A message that could not be delivered

A message that was successfully sent

A message that was read by the recipient

A message that was deleted before being opened

When a phone or video call has poor connection

When two people end a romantic relationship

When a call is unexpectedly disconnected

When a video freezes during a call

A website where users interact and share content

A platform for online shopping

A type of traditional advertising

A service for sending emails

Difficult to use or understand

Easy to use or understand

Requires extensive training

Complicated interface

To install a program on a device

To delete a program from a device

To update the operating system

To back up data on a device

A program used on a computer or mobile device

A type of hardware component

A method of data storage

A network protocol for communication

To use the internet for tasks

To perform tasks in a physical office

To communicate via telephone

To engage in outdoor activities

The ability to enter or use something

A type of computer virus

A method of communication

A form of entertainment

A system of connected computers or devices

A type of software application

A hardware component of a computer

A method of data storage

Working without an internet connection

Using a web browser to access online content

Downloading files for later use

Connecting to a local network

Connected to the internet or another system

Disconnected from all networks

Only connected to local devices

Connected to a power source

A username and secret code to access an account

A public identifier for online profiles

A method to recover lost passwords

A type of encryption for data security

Having the latest information or updates

Being outdated and irrelevant

Lacking current knowledge

Being aware of past events only

A meeting using video over the internet

A type of video game

A conference held in person

A method of sending emails

A phone, tablet, or similar portable gadget

A type of computer that is stationary

A device used for making coffee

A large screen television

To save copies of important data

To delete unnecessary files

To transfer data to another device

To compress files for storage

A call where multiple people talk at the same time

A call between two people

A call that is recorded for later use

A call that only includes audio without video

Making processes automatic

Creating manual processes

Increasing human intervention

Simplifying complex tasks

The process of putting power into a battery

The act of removing power from a battery

The measurement of electrical resistance

The process of converting electrical energy into heat