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CNA Foundations of Resident Care 1

Total questions: 15

Worksheet time: 8mins

Name
Class
Date
1.

What is an example of nonverbal communication?

a)

Speech

b)

Writing

c)

Body language

d)

Sign language

2.

What is included in verbal communication?

a)

Body language

b)

Writing

c)

Words or sound

d)

Sign language

3.

Which defense mechanism involves seeing feelings in others that are really one's own?

a)

Denial

b)

Projection

c)

Displacement

d)

Sublimation

4.

What does regression involve in terms of behavior?

a)

Making excuses for actions

b)

Blocking out memories

c)

Exhibiting a previous, immature behavior

d)

Accepting reality

5.

What is a recommended way to modify your speech for someone with hearing impairment?

a)

Use long, complex sentences.

b)

Lower the pitch of your voice.

c)

Speak in a monotone.

d)

Use slang and jargon.

6.

What should you do to determine the best way to communicate with someone who has a hearing impairment?

a)

Find out which ear has better hearing and talk to that side.

b)

Speak in a high-pitched voice.

c)

Use only written communication.

d)

Avoid eye contact.

7.

What tools can be used to aid communication with someone who has a hearing impairment?

a)

Flashcards and loudspeakers.

b)

Pictures or pencil and paper.

c)

Microphones and headphones.

d)

Sign language only.

8.

When should the bed be left in the lowest position with siderails up?

a)

When the resident is awake

b)

When ordered by a doctor

c)

When the resident is eating

d)

When the resident is watching TV

9.

How should you carry objects to avoid strain?

a)

With one hand

b)

Far from your body

c)

Using both arms and hands, close to your body

d)

On your head

10.

What is one way to prevent falls caused by an unsafe environment?

a)

Leave walkways cluttered

b)

Use non-skid mats or carpeting where needed

c)

Ignore spills

d)

Unlock wheelchairs

11.

What type of response is recommended in an MSDS?

a)

Emergency response

b)

Routine response

c)

Preventive response

d)

Delayed response

12.

Which of the following is NOT a way to prevent falls in a nursing environment?

a)

Use non-skid mats

b)

Lock wheelchairs

c)

Leave spills unattended

d)

Clear walkways of clutter

13.

What causes scalds?

a)

Hot liquid

b)

Cold air

c)

Sharp objects

d)

Loud noises

14.

What can cause burns?

a)

Placing a hot tea near a resident

b)

A warm towel

c)

A cotton blanket

d)

Pouring 75 F water near a patient

15.

A patient seems distressed. When responding, we want to avoid using cliches. Which of these is a cliche?

a)

Everything will be fine.

b)

Please tell me more about the situation.

c)

Let's look over the instructions together.

d)

How can I help you?