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REVISION I.

Total questions: 60

Worksheet time: 40mins

Name
Class
Date
1.

Who is responsible for authorizing access to the database, coordinating and monitoring its use

a)

Database programmer

b)

System Analyst

c)

DBA

d)

Specialised user

2.

Who is responsible for determining requirements of end users

a)

DBA

b)

Database Designer

c)

Application Programmer

d)

System Analyst

3.
Which of the following is not a DBMS despite having database capabilities:
a)
Microsoft Excel or similar spreadsheets
b)
Oracle
c)
MySQL
d)
Microsoft Access or similar
4.

CREATE TABLE employee (name VARCHAR, id INTEGER)

What type of statement is this?

a)

DML

b)

DDL

c)

View

d)

Integrity constraint

5.

The SQL used by front-end application programs to request data from the DBMS is called _______

a)

A. DML

b)

B .DDL

c)

C .VDL

d)

D. SDL

6.

Which of the following section does not operate under Front Office?

a)

Reception

b)

Cashiering

c)

Laundry

d)

Concierge

7.

It ensures that everything in the hotel is functioning. It takes care of repairing furniture and fixtures, and painting the required area.

a)

Housekeeping

b)

Front Office

c)

Security

d)

Engineering and Maintenance

8.

A worldwide computerized reservation network, which is used as a single point of access for reserving hotel rooms, airline seats, rental cars, and other travel-related items by travel agents, online reservation sites etc

a)

Direct Reservation

b)

CRS

c)

GDS

d)

Intersell Agency

9.

Which document provides details about a guest's stay, including room rate, charges, and payments?

a)

Folio

b)

Voucher

c)

Itinerary

d)

Invoice

10.

Which of the following procedures is typically performed during the process of night audit reconciliation?

a)

Balancing financial transactions and records

b)

Allocating guest rooms and confirming reservations

c)

Coordinating with housekeeping for room cleanliness

d)

Conducting performance evaluations of front office staff

11.

A software for managing everything in a hotel business. From accounting to front desk, from cleaning services to reservations.

a)

Property Management System

b)

Central Reservations System

c)

Global Distribution System

d)

Internet Distribution System

12.

Amadeus, Galileo, Sabre, and Worldspan are well-known brand example of : ___________________________

a)

Property Management System

b)

Central Reservations System

c)

Global Distribution System

d)

Internet Distribution System

13.

What is the significance of customer relationship management (CRM) in GDS?

a)

To track customer preferences and behaviors

b)

To manage social media interactions

c)

To limit customer access to services

d)

To create travel packages

14.

How does the Central Reservation System (CRS) differ from the GDS?

a)

CRS connects multiple providers

b)

CRS manages direct bookings for a single provider

c)

GDS is used by end customers

d)

GDS is limited to one company

15.
Chains that have several office in geographic area may opt to establish a ............ Office
a)
Reservation
b)
Cluster
c)
GDS
16.

Meaning of OTA?

a)

Online Travel Agency

b)

Offline Travel Agency

c)

Online Tourism Advisory

d)

Offline Tourism Adviser

17.

Debit the receiver and credit the giver is the rule of

a)

Personal a/c

b)

Nominal a/c

c)

Real a/c

d)

All of the above

18.

under Nominal a/c, All incomes and gains are

a)

Debited

b)

Credited

c)

Both

d)

None

19.

Building

a)

Real

b)

Nominal

c)

Personal

20.

The Night Audit module is used to

a)

take a check-out

b)

balance the day's activity and complete the hotel's accounting functions for the day.

c)

take a check-in

d)

create guest accounts

21.
______________________ is the transfer of journalized transactions to their accounts.
a)
Posting
b)
Recording
c)
Updating
d)
Journalizing
22.

This is the system/application used by hotels for reservation, booking, inventory, and others.

a)

POSS

b)

PMC

c)

POS

d)

PMS

23.

A set of independent organizations involved in the process of making a product or service available to the consumer or business user. This statement refers to .................

a)

Distribution Channel

b)

Wholesalers

c)

Retailers

d)

Supply chain partners

24.

POS full form is

a)

Point on Sale

b)

Point of Sale

c)

Point of System

d)

Property Operating Software

25.

Which one is not a POS ?

a)

Restaurant

b)

Purchase

c)

Spa

d)

Bar

26.

A process of verifying the amount of cash in a cash register as of the close of business or shift change is called

a)

cash reconciliation

b)

cash count

c)

cash broker

d)

accounting

27.

Cash registers also called as;

a)

ATM

b)

Monitors

c)

Device

d)

Till

28.

The impact of poor stock control on the effectiveness of the guest service operation?

a)

Unhappy guest

b)

Unprofessional-ism

c)

Effect on loyalty

d)

All of the above

29.

Where does the customer receives the receipt?

a)

Screen

b)

Scanner

c)

Receipt Printer

30.

In a TABLE, a column is known as a...

a)

Record

b)

Field

c)

Row

d)

Data

31.

In a TABLE, a row is known as a...

a)

Information

b)

Column

c)

Data

d)

Record

32.

What does VoIP stand for?

a)

Voice over Internet Protocol

b)

Wireless Network

c)

Wireless Communication

d)

Wireless Network Interface Card

33.

Sales representatives use IS(Information System) to

a)

advertise products

b)

Communicate with customers

c)

analyses sales trends

d)

All of the above

34.

8. Businesses use _____ at all levels of operation to collect, process, and store data.

a)

information professionals

b)

information systems

c)

information technology

35.
in Analysis Phase, the main purpose of the Preliminary Investigation (feasibility study) is .....
a)
to determine the exact nature of the problem or improvement and decide whether it is worth pursuing
b)
to determine the users’ wants, needs, and requirements;
c)
to develop all of the details of the new or modified information system
36.
Install and test new system is done in which phase?
a)
Planning
b)
Analysis
c)
Design
d)
Implementation
37.

What does SDLC stands for?

a)

Software Development Life Cycle

b)

Software Deployment Life Cycle

c)

System Deployment Life Cycle

d)

System Development Life Cycle

38.

2. The Internet began as an experimental network known by which name?

a)

A. ARPANET

b)

B. The Internet2

c)

C. World Wide Web

d)

D. Electronic Mail

39.

8. URL is..........

a)

A. Unique Routing Link

b)

B. Uniform Resource Locator

c)

C. Universal Resource Locator

d)

D. Unix Real Link

40.
What is meant by a Uniform Resource Locator?
a)
A range of software and services that run on the internet rather than on your PC.
b)
A company that provides access to the internet for business and individuals.
c)
Where you pay a web hosting company to host your website on one of their servers.
d)
Its the unique web address for every page on the internet.
41.
Define what is meant by a 'packet'?
a)
A user-friendly name for a particular website
b)
A small block of data that is transmitted from one computer to another.
42.
This language is the standardized system for tagging text files to achieve font, color, graphics, and hyperlink effects on web pages.
a)
CSS
b)
Javascript
c)
HTML 
d)
WAN
43.
ISP
a)
internet service protocol
b)
internet service provider
c)
international service provider
d)
internet success protocol
44.
A__________ is software such as Internet Explorer, Chrome, Safari, Firefox, etc.
that allows user to access and view web pages.
a)
search engine
b)
browser
c)
URL
d)
firewall
45.

I connect networks (like your home network) to other networks (like the internet)...I am a:

a)

Network Interface Card

b)

Wireless Access Point

c)

Router

d)

Switch

46.

Which type of topology is designed with a single backbone cable?

a)

Bus Topology

b)

Ring Topology

c)

Tree Topology

d)

Star Topology

47.

Which type of topology has a unidirectional data flow?

a)

Bus Topology

b)

Ring Topology

c)

Tree Topology

d)

Star Topology

48.

What is the disadvantage of star topology?

a)

Higher cost

b)

Limited scalability

c)

Single point of failure

d)

Dependence on a central hub or switch

49.

Second generation computers used

a)

Vacuum tubes

b)

Microprocessors

c)

Transistors

d)

Integrated circuits

50.

Ada Lovelace is considered the world's first

a)

Computer Programmer

b)

Mathematician

c)

Scientist

d)

Doctor

51.

UNIVAC is

a)

Universal Automatic Computer

b)

Universal Array Computer

c)

Unique Automatic Computer

d)

Unvalued Automatic Computer

52.

Fifth Generation computers include

a)

Integrated Circuits

b)

Artificial Intelligence

c)

Transistors

d)

Vacuum Tubes

53.

Who suggested Binary Data storage (0 and 1) instead of decimal number system?

a)

a. Charles Babbage

b)

b. Howard Aiken

c)

c. Charles Xavier Thomas

d)

d. Augusta Ada Lovelace

54.

GIGO means

a)

Go In Go Out

b)

Garbage In Garbage Out

c)

Get In Get Out

55.

__________ language was used in first generation of computers

a)

COBOL

b)

Machine

c)

RDBMS

56.

What is an example of system software?

a)

Microsoft Word

b)

Google Chrome

c)

Windows OS

d)

Adobe Photoshop

57.

Which of the following is an application software?

a)

Android

b)

Windows OS

c)

Adobe Photoshop

d)

Linux

58.

What type of software is an antivirus program?

a)

Communication Software

b)

Utility Software

c)

System Software

d)

Entertainment Software

59.
Which of the following is the correct order of the four major functions of a computer?
a)
Process --> Output --> Input --> Storage
b)
Input --> Output --> Process --> Storage
c)
Process --> Storage --> Input --> Output
d)
Input --> Process --> Output --> Storage
60.

Skype is a ________.

a)

crowdfunding app

b)

Voice over IP service

c)

Social network

d)

Wi-fi hotspot

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