business phone call professionally?

a)

"Yeah, what do you want?"

b)

"Hello, this is [Your Name] from [Company Name], how can I assist you today?"

c)

"Hold on, let me check."

d)

"Why are you calling me?"

7.

If the person someone is calling for is unavailable, what is the best response?

a)

"Sorry, they’re busy, try later."

b)

"I don’t know where they are."

c)

 "I’m sorry, Mr. Smith is unavailable at the moment. May I take a message?"

d)

"Just email them."

8.

The secretary is organizing the files in the office.

a)

La secretaria está bailando en la oficina.

b)

La secretaria está organizando los archivos en la oficina.

c)

La secretaria está cocinando en la oficina.

d)

 La secretaria está escribiendo un libro en la oficina.

9.

The manager is speaking with an important client.

a)

 El gerente está corriendo con un cliente importante.

b)

El gerente está cantando con un cliente importante.

c)

El gerente está hablando con un cliente importante.

d)

El gerente está durmiendo con un cliente importante.

10.

The assistant is writing an email to the boss.

a)

El asistente está escribiendo un correo electrónico al jefe.

b)

El asistente está viendo televisión con el jefe.

c)

El asistente está comiendo con el jefe.

d)

El asistente está jugando fútbol con el jefe.

11.

The _​ (a)   si talking to the client abouth the ​ (b)   tomorrow.

Choose from the below words
secretary
meeting
person
food
money
tv program
12.

would you like to leave a

(a)  

13.

Choose the correct answer

a)

Will you call the client, please?

b)

Can you write to the client, please?

c)

Can you call the client, please?

d)

Can you call, please?

14.
a)

"I have an appointment with the manager at 2 p.m."

b)

"I have a meeting with the manager at 2 p.m."

c)

"I have an appointment at 2 p.m."

d)

"I have an appointment with the manager "

15.
a)

Good morning, thank you , how may I help you?

b)

Good morning, thank you for calling , how can I help you?"

c)

Good morning, thank you for calling , may I help you?

d)

Good morning, thank you for calling , how may I help you?