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Eng3-8 Orders

Total questions: 18

Worksheet time: 9mins

Name
Class
Date
1.

To ask for information means….

a)

To enquire

b)

To guarantee

c)

To deliver

2.

To deal with ( e.g., an order )means……

a)

To qoute

b)

To process

c)

To deliver

3.

To say the cost of something means ……

a)

To qoute

b)

To guarantee

c)

To enquire

4.

To promise you’ll do something means……

a)

To deliver

b)

To process

c)

To guarantee

5.

To transport to the customer’s address means …..

a)

To deliver

b)

To qoute

c)

To ask for details

6.

The need of customers for products they want to buy means….

a)

Stock

b)

Demand

c)

Goods

7.

Products in your warehouse or shop mean

a)

Demand

b)

A shipment

c)

Stock

8.

A request for a product to be sent means

a)

Demand

b)

A shipment

c)

An order

9.

Products being transported to a customer mean

a)

A shipment

b)

A request

c)

Stock

10.

Products to buy or sell mean

a)

stock

b)

demand

c)

Goods

11.

The order …….. because of a customer’s mistake.

a)

were cancelled

b)

was cancelled

c)

cancelled

12.

My colleagues ………. some food for me yesterday.

a)

order

b)

ordered

c)

were ordered

13.

The projects……… properly.

a)

presented

b)

were presented

c)

presents

14.

The invoice…….

a)

sends

b)

sent

c)

was sent

15.

Do you …….. for delivery or is it for free?

a)

include

b)

accept

c)

charge

16.

A: ………..

B: we accept credit card.

a)

Is it possible to pay in monthly installments?

b)

Do you include tax?

c)

What forms of payment do you accept?

17.

A: ………….

B: No, go ahead.

a)

Do you mind to serve this lady first?

b)

Could you just sign here please?

c)

Do you think I could have a bag?

18.

A: ……….

B: Certainly. Here they are.

a)

Would you mind giving me some small changes?

b)

Would you mind give me some small changes?

c)

Give me some small changes!