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WorksheetsChips Hilton Quiz 1
Total questions: 15
Worksheet time: 8mins
Which Tier Do you start at?
BLUE
SILVER
GOLD
DIAMOND
How many Tiers are there?
1
2
4
3
What Is Phishing?
The Fraudulent practice of convincing people to give out Personal information on the phone or Via Email.
The Fraudulent practice of giving advice to give out Personal information on the phone or Via Email.
The Fraudulent practice of convincing people to go to the Beach or River.
The practice of convincing Fish to take the bait you set out at sea.
Which call types listed below, are we allowed to offer HGV partner offer once the guest is eligible?
Booking Calls
Cancellation Calls
Modification Calls
Transfer Calls
It is important to offer additional assistance and inquire about future bookings at the end of each call?
True
False
What is the highest Hilton Honors Tier?
Gold
Silver
Diamond
Platinum
How to become a Hilton Blue Member?
Make 5 consecutive overnight stay in any Hilton hotel worldwide
Make 3 consecutive overnight stay in any Hilton hotel worldwide
Simply enroll in our Hilton Honors program
Make 7 consecutive overnight stay in any Hilton hotel worldwide
What is the award-winning guest-loyalty program for Hilton’s 14 world-class brands?
Hilton Manila
Hilton Honors
Honors Honors’ Hilton
Hilton HHonors
By downloading the Hilton Honors mobile application, a guest can (1) choose an arrival time, (2) select a room and (3) submit payment information.
All are False except (3)
All statements are True
All statements are False
All are True except (3)
The Executive Lounge access will be automatically given to what Hilton Honors Tier?
Gold
Silver
Diamond
Platinum
How many stays are needed to be eligible for Gold Status?
30 stays, 60 nights
75,000 Base Points
20 stays, 40 nights or 75,000 Base Points
40 stays, 80 nights
75,000 Base Points
20 stays, 40 nights or 75.000 Base Points
How many stays are needed to be eligible for Silver Status?
4 stays, 10 nights or 25.000 Points
4 stays, 10 nights or 25,000 Bonus Points
4 stays, 10 nights or $25,000
4 stays, 10 nights or 25,000 Base Points
What Tells you its the Brand Line
Product Knowledge
Whisper in Cue
Screen Pop up
Property Code
What Tells you it's the Hotel Desk Line?
Whisper In Cue
Screen Pop up
Property Code
City
Standard Verification Procedure.
Member Must Supply the Full name on the account and __ Pieces of Information to be Considered Verified:
1
4
2
NONE
