WorksheetsUnit 2 HR MCQs
Total questions: 41
Worksheet time: 21mins
Which of the following is not functions of HR
Recruitment and training
Grievance procedures
Workforce planning
Design products
Which option below would not be a feature of an induction programme?
Conducting an appraisal meeting
Having a tour of the workplace
Learning about the responsibilities in the job
Meeting subordinates, the line manager and new colleagues
Which of the following is least likely to be classed as a method of on the job training?
Mentoring between an experienced employee and the trainee
Attending specialist conferences
Job rotation within the workplace
Demonstrations to show trainees how to do a particular job
The use of external providers for certain non-core business activities is known as
External recruitment
Offshoring
Outsourcing
Portfolio workers
Which of the following is a benefit of high staff retention?
New people and ideas come into the business
Recruitment and induction costs are reduced
Staffing costs are lowered
There is minimal continuity and stability
The inability of a worker to switch from one job to another due to a lack of expertise or qualifications is known as
Geographical immobility
Labour immobility
Occupational immobility
Structural unemployment
Which of the following does not represent flexible working practices?
Homeworking
Part-time employment
Team working
Teleworking
Which statement applies to flexitime workers?
They are employed in a number of different jobs, carried out simultaneously
They are in part-time employment
They choose to work whenever it suits them, rather than the employer choosing
They must work a minimum number of hours as required by their employer
Which of the following is a demographic trend in the labour market?
More people are taking up part-time jobs
More women are joining the workforce
More people are self-employed
More people are working at the office rather than from home
The practice that involves relocating business activities and processes abroad is known as
Insourcing
Offshoring
Outsourcing
Re-sourcing
The transfer of a firms operations in foreign countries back to its country of origin is called
Offshore outsourcing
Offshoring
Outsourcing
Re-shorinsg
Which of the following is not a feature of flexible working patterns?
A greater number of people working from home
Recruitment of part-time and peripheral staff
Taller hierarchical structures
The use of more mobile workers
Off-the-job training refers to training that is
Carried out for newly appointed staff
Conducted at the place of work
Conducted by specialist trainers not necessarily available at the workplace
Funded by the government or training colleges
Which of the following is not an aim of training and development?
Gain a higher budget allocation for the HRM department
Improve customer service and customer relations
Improve the quality of peoples work
Match the skills of people to the needs of the organization
Induction training is unlikely to cover
Facts and figures of the organization, such as the number of employees
The basic of the job for the new recruit
The history and culture of the organization
Upgrading of ICT skills needed for the job
Which term is used to describe the system of organizing people within a business in terms of their rank?
Chain of command
Decentralization
Hierarchy
Span of control
Which option is an advantage of a wide span of control?
Communication is enhanced as there are more managers
It is more cost effective due to less hierarchical levels
Managers are freed to deal with other tasks
Workers become more motivated as there are promotional prospects
Which of the options below is the most likely benefit of delayering to a business?
Improved motivation
Increased delegation to subordinates
Shorter chains of command
Wider spans of control
Which of the following features applies to organizations with flat structures?
A large number of managers
Good opportunities for promotion of staff
Narrow spans of control
Suitable when employees are multi-skilled
Which of the following factors does not affect the style of management or leadership?
Corporate culture
Personality
Specialisation and division of labour
The nature of the task
Which type of leader consults their staff and makes decisions based on such consultation?
Paternalistic
Situational
Laissez-faire
Democratic
Which of the following statements relates best to an autocratic manager?
Centralized decision-making
Considers the welfare of the workforce before making key decisions
Makes decisions that are believed to be in the best interest of the staff, even if this means being unpopular
Seeks the opinions of workers before making key decisions
What is the term used to describe the execution of tasks that are governed by official administrative and formal rules of an organization?
Accountability
Bureaucracy
Centralization
Delegation
Which term is used to describe organizational decision-making power that is kept in the hands of a few people?
Accountability
Bureaucracy
Centralization
Delegation
Which management or leadership style is most suitable during a hostile takeover?
Autocratic
Democratic
Laissez-faire
Paternalistic
A democratic management style exists when managers
Direct workers
Ignore the views of subordinates
Leave workers to achieve their targets in their own way
Trust their employees
An autocratic leader does not
Delegate much, if any, responsibility to subordinate
Maintain overall authority in decision making
Make all the decisions alone
Work well during a time of emergency or crisis
Decentralization means
Informal communication between staff from various departments
Orders are sent from the Board of Directors as they need to oversee corporate strategy
Passing responsibility and authority away from the Board of Directors to individual departments
Removing decision-making power from managers
Which type of organizational structure is based on personal relationships and social networks?
Centralized
Hierarchical
Informal
Project-based
A key difference between managers and leaders are
Managers have subordinates
Managers conform to the organizational cultures
Managers tend to focus on achieving specific goals
Managers fosters motivation and loyalty from the workforce
Which statement below does not necessarily apply to wages?
It is a type of time based payment system
It is normally paid per time period, such as per hour worked
Overtime is paid at a rate higher than the wage rate for any extra hours worked
Wages do not motivate workers to be extra productive
The payment system that rewards workers for each item that they produce or sell is known as
Commission
Perks
Piece Rate
Time Rate
Which payment system is preferred for situations where quality and output cannot be easily measured
Output based
Performance related pay
Piece rate
Time based
Which statement cannot be applied to Maslow's hierarchy of needs?
Lower level needs do not have to be satisfied in order for people to be motivated
People are not motivated by money alone
People's ultimate goal is self-actualisation
Workers can move down as well as up the hierarchy of needs
Security needs in Maslows hierarchy of needs can be met by offering employees
Employment contracts
Money (salaries and wages)
Piece rate payments
Promotional opportunities
According to Maslow, identification with and acceptance from a particular group can help to meet which level of human needs?
Security
Self esteem
Social
Survival
A highly motivated workforce will not lead to higher levels of
Customer service
Labour productivity
Labour turnover
Product quality
The theorist who suggested that workers are paid for the work that they do rather than for their mental ability was
A Maslow
D H. Pink
E Herzberg
FW. Taylor
Which of the following is not part of F W Taylors motivation theory?
Alienation of the workforce
High degree of specialisation and division of labour
Job satisfaction
Repetitive jobs
Which of the following characteristics cannot be applied to Taylors theory of scientific management?
Piece rate can be used to motivate workers
Workers are motivated by pay
Workers are motivated by the working environment
Workers specialise in order to maximise output
According to Taylor, what is the most effective type of payment system?
Pay based on the qualifications and experience of workers
Piece rate payment systems
Time based payment systems
Wages and salaries
