wayground logo

Free Printable Worksheets

Font size

S
M
L
XL
Worksheets

Quality Processes

Total questions: 16

Worksheet time: 10mins

Name
Class
Date
1.

When should you use a Pareto Chart?

a)

When analysing data about the frequency of problems or causes in a process.

b)

Comparing process outputs to determine if two or more processes differ.

c)

When analysing broad causes by looking at their specific components

d)

Determining whether a process meets customer requirements by analysing process output.

2.

When should you use a Histogram?

a)

Comparing process outputs to determine if two or more processes differ.

b)

When you have paired numerical data

c)

When data originate from multiple sources or conditions, such as shifts, days of the week, suppliers, or population groups

d)

Assessing supplier performance by examining the distribution of their process output.

3.

Match the following

a)

1.

Pareto Chart

b)

2.

Histogram

c)

3.

Cause and Effect

d)

4.

Scatter Diagram

e)

5.

Stratification

4.

Where should we use SPC?

a)

Manufacturing

b)

Quality Control

c)

 Product Development

d)

Service Industry

5.

What does SPC stand for?

a)

Statistical Process Control

b)

Stratification Process Control

c)

Specific Person Control

d)

Strong Pest Control

6.
Which of the following best describes quality?
a)
The service provided to a customer before, during and after purchasing.
b)
Products being made to a high standard to meet customer needs.
c)
A high level of productivity.
7.
Who needs to be satisfied with the quality of products?
a)
Rivals
b)
Suppliers
c)
Customers
8.
Which of the following is usually true about poor quality products?
a)
They are in demand
b)
They fail to meet customers expectations
c)
They are expensive
9.

A business checks products after they are made. What is this an example of?

a)

Quality Control

b)

Quality Circles

c)

Quality Assurance

10.

When products are checked at each stage of production, what is this an example of?

a)

Quality Control

b)

Quality Circles

c)

Quality Assurance

11.

When products are checked at the end of the production process this is called

a)

Quality Assurance

b)

Quality Circles

c)

Quality Control

12.

When is Quality Control carried out by a business?

a)

Inspection or checking of product/service is carried out at the end of production

b)

Inspection or checking of product/service is carried out during production

c)

Inspection or checking of product/service is carried out before production

13.

A sheet of plastic is to be cut to a width of 15.5mm. The tolerance is  ±\pm  0.5mm. The minimum permissible limit of this width is...

a)

15mm

b)

15.4mm

c)

15.5mm

d)

16mm

14.

A piece of wood is to be cut to a length of 25.1mm. The tolerance is  ±\pm  0.2mm. The maximum permissible limit of this length is...

a)

24.9mm

b)

25.1mm

c)

25.3mm

d)

25.5mm

15.

A visual check of a finished product is an example of a quality control check.

a)

True

b)

False

16.

Quality control is the same thing as quality assurance.

a)

True

b)

False