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Communication and Relational Dynamics (Chapter 9)

Total questions: 12

Worksheet time: 9mins

Name
Class
Date
1.

When managing dialect tensions, how is segmentation used?

a)

used to alternate which problems to communicate about

b)

used to find common ground

c)

used to separate problems in order to address them

d)

used to ignore the issue that keeps getting brought up

2.

When managing dialect tensions, how is alternation used?

a)

used to find common ground

b)

used to bring up the other person's past comments

c)

used to avoid taking responsibility for a problem

d)

used to alternate which problems to address

3.

What are the four types of relational messages called?

a)

Denial, Balance, Immediacy, Respect

b)

Affinity, Immediacy, Respect, Control

c)

Infinity, Immediacy, Respect, Control

d)

Denial, Balance, Immediacy, Alternation

4.

What is metacommunication?

a)

a direct message on Facebook

b)

the things we want to say but don't say

c)

always responding to your friends in a sarcastic manner

d)

the hidden meaning behind what we say

5.

What is the best way to show positivity in a relationship?

a)

mask your true feelings

b)

always offer your opinions

c)

be polite and avoid harsh criticism

d)

avoid offering affirmations

6.

What is the best way to offer emotional support to a friend?

a)

listen to your friend's worries and offer empathy

b)

listen to your friend's worries but criticize them because there are more important things to worry about

c)

listen to your friend's worries and bring up some of the things that you worry about

d)

avoid listening and facilitate an appointment between your friend and your therapist

7.

What is the best way to offer informational support to a friend?

a)

offer advice when you think your friend is scared to ask you

b)

offer information or advice when your friend requests it

c)

advise your friend to research it on their own time

d)

give your friend a hug

8.

What is the best way to offer instrumental support to a friend?

a)

offer your opinion on what your friend should do

b)

gift your friend an instrument to help take their mind off of their problems

c)

offer to help your friend learn how to play an instrument

d)

offer to complete a task or be there for your friend during an uncertain time

9.

The distance transgression can be physical separation or when communicating

a)

TRUE

b)

FALSE

10.

An example of the lack of commitment transgression is avoiding responsibility

a)

TRUE

b)

FALSE

11.

How can you attempt to repair a relationship?

a)

express regret

b)

accept responsibility

c)

offer to make it right

d)

ask for forgiveness

12.

What are the three responses to transgressions?

a)

accept, reject, or discuss

b)

avoid, reject, or discuss

c)

accept or reject

d)

accept, reject, or innovate