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PMP Test 3

Total questions: 180

Worksheet time: 2hrs 36mins

Name
Class
Date
1.

An agile project manager has just been given a sizeable software development project to implement. Early in the initiation stage, the project

sponsor requests an indication of time lines for delivery of the initial release. What tools should the agile project manager use to do these

estimates?

a)

Product backlog, budget, resource management plan

b)

Budget, minimum viable product (MVP), retrospective notes

c)

Resource management plan, retrospective notes, backlog grooming

d)

Backlog grooming, product backlog, minimum viable product (MVP)

2.

During daily calls, team members share task progress. One team member does not usually communicate many details and has critical tasks to

be completed. All team members are located in different countries and critical work is about to start.Which two options will help the project

manager in this situation? (Choose two)

a)

Ask the team to send emails with detailed task progress.

b)

Encourage all team members to use a virtual workspace.

c)

Talk to the team member about their engagement and take appropriate action.

d)

Report the team member's poor performance to the functional manage.

e)

Reassign the work to a resource who participates in the daily calls.

3.

A team member is hosting an euent and invites several colleagues through their work calenders.Another team member, who was not invited

to the event, is noticeably distracted during several standup meetings.What should the project manager do ?

a)

Ask the individual who is hosting the event to mark it as private.

b)

Set up meeting with the distracted team member to discuss any issues.

c)

Ask the individual who is hosting the event to use private communication methods.

d)

Add a social ewns section to the charter to handle these situations.

4.

A high-performing team member's performance has been consistently increasing over the past year, leaving other peers behind The project

manager has been reluctant to publicly recognize the team member's contributions for fear of discouraging others The project manager is also

concerned that the team member may leave if not rewarded for the contributions made. What should the project manager do?

a)

Promote the higher performing team member to a higher position

b)

Request the high-performing team member to mentor the other team members

c)

Remind the high-performing team member to focus on shared rewards rather than individual rewards

d)

Reward the high-performing team member privately to avoid team disruption

5.

After a couple of iterations, the project manager decides to present the product to a key stakeholder. The stakeholder's feedback is that the

team missed the mark on many features. What should the project manager do to avoid this in the future?

a)

Set up requirements-gathering sessions with all key stakeholders to evaluate the scope one again and reprioritize the backlog

based on the sessions

b)

Incorporate design thinking practices into the project lile cycle to better understand the product's personas and be more effective to

matth their needs.

c)

Schedule adequate sprint dernus to gather early feedback from the stakeholders and adapt the plan accordingly.

d)

Evaluate the team's skills tn loak fur someone with experience in product design and assign that person the task of rebuilding the

product interface.

6.

A year after implementing a policy change to improve diversity and inclusion within two teams, there is increasing conflict within the company.

What should have been done to prevent this conflict?

a)

The organization should have introduced the concept of diversity broadly.

b)

The critical departments in the organization should have been involved in this exercise.

c)

Organization-wide diversity training should have been provided to the warkforce.

d)

The leadership team should have worked closely with the marketing team to get insight on diversity.

7.

During project execution, a project manager is informed that most of the project team members have enrolled in the newly implemented

work-from-home company policy. How should the project manager reflect this change in the project?

a)

Update the communication styles for enrolled team members in the communications management plan.

b)

Update the resource calendar for enrolled team members in the resource management plan.

c)

Update roles and responsibilities for enrolled team members in the responsibility assignment matrix (RAM)

d)

Update the stakeholder engagement plan to include the emergency contact information for enrolled team members.

8.

After gathering all the requirements for a project with dependencies on external stakeholders, the project team is finishing the second

iteration. At this point, the project manager learns about a possible change in regulations that would prevent the product launch. What should

the project manager do to realize benefits?

a)

Implement the changes.

b)

Review target benefits.

c)

Improve the team's velocity.

d)

Add an entry in the risk log.

Lipuaratont

9.

During project execution, the project manager notices that the work performance reports have deteriorated drastically in less than two weeks.

The project team in country A is complaining about delays resulting from holidays occurring in country B that have impacted their project team.

How should the project manager handle this situation?

a)

Implement crashing to compress the schedule and improve the schedule performance index (SPI).

b)

Implement fast-tracking to compress the schedule and improve the SPI.

c)

Perform conflict management using the project's resource management plan.

d)

Review the risk management plan to evaluate the probability and impact of these delays.

10.

During the initiation stage of a multimedia exhibition-design project, the project manager is developing the project management plan. What

should the project manager do to complete this task?

a)

Clarify the high-level business requirements with the event organizer as a basis for forming the deliverables list.

b)

Benchmark other similar exhibitions' deliverable lists and final outcomes.

c)

initiate a survey to solicit end-customer opinions and prioritize exhibition contents.

d)

Initiate an additional services agreement in case the key deliverables list was not dlearly stated in the contract.

11.

One of a project managers team members is continuously improving. This team member has been a role model and mentor to others in the

organization. How should the project manager acknowledge this team members commitment?

a)

Promote this team member to a coaching role after this project is completed.

b)

Document it in the team members end of year performance review.

c)

Apprecite the performance of this team member during the project life cycle.

d)

Send this person to a meeting to negotiate the scope with the client.

12.

A global company is executing a strategic project to upgrade a legacy enterprise system. The company uses a hybrid approach to project

management and has just completed the first sprint. A team member provided ideas to improve the testing process during the sprint

retrospective. What is the next step for the project manager?

a)

Document the lessons learned and implement improvements in the next sprint.

b)

Organize a demonstration of the changes in the enterprise system.

c)

Facilitate a dally standup with the team to track the implementation of changes.

d)

Request that all team members think of ideas to improve processes.

13.

A new project manager has been assigned to a project that is in danger of failing. The stakeholders do not know the project status, nor do they

know what benefits will be delivered by the project. How can the project manager convey these benefits to the stakeholders?

a)

Update the deliverables map against the agreed-upon project requirements.

b)

Perform a project cost-benefit analysis for the stakeholders.

c)

Rebaseline the project schedule to show the current status of the project.

d)

Create a benefits management plan mapped to the organization's strategic objectives.

14.

A project manager has been assigned to a project and receives the project charter from the project management office (PMO). The document is

very clear about customer requests. During Project Scope Management, some requirements seem to be different from the ones specified

within the project charter. What should the project manager do?

a)

Register the changes in the configuration management plan and send it to the change control board (CCB).

b)

Explain to the sponsor that these requests could endanger the schedule and cost of the project.

c)

Use a focus group and brainstorming sessions to gather more details about the project scope.

d)

Modify the baseline of the project for minor impact changes to the project scope.

15.

In a multinational, multi location project with virtual teams, a project manager has established a project baseline. The project manager

discovers that multiple risk elements have appeared. The project manager did not foresee these risks during the planning stage of the project.

What should the project manager calculate to address this critical budgetary situation? (Choose two)

a)

Contingency control in the project and rebaseline

b)

Mitigation control in the project

c)

integrated change control in the project

d)

Benefits management control in the project

16.

A project manager is assigned to a global project where, during the planning process, team members from different regions are not agreeing to

collaborate with each other. What should the project manager do?

a)

Coordinate a meeting to understand the situation and resolve any conflicts.

b)

Review the organizational culture, structure, and governance.

c)

Coordinate a meeting with regional managers to ask for support.

d)

Review lessons learned from previous projects that used the same team.

17.

A project team member identified a defect in the initial solution design for a project. The stakeholders are not sure whether to deplay the

system or not. What should the project manager do?

a)

Perform risk analysis against the issue.

b)

Propose a solution redesign for the project.

c)

Develop a mitigation based on the solution design

d)

Revise the project's quatity control measurements.

18.

A large project is affecting the neighborhood in which it is located. The neighbors are not satisfied with the project, and their resistance to the

project may affect the project deadline. What two actions should the project manager take? (Choose two)

a)

Set up a meeting with neighborhood representatives to win their cooperation.

b)

Analyze the situation and find out what is causing the neighborhood's negative attitude.

c)

Ask the customer to extend the project deadline to allow time for conflict resolution.

d)

Send letters to the neighbors and ask them kindly not to disturb the project.

e)

Ask the mayor of the city to use their authority to stop neighborhood resistance.

19.

Which three of the following scenarios are impediments to which a scrum master should pay attention? (Choose three)

a)

review of the backlog at daily standup meetings

b)

team member talking about a user story that is not on the Scrum board

c)

A lack of team empowerment and an inability to self-organize

d)

A technology that blocks agile capabilities

e)

A team member talking about a user story that is on the Scrum board

20.

According to the project contract, the delivery date is approaching. However, one important material is still not on site. The construction work

will have to stop and wait for this special material, delaying the project. What should the project manager do?

a)

Ask the client to help solve the problem.

b)

Record it in the risk register.

c)

Start procuring this material from another supplier.

d)

Engage the project team to look for alternatives to find a solution.

21.

A project for a new product launch is in a very initial stage and the requirements are evolving Due to stiff competition in the market, the

customer would like to launch the product keeping the scope flexible. The project team intends to start the work based on the forecast of a

similar project delivered last year Which project approach suits the scenario?

a)

Execute it using the same approach as the reference project

b)

Execute it as a project with stage gates

c)

Execute it as a Scrum projct

d)

Execute it as a predictive project

22.

A project manager led the implementation of an electronic invoicing project that has just been completed. The financial manager

communicated that the team discovered three invoices with errors. Which two documents should the project manager update as soon as

possible? (Choose two)

a)

Change log

b)

Stakeholder register

c)

issue log

d)

Risk register

e)

Backlog regjster

23.

After completion of a project with specific users in various countries, the project manager's supervisor asks if the project users are satisfied

with the way the project was run. What two actions should the project manager take? (Choose two)

a)

Prepare the lessons learned from the project phase

b)

Obtain official approval on the new process from the various countries

c)

Send a questionnaire to the project participants and seek their feedback

d)

Refer to the communications management plan

e)

Delver the project materials to the users and see if they have any comments

24.

During the course of a project, the project manager wants to ensure that the work carried out and the product being created do not deviate

from the prescribed business value. What should the project manager pay special attention to in order to achieve this goal?

a)

Monitoring the work breakdown structure (WBS)

b)

Carrying out quality audits and failure analyses

c)

Monitoring and updating the benefits realization plan

d)

Reviewing and updating the requirements management plan

25.

A project manager is in the middle of a project when one of the key project team members needs to take an unexpected and prolonged leave

of absence. The project is ahead of schedule and running under budget. Which two actions should the project manager take initially to resolve

this problem? (Choose two)

a)

Check the project's responsibilty assignment matrix [RAM) to determine which activities will be affected.

b)

Check the risk register for a prepared response to a resource being suddenly unavailable.

c)

Reassign responsibilities across the remaining members using the available float for training

d)

Obtain the project sponsor's support to replace the team member on leave.

e)

Check if the team member's activities are sufficiently documented to facilitate handover.

26.

A project manager has team members around the world in many different time zones. Project work frequently stalls because people in one

office need to wait until another office is awake to have questions answered. What should the project manager have done to avoid this?

a)

Used communication tools, such as video conferencing, so different offices could communicate.

b)

Learned more about how each tearn member prefers to communicate before assigning project work.

c)

Planned and scheduled taskes and work packages to overcome geographical and time zone challenges.

d)

Ensured that the project would be the highest priority for all team members.

27.

A project manager realizes that a project is becoming delayed because some key decisions are affected by contradicting views between the

organization's senior management and external stakeholders. What should the project manager do?

a)

Review the remaining scope and rebaseline the project's schedule to take into account delays in decision making.

b)

Review the adequacy of the project's governance and ensure that an appropriate structure is in place.

c)

isolate the project team from external factors such as senior management and stakeholders so that decisions can be made more

quickly.

d)

Review the stakeholder register and ensure that communications are being followed in line with the communications management

plan

28.

A company is changing their current business model The change requires implementing a complex project using multiple agile teams. What

three options should the project manager have the testing team adopt as testing mechanisms? (Choose three)

a)

Independent personal testing

b)

Security and performance testing

c)

An expenmental approach to cover all possible choices

d)

Story testing

e)

Tests based on benavior and test-driven development

29.

An integrated project involves the interaction of both hardware and software, and the sponsor has approved the schedule management plan.

The project team evaluated the product's feasibility of functionality and accelerated testing. What should the project manager do as a servant

leader?

a)

Support the team as necessary to find the minimum viable product (MVP).

b)

Develop the product as per the schedule to perform integration and testing.

c)

Amend the project budget to include MVP testing

d)

Submit a change request to the project sponsor for accelerated testing.

30.

A team is assembled for a new project that will be using a predictive approach through requirements gathering and an agile approach for

development and testing. Not everyone on the team has experience working in agile. The schedule has started slipping due to the unclear

structure of the agile development approach. What should the project manager have done to avoid this situation?

a)

Set up weekly status meetings to review team progress, prepared weekly status reports to track progress, and regularty escalated

delays

b)

Met with the team, allowed team members to make decisions about what to do, and established performance goals.

c)

Established daily standup meetings to track and report on team progress and escalated delays to stakeholders as they occurred.

d)

Conducted routine meetings and identified team members who are under performing.

31.

A project manager has been moved to a new division and is in charge of an existing project in an unfamiliar domain. When attempting to gain

an understanding of the risks for this agile project, what is the primary tool the project manager should employ?

a)

interview with the project champion

b)

Collaborative discussions

c)

Probability assessments

d)

Workshops for risk avoidance

32.

A new relevant project stakeholder suggested a change to some of the project parameters midway through execution. What should the project

manager do next?

a)

Reject the change because it is contrary to what was agreed to during earlier phases of the project.

b)

Accept the change and use contingency funds to implement this change with minimal schedule impacts.

c)

Evaluate the proposed change with integrated change controls and discuss the change with the project sponsor.

d)

Transfer the change to the steering committee for them to evaluate and decide the appropriate next steps.

33.

A software development provider reports an issue that is blocking the other remaining dellverables What should the project manager do?

a)

Ask the provider to seek options to solve the issue

b)

Add the issua to the issue log and report it at the next review meeting

c)

Review the current plan and consolidate if necessary

d)

Schedule a meeting with the provider to collaborate on the options

34.

A project manager finished reviewing the project deliverables for the current iteration with the customer. A new key stakeholder, who just

joined the customer's team, complains that the results do not provide the capabilities the business anticipated. What should the project

manager do to address this issue?

a)

Create a change request and update the scope management plan.

b)

Conduct staleholder identification and a project objectives review session.

c)

Update the stakeholder list and fix the deliverables.

d)

Update the project management plan and lessons learned.

35.

Some of the more experienced members of a project team have complained about the project manager. The senior project team members feel

that the project manager is micromanaging them and preventing them from completing their work. What should the project manager do when

made aware of these issues?

a)

Set up a team buliding event to bring synergy back to the project team.

b)

Meet daily with each senior team member to monitor project status.

c)

Adjust the project manager's management style to better fit senior team members.

d)

Ask for advice on how to be a better mentor to these team members.

36.

In a time-critical construction project, a misunderstanding occurred between the supervisor and the technician. The misunderstanding turned

into a major conflict and the technitian has complained to the project manager that they cannot continue to work under the supervisor any

longer. The supervisor cites the technician's poor performance as the reason for the conflict. How should the project manager resolve the

problem?

a)

Replace the technician with a high performing resource as time is critical.

b)

Pravide a just-in-time training to the technician to improve their skill set.

c)

Talk to the supervisor to tone down their approach and attitude.

d)

Use a direct, collaborative approach with the tethnician and supervisor.

37.

In a newly formed project team, one experienced team member is overwhelmed by the complexity of the tasks and is not happy with the

project team. What should the project manager do?

a)

Set up team-building actiities with the project team members to reduce tension.

b)

Ask the team member to enter this potential schedule delay in the risk register.

c)

Actively listen to the team member and identify ways to support their needs in completing the tasks.

d)

Explain that the tasks are unavoidable and ask the team member to find a solution to overcome the challenges.

38.

A project manager is in a team meeting and the project team requires a decision to be made about a new suggested timeline due to an impact

from a potential scope change. What should the project manager do?

a)

Review the stakeholder map along with the organizational chart and delegate the most senior person to make the decision.

b)

Follow the stakeholder engagement plan.

c)

Schedule a project decision meeting with all stakeholders to discuss the decision.

d)

Make the decision on behalf of the organizatian.

39.

The CEO has authorized the development of a complex financial product for a company to provide greater future benefits. The budget has been

acquired through financing with global investors who expect all risks to be identified as soon as possible.What should the project manager use

to identify the risks?

a)

Strengths, wealinesses, opportunities, and threats (SWOT) analysis

b)

Expert judgment

c)

risk value assessment

d)

An analysis of shared risks between parties

40.

A project schedule risk has turned into an issue. The project manager foresees delays in project execution. What should the project manager

do to resolve the issue?

a)

Work with relevant stakeholders to determine possible solutions.

b)

Update the schedule baseline to the new project timeline.

c)

Update the risk management plan and send it to the project team.

d)

Escalate the issue to senior leadership for resolution

41.

Alter a project team has been working on a project for several months, the project is cancelled. The project sponsor is putting pressure on the

project manager to perform closeout duties as fast as possible so that the project team can move on to other work. The project sponsor has

instructed the team not to waste time archiving the project artifacts for the cancelled project.How should the project manager handle this

situation?

a)

Archive the project artifacts on the project manager's local computer for future reference.

b)

Document the project sponsor's instructions as the archived project artifacts

c)

Comply with the project sponsor's request to not archive the project artifacts.

d)

Consult with the project management office (PMO) for guidance on project artifacts.

42.

Since the beginning of a project, the product owner keeps asking during ceremonies about the budget spent for each product iteration. The

product owner seems much more interested in the cost rather than the product itself. What should the project manager have done earlier to

change the product owner's behavior?

a)

Worked on different approaches of estimating to give confidence of the cost spent in each product increment

b)

World on a communications management plan with reports of budget spent in eachiteration versus planned to avoid these

discussions during ceremonies

c)

Worked with the product owner to clarify their role in an agile project and the scope of the agle ceremonies

d)

Worked on a fixed-price contract to switch the product owner's attention to value instead of money

43.

A company that is introducing a new product into the market by the end of the year requires a storage and distribution facility to be built.

During the monthly stakeholder meeting, it is discovered that the location for implementation is a government-owned area. What should the

project manager do first?

a)

Update the risk register.

b)

Update the issue log

c)

Identify an alternative site.

d)

issue a change request.

44.

Given the following burndown chart, select the iteration where the team was working with more velocity working with more velocity than

planned. Click the appropriate spot on the solid line to choose a response.

a)

iteration 1

b)

2

c)

3

d)

4

45.

The customer wants to show their stakeholders a tangible outcome faster. This requires advancing a milestone. Which two things should the

project manager do? (Choose two)

a)

Inform the customer that moving the milestone has a very high impact on project cost.

b)

Escalate the Issue to senior management so they can impose a solution on the customer.

c)

Convince the customer to keep the requirements as is and not move the milestone.

d)

Review the customer's priorities regarding the desired requirements for the milestones.

e)

Discuss which requirements can be delivered faster with the project team.

46.

An agile project is running its fifth iteration out of 10. After the last retrospective, the team members realize that they had to work extra hours

to deliver the committed work. What should the project manager do?

a)

Ask the team to have a lower commitment for the next iteration.

b)

Ask for additional team members to maintain the velocity.

c)

Conduct a focused retrospective to help the team to discover the root cause

d)

implement a checkpoint in the iteration to verify if the team is on track.

47.

A project manager is managing a project with a hybrid approach and has requested a senior team member to perform a quantitative risk

analysis. The team member responds that they do not have the knowledge to perform such an analysis. What should the project manager do?

a)

Escalate the issue to the functional manager.

b)

Contact the project management office (PMO) and request them to assign another team member who has the knowledge to

perform this task to the team.

c)

Help the team member to perform the quantitative risk analysis through coaching mentoring, and training.

d)

Perform the quantitative risk analysis for the team member.

48.

w an advanced stage of a project, a stakeholder who is not receiving the project status report communicates this to the project manager. After

checking, the project manager determines that the person is registered as a stakeholder but was not included in the communications

management plan. What should the project manager do next?

a)

Ad the stoleholder to gut ere projeet siatus report from another stakuholder lnted in the cammunications management plan.

b)

i-form the stakeholder that the project team cannat provide information to angone aho s not registared in the projmet's

communications managoent plan

c)

update the communications management plan to include the missed stakeholder, and send the current project status

documentation to this stakeholder

d)

lnform the preject sponsor that there are stakeholders who are not included in the communications mangement plan.

49.

A project manager for a large, multiyear, industrial project has a project with diversified stakeholders from various geographical areas.

Recently, the project manager encountered an issue with stakeholder engagement. Which two tools should the project manager use to

determine the underlying reason for why engagement is not having the planned effect? (Choose two)

a)

Communications management plan

b)

five ways

c)

Ishikawa diagrams

d)

Issue log

e)

Open-space meetings

50.

The project manager is experiencing delays with two critical tasks that are to be executed by two different teams. The project manager realizes

that the functional managers of these two tears have an unsolved conflict and they are not communicating properly. What should the project

manager do?

a)

Meet with both teams and their managers and try to figure out the root cause of the conflict.

b)

Arrange a meeting with the managers and try to reath an agreement.

c)

Evaluate the impact of the delay on the project and look for alternatives to create a remediation plan.

d)

Communicate with the project sponsor regarding the need to resolve the confict between the managers.

51.

A team has different ideas on how to address a feature of a product under construction and, although the sprint began two days ago, they

have still not reached a consensus. What should the project manager do?

a)

Propose ideas to the group, ask everyone to vote, and then chuose the most popular idea.

b)

Ask the product owner, who is the key stakeholder, to choose among the different ideas.

c)

offer an opinion about the pros and cons of each idea and try to reach a consensus in a facilitated meeting.

d)

Schedule a session to give everyone the chance to express their opinions about each idea, then vote and decide.

52.

A company has decided to implement a new archiving system. A data breach occurred during the implementation of the project. What should

the project manager do first?

a)

implement the planned risk response to handle the issue.

b)

Review possible alternativé documentation methods with team.

c)

Update the risk register with the risk and proposed impact.

d)

Ask the team to fix the system to resolve the issue.

53.

In a hybrid project, the customer decided on a major change for the project design. This change was approved, and the impact on schedule and

budget is known. The software team leader, who is supposed to develop the software, refuses to commit to delivery dates, claiming that they

work using an agile approach and cannot commit to a final delivery date. The hardware team depends on this software to develop their part of

the product. What should the project manager do?

a)

Add this risk to the risk register and monitor it according to the risk management plan.

b)

Escalate this to higher management and ask for help to resoive the issue.

c)

impose the delivery dates on the software team leader and notify the functional manager about the situation.

d)

Ask the software team leader to use a predictive approach and commit to a delivery date.

54.

During the implementation phase of a construction project, a key supplier went bankrupt and cannot supply the contracted material. This issue

could affect the project schedule. What should the project manager do first?

a)

Add the risk and the delay to the risk register.

b)

Update the schedule to include the delay.

c)

Escalate to the management team for delay approval.

d)

Update the issue log and act to minimize the impact.

55.

An agile project is in its eighth iteration out of 16 After the last iteration review, the team members receive feedback from the security

department about regulations with which the project must comply Which two actions should the project manager take? (Choose two)

a)

Ask the team members to analyze the impact of including this regulation

b)

Ask the stakeholders about the priority of this regulation

c)

Ask the product owner to include the requirements in the product backlog

d)

Ask the security department for details about regulations

e)

Ask the team members to include the requirements in the next iteration

56.

During a meeting to define project scope a stakeholder tells the project manager that the main requested feature in the contract is not

applicable, and this is documented in the lessons learned. What should the project manager do?

a)

Check that this information was documented correctly.

b)

Meet with the sponsor to ask for their support.

c)

Ask the sponsor to close the project and pay the contracted penally

d)

Check with the team to team what can be done, and consult an expert.

57.

A company's new communication system will include online dashboard reporting. The executive board might receive bi-weeky performante

reports through the online dashboard. What should the project manager do?

a)

Updlate the communications management plan.

b)

Review the configuration management plan.

c)

Update the stakeholder engagement plan.

d)

Review the project management plan.

58.

Due to unforeseen circumstances, a contractor was unable to mobilize the project team, which was necessary to conduct face-to-face

meetings and discussions. Virtual meetings were subsequently put in place, but the local project team and end users now face a

communication gap that is causing the team's low performance. What should the project manager do?

a)

Ask the contractor to solve this problem because this is a contractual obligation.

b)

Terminate the contract and initiate a new one with a local contractor.

c)

Implement key performance indicators (KPis) and convince the contractor to engage the team.

d)

Reassess continually to remove blockers for the team.

59.

A project manager for a maintenance project has a contract that is ronewed annually. The project started 6 years ago. After contract renewal

this year, the auditors reported that this version of the contract violates a new law that was passed last year. What has happened in this

situation?

a)

The stakehulder engagement plan has not been correctly implemented.

b)

The contract has not been appropriately reviewed by the project team.

c)

The legal department has not disseminated the law correctly to all staff.

d)

The project manager does not have enough knowledge on this legal matter.

60.

A team is working on implementing a communications system when the client says that they are considering closing the project. The project

manager schedules an urgent meeting with the client to understand why the project is at risk. Which two tools or techniques can the project

manager use to influence the clients decision to keep the project active? (Choose two)

a)

A) Autocratic decision making

b)

B) Alternatives analysis

c)

C) Multi-criteria decision making

d)

D) Cost-benefit analysis

e)

E) Voting

61.

A project manager is managing a hybrid project. A stakeholder has directly contacted a team member and has requested a change. Due to the

request. the team member was distracted from their work, which caused a loss in productivity. What should the team member do?

a)

A) Inform the stakeholder that the correct procedure for new requirements is to provide it directly to the project manager.

b)

B) Inform the stakeholder that the correct procedure for new requirements is to provide it directly to the change control board (CCB).

c)

C) Inform the scrum master regarding the stakeholder's request for a change and the impact this has had on productivity.

d)

D) Inform the scrum master so that the change can be discussed directly with the stakeholder.

62.

A project manager is managing a project to develop a new tool. Because of the nature of the project, the project manager decides to use an

agile approach. One of the identified risks becomes an issue when the project manager finds out that another company patented a very similar

tool. What should the project manager do to address this issue?

a)

A) Put the project on hold and release the resources until the issue is resolved.

b)

B) Schedule a meeting with critical stakeholders to review the issue and decide on the next steps.

c)

C) Contact the company that owns the patent of the similar tool to compare the similarities and differences with the current project.

d)

D) Inform the product owner and log the issue in the risk register to monitor closely for next .steps

63.

Project A is critical for the company and must be completed within nine months. The project charter has been signed but the project scope

statement has not been prepared. Management asks the project manager to move forward with the project without an approved project scope

statement. What should the project manager do next?

a)

A) Start the project with inputs from the project charter to save time.

b)

B) Refuse to work on the project because management is not following standard project management practices.

c)

C) Escalate the issue to the project sponsor and add it to the risk register.

d)

D) Meet with management to explain the potential problems with running a project without a project scope statement.

64.

A project manager is appointed for the deployment of a new solution. The solution will be integrated into the environment by a third-party

vendor. This vendor just announced a delay in delivering a key component, which will impact the project schedule. What should the project

manager do?

a)

A Propose a new design of the solution to replace the external component with an internal one.

b)

B) Ensure that relevant stakeholders and expectations are identified and assess the component delay.

c)

C Ask for expedited delivery of the component to mitigate the risk of schedule delays.

d)

D) Perform a detailed analysis of the release content for each component of the solution.

65.

A new project has been kicked off following a planning session. The project is under direct oversight of an executive in the organization. After a

review meeting, the project manager overhears an executive request a dashboard from one of the team members to show the overall project

status. What should the project manager do?

a)

Al Tell the team member to route the request through the project manager.

b)

Ask the team member to develop a dashboard to fulfill the request.

c)

Update the communications management plan to include informal requests.

d)

Update the stakeholder engagement assessment matrix

66.

Due to organizational changes, several key stakeholders are replaced by new ones in the middle of a project. As a result, numerous new

requirements are raised. What should the project manager do to ensure success of the project?

a)

O.Al Emphasize to the new stakeholders that new requirements are not allowed at this stage of the project.

b)

OB) Seek immediate approval to amend the project timeline and budget in order to deliver all new requirements.

c)

OC) Escalate the issue to the project sponsor and seek support to keep the original requirements.

d)

O Di Review and prioritize new requirements with stakeholders to determine which change requests are needed.

67.

A self-organizing team was delivering as committed. The team accepted a development task with new technology and the iterations started

to have reduced velocity. What management decision is suited for this situation?

a)

Re-assign the project to a team that has worked with this technology.

b)

Provide opportunity for team members to learn and adjust to the technology.

c)

Add new members to the team and increase the velocity.

d)

Move team members who are not performing from the team.

68.

A company is working on a project and is using a hybrid approath to streamline a customer service process. At the end of the second Iteration,

a business analyst joins the team to learn about the financial and scheduling aspects of project management. What should the project

manager do to support the business analyst?

a)

Create reports to inform the business analyst about the schedule and project cost.

b)

Assign resources to coach the business analyst.

c)

Ask the business analyst to focus on their work allocation for the needs of the project.

d)

Provide the business analyst with access to the financial and scheduling information.

69.

A project manager works for a large manufacturing company with diversified domains. The project team often participates in change requests.

Recently, the change control board (CCB) deferred some requests and the project manager wants to communicate these requests to the

stakeholders. What document should the project manager use to communicate these requests?

a)

Backlog

b)

Change log

c)

Risk log

d)

Issue log

70.

An organization is revisiting the choice of a tool that creates reports for the entire enterprise. The agile project has many reports to create and

will need to confirm if existing or new technology will be used. The expert has documented a decision request to move forward on the existing

technolegy and wants to submit this request to the project sponsor for approval. The expert feels that using the existing tool has the least

amount of risk. Flow should this situation be handled?

a)

Evaluate the pros and cons of staving with the existing technology.

b)

Understand the rationale given by the expert and submit the request to the project sponsor.

c)

Assess the risk of not having the new technology ready in time.

d)

Delay the decision until more evaluations can be done.

71.

A project manager is working with a global project team and is experiencing challenges engaging the team. The company uses video

conferencing tools, but this has not yet been adopted by the project team. Which two methods will enable the project manager to implement

the use of video conferencing tools with the project team? (Choose two)

a)

Review the effectiveness of current communication methods with the team and recommend the change.

b)

Ensure that all team members have video-enabled laptops

c)

Submit a change request to use video conferencing as one of the project communication methods.

d)

Update the communications management plan.

e)

Reinforce the communication policies of the company.

72.

One team member is not as active as the rest of the team during a brainstorming session. The project manager has a separate conversation

with the team member and learns that the team member is slightly hearing impaired. The team member appreciates the project managers

concern. The project manager then decides to change the time and room for the meeting to ensure everyone can participate. What

interpersonal skill did the project manager use?

a)

Networking

b)

Emotional intelligence

c)

Conflict management

d)

Influencing

73.

At the closing phase of the project, the project manager sends the completion reports to the client as a formal written document, indicating

that the contract has been completed. The client refuses to approve the document since the defect rate is 0.1%. The project manager insists

that it is an acceptable rate as the standard defect rate of the industry is 0.15%.What should have been done to avoid this situation?

a)

The Manage Quality process should have been appropriately conducted.

b)

The client requirements should have been clearly defined in the contract.

c)

The acceptance criteria should have been properly defined in the contract.

d)

The project manager should have reviewed the standard induslly defect rate.

74.

A project sponsor asks the project team to add an enhancement to the project. How should the project manager address this request?

a)

Accept the request because it came from the project sponsor.

b)

Check if the budget can cover the enhancement.

c)

Validate the proposed change's impact on the project.

d)

Refuse the project sponsor's request because it is out of scope.

75.

A project manager is overseeing a project as part of a program geared toward a major technology disruption. The team is comprised of brilliant

young professionals who have worked on different projects for the organization in the past. However, the team complained that they

previously experienced a lack of direction during project execution and are a traid of the same issue in this project. Which two actions should

the project manager take to ensure that this issue does not occur in this project? (Choose two)

a)

A) Keep the team engaged and focused on the project's direction.

b)

B) Encourage the team to do a brainstorming session and provide a mitigation plan.

c)

C) Focus on the resource management plan and track project progress,

d)

D) Set a clear vision for the project and ensure it is visible to all stakeholders

e)

E) Organize a team-bonding activity and invite an external manager to speak to the team

76.

A project in the execution phase is behind schedule and is missing some materials. The contractor submits an offer to supply the missing

materials and reimburse the cost since the internal procurement process will cause more delay. The project manager does not agree with the

costs submitted by the contractor for the missing materials. What should the project manager do next?

a)

A) Update the procurement strategy and negotiate with the contractor.

b)

B) Update the procurement management plan and negotiate with the contractor.

c)

C) Ask the contractor to review the offer and reduce the costs.

d)

D) Ask the project sponsor to allocate more budget to cover the costs.

77.

A project manager is having difficulty acquiring final acceptance of some deliverables from a stakeholder for reasons that seem to be outside

of the project acceptance criteria. What should the project manager do?

a)

A) Escalate this issue to the project sponsor and ask for support in obtaining final stakeholder acceptance.

b)

B) Persuade this stakeholder using emotional intelligence skills to obtain acceptance.

c)

C) Create a project acceptance waiver, noting the stakeholders concerns so they can be addressed later.

d)

D) Obtain final acceptance from another stakeholder who is also familiar with the project.

78.

A global company hired a project manager for a new implementation at all of its sites. After reviewing the business case and project charter,

the project manager notes that the project team has different locations and regions to consider. What should the project manager do to

address this situation?

a)

A) Coordinate virtual meetings to assess the project team's communication needs.

b)

B) Coordinate virtual and face-to-face meetings at each site to improve communication.

c)

C) Inform the project sponsor of this situation and request cultural orientation training.

d)

D) Inform the steering committee of the situation and request additional resources.

79.

A project team has expressed concern that certain remote team members are not able to collaborate with the larger project team due to their

work schedule. The project manager is confused since the entire team is located in the same time zone and believes there are other factors at

play. What should the project manager do next?

a)

Rectify ground rule violations.

b)

Review performance formally.

c)

Examine the team's virtual needs.

d)

Implement new options.

80.

The project charter was just approved and the project sponsor has given permission to proceed with the project. The program manager has

confirmed that one of the requested key resources is also needed on another project at the same time. This will affect project delivery. What

should the project manager do?

a)

Pay overtime to key resource to get the work done outside of working hours.

b)

Speak with the client to seed the project delivery deadline can be delayed due to resource availability.

c)

Have a meeting with project manager of the other project to find a resource optimization solution that works for both projects.

d)

D) Talk to the program manager and about prioritizing this project over other projects so the key resources are available.

81.

During the execution phase of a healthcare IT project, stakeholders made a change request regarding user requirements. There is no remaining

budget available to cover that change request. What should the project manager do next?

a)

Evaluate the change request against the project scope statement.

b)

Ask the sponsor for more funds to cover the change request.

c)

Perform a risk assessment on the required change request.

d)

Discuss approval of the change request in the next project meeting.

82.

A company's leadership team has decided to invest in a new product using an agile approach. The commercial and product teams have started

the planning activity for this new venture. Which three key factors does the project manager need in order to deliver this product? (Choose 3)

a)

Product vision

b)

Product roadmap

c)

High-level product backlog

d)

Key performance indicators (KPIs)

e)

Schedule performance indexes (SPIs)

83.

During the development of a product. the project manager observes conflicts between project stakeholders. resulting in deliverable and output

approval delays. On which area should the project manager focus?

a)

Reviewing the business case and identifying gaps within scope

b)

Increasing the frequency of project update meetings to keep stakeholders informed

c)

Revisiting the stakeholder engagement plan, focusing on specific overlooked stakeholders

d)

Revisiting the project management plan to ensure deliverables are on time

84.

The main project stakeholder was fired and replaced by another stakeholder. The new stakeholder reviewed the project scope and requested

numerous changes, arguing that the stakeholder's team is unhappy with the results to date. What should the project manager do?

a)

Put the new requirements in the backlog with high priority and implement the requested changes.

b)

Put the new requirements in the backlog and submit a formal change request for approval.

c)

Put the new requirements in the backlog and let the product owner check their value and priority.

d)

Put the new requirements in the backlog with low priority and implement the requested changes.

85.

A business analyst on the project meets the customer in the elevator and says that due to constant changes in requirements, the development

of the product will take more time than expected. What should the project manager do?

a)

Point out to the project team and the customer that all information concerning the timeline of the project should be communicated

by the project manager.

b)

Submit a change request to the change control board (CCB) in order to reflect the new requirements and longer timeline of the

project.

c)

Refer to the resource management plan to find out if more business analysts may be assigned to process the requirements

changes.

d)

Explain that distribution of important news can only be done using traceable communication methods.

86.

A company's project management office (PMO) is incorporating more adaptive technologies and has hired a new project manager with hybrid

project management experience. The team is slow in adopting the new methodology and has not been updating project artifacts in a timely

manner. Which action should the project manager take to improve the team's performance?

a)

Send an email asking all project team members to complete updates at the end of the day.

b)

Set up a training session for all project team members.

c)

Reach out to the functional managers for support.

d)

Speak individually with each project team member about making the needed updates.

87.

An intern is replacing a critical resource midway through a sprint. To help the intern get up to speed, the project manager assigns a senior

engineer in the team as the intern's mentor. Two months later, the project goes into critical status, delaying the release milestone by a month.

What should the project manager have done to avoid this scenario?

a)

Convinced the critical resource to remain on the project.

b)

Requested an experienced resource as a replacement.

c)

Negotiated additional time to complete the project.

d)

Allocated additional time for mentoring.

88.

A key agile project team member takes a leave of absence in the middle of an iteration and will not return to work for a while. What should the

project manager do next regarding the feature on which the team member was working?

a)

Assign the feature to another team member, and have them try to complete the feature by the end of this iteration.

b)

Determine if the team member can work from home to complete the functionality.

c)

Review the work in progress with the product owner to determine the next step.

d)

Review team capacity and reassign the functionality to additional iterations as required.

89.

A project manager has been appointed to a multimilliondollar project. The project is considered to be high risk since no similar projects have

been undertaken before and there is no historical data. Some external stakeholders are reluctant to provide support. What approach should

the project manager take?

a)

Convince senior management to close the project since the project lacks sponsorship and is considered to be high risk.

b)

Examine the plans, processes, policies, and knowledge that are specific to the organization undertaking the project.

c)

Establish dialogue with stakeholders on the project constraints, assumptions, and critical inputs.

d)

Host a project team meeting, then update the risk register and the project management plan.

90.

The project schedule is falling behind and the project manager observes that the project team seems to be spending the majority of their time

writing documentation instead of performing project tasks. What should the project manager do to help ensure that the team focuses on

project tasks?

a)

Save all documentation activities until the end of the project.

b)

Review and adapt the appropriate project artifacts.

c)

Assign a team member to handle the documentation activities.

d)

Coach the project team to complete the project documentation activities.

91.

Important projects in the portfolio backlog need to be delivered. Budget estimates are needed to prioritize the projects. How should the project

budgets be estimated?

a)

Budget estimates are provided based on the experience of the sponsor, product owner, and team facilitator.

b)

The team facilitator uses historical data and arrives at an estimate based on the nature of the project.

c)

The project is decomposed into features, and based on the feature value and the velocity of the team, the team provides the

estimate.

d)

The product owner obtains all project details and, based on the team's experience and velocity, provides a budget estimate.

92.

A key project stakeholder does not attend any of the project meetings and is providing false information that the project team is not delivering

on time. What should the project manager do to address this situation?

a)

Create a new communication artifact for the key stakeholder

b)

Email the latest status report to the key stakeholder

c)

Share the meeting recordings with the key stakeholder

d)

Discuss communication needs with the key stakeholder

93.

A project just kicked off and managements expectation is to ensure that the deliverable of the first iteration helps the marketing team present

the product prototype to potential customers. What should the project manager do?

a)

Ask the sponsor to prioritize some functionalities of the product.

b)

Split the backlog into phases to ensure that the key features are delivered first.

c)

Identify the minimum functionality required for the product.

d)

Increase the details of the work breakdown structure (WBS) to minimize errors and delays.

94.

A project manager invites the company CEO, sponsor, team members, and an external client representative to a meeting to review the project

management plan. The project manager starts to present the budget, but the CEO suddenly asks to end the meeting. What should the project

manager have done to avoid this situation?

a)

Reviewed the communications management plan before inviting an external client representative to the meeting.

b)

Reviewed the cost management plan with internal participants and CEO prior to inviting an external client representative to the

meeting.

c)

Sent the presentation slides to internal participants first and then to the external client representative prior to the meeting.

d)

Performed a root cause analysis with the external client representative and documented the findings in the lessons learned register.

95.

A project manager has been using predictive methodology for more than 10 years and is switching to an agile project. The team members

have not previously worked together. After two sprints of work, the team has not achieved any outcome and there is a lot of pressure to get

work done. What kind of leadership style should the project manager use at this stage?

a)

A directive style that makes decisions for the group to reach early outcomes

b)

A directive style that makes decisions for the group to reach early outcomes

c)

A leadership style that coaches people who want help and fosters greater team collaboration

d)

A passive leadership style that allows the team to self-organize until the norming stage is reached

96.

During each phase of an ongoing project, one of the customers engineering team members constantly disagrees with the project manager.

The team member has no project authority but is consulted by top management about the progress of the project. What should the project

manager do first?

a)

Issue a change request to clarify the scope.

b)

Use soft skills to meet privately with the team member to align expectations.

c)

Escalate this issue to the sponsor.

d)

Review the stakeholder register to determine if the team member is on it.

97.

The city has decided to build a new train station. The project will include various approaches. The construction and infrastructure Work will be

accomplished using a predictive life cycle while software will be developed using an iterative life cycle. Some neighbors are resisting the

project, have been asking the mayor to stop the project, and are threaténing legal action. What two actions should the project manager take?

(Choose two)

a)

Conduct regular meetings with the neighbors to get their buy-in for the project.

b)

Register this situation as a risk and develop a mitigation plan.

c)

Publish information on the city's website about the benefits that the new train station will bring.

d)

Have a meeting with the mayor and explain the importance of the new train station to the city.

e)

Discuss with the construction team alternatives on moving the new train station to another location.

98.

An organization is introducing agile to its projects. During an informal discussion, the project manager learned that team members who are

currently working on different teams are discussing how they would like to be together on the same team. What should the project manager

do?

a)

The project manager should allow the resources to periodically choose on which team they would like to work.

b)

The project manager should not allow resources to choose on which team they would like to work because they will always choose

their favorite team.

c)

The project manager should not allow resources to choose teams because the project manager assigns the resources based upon

project needs.

d)

The project manager should indicate that the team members have already been assigned to a team through workforce optimization.

99.

A project is nearing completion. The contingency time has been consumed. To ensure that the final deliverables are achieved on time and

within budget, the project manager has asked the team to follow a rigorous process. This is causing some resistance among the team

members. What should the project manager do to address the growing resistance?

a)

Describe to the team members how specific tools and techniques can be used to finish on time.

b)

Crash the project schedule and ask project team members to work overtime to meet the new timeline.

c)

Convince team members to use a specific methodology to complete the project on time.

d)

Motivate project team members by offering incentives to complete the project on time.

100.

Team members are having a discussion with the project manager. In the last retrospective meeting, the team realized that the obsolete

equipment could affect the next iteration of the project. The team recommends buying new equipment because it is critical to the success of

the final deliverable. What should the project manager do next?

a)

Submit a change request to increase the budget and buy new equipment.

b)

Check the project budget to verify if there is enough contingency reserve.

c)

Tell the team members that more equipment is not part of the projects scope.

d)

Review the cost management plan to determine how to address this issue.

101.

The project team finds that the latest delivery from a vendor is missing a critical component, which will likely delay the project in spite of

corrective measures. What should the project manager do to communicate this message?

a)

Ask the vendor to identify the stakeholders affected, create an action plan, and determine an implementation date.

b)

Contact department managers who are identified as stakeholders, solicit concern, and provide updates to the situation.

c)

Identify the worst-case scenario, put it into the project risk register, share the register with all project stakeholders, and raise an

alert.

d)

Draft a warning letter to the vendor, ask internal stakeholders to comment, and solicit stakeholder support to hold the vendor

accountable.

102.

A project manager is leading a meeting with key stakeholders, the project sponsor. and the product owner to define the features that will be

released after the next iteration. The purpose of the meeting is to review the product backlog prioritization, considering that during the past

iteration some deliverables were not completed. Which two items should be taken into account first to review and update the product backlog

priorities during the meeting? (Choose two)

a)

Complexity and the cost of development

b)

Reusing components from another product

c)

Industry trends and the technical approach

d)

Cost of delaying some features against business value

e)

Length of time each feature has been on the backlog

103.

An agile project team discovers that they are unable to implement a feature completely in the first iteration. The team believes it may not be

able to complete the tasks in the second iteration. The feature is a critical component that the customer has prioritized. What should the team

do?

a)

Go back to the customer and explain that they cannot implement the feature completely in one iteration.

b)

Reduce the scope of the feature to fit into one iteration and deliver it to the customer.

c)

Split the feature into smaller subfeatures. implement them, and then deliver them incrementally in multiple iterations.

d)

Ask the customer to simplify the feature so that it can be implemented in one iteration.

104.

The team is working on a critical project deliverable and the project manager is concerned about meeting the deadline. There have been

complaints from some stakeholders about some of the team members' performance. The project manager wants to understand the situation

and provide feedback to the team as soon as possible. What three actions should the project manager take to address this situation? (Choose

three)

a)

Conduct an annual review.

b)

Request a manager performance review.

c)

Perform a retrospective session.

d)

Define team ground rules.

e)

Implement daily team meetings.

105.

A company has been following a predictive approach and always waits for the preceding phase to be completed before evaluating the quality

of their products. A new project manager with experience in hybrid approaches has been assigned to help increase the efficiency of the

company's quality management process.What should the new project manager do to address the process improvements?

a)

Continue with the process as is, and wait until the next phase to suggest any improvements.

b)

Define a ground rule to comply with the quality standard and ask the team members to apply it.

c)

Discuss the process improvement with the project management office (PMO) lead to update the project delivery framework.

d)

Understand the context and interdependencies of the process from the team members and then define improvements.

106.

During the last sprint review, the main stakeholder complained that the product was missing many features they had been expecting. The

project team argued that every increment met the acceptance criteria and was approved by the main stakeholder. The cost performance index

(CPI) of the project is 1.15 and the schedule performance index (SPI) is 1.43.What should the project manager do?

a)

Explain to the stakeholder that since the acceptance criteria for every increment were met, the project can be dosed.

b)

Analyze the reason for the gap in understanding with both sides and negotiate a solution.

c)

Ask the stakeholder to submit a change request to increase the budget and time for the modifications requested.

d)

Ask the project team to perform the modifications since the project budget and schedule can support them.

107.

A project team is engaging a development team in another country to develop software. During progress reviews, the project manager

identified completion date delays due to rework because there were different interpretations of the clients needs.What should the project

manager do?

a)

Travel to the development team's office to push the schedule.

b)

Set up a meeting with key stakeholders to clarify requirements.

c)

Escalate to the project steering committee and request additional time.

d)

Create prototypes with the development team to confirm requirements.

108.

Five agile teams working together on a product recently performed release planning. Midway through the project, each team showed that

their progress was on track. When All of the teams integrated at the product level, many integration issues were observed. The overall product

release progress declined with predictions showing the committed content will not be able to be accomplished.What should the project

manager have done differently?

a)

Formed a separate quality assurance team to test all items coming from each team at the end of each sprint

b)

Ensured frequent and continuous integration of work to obtain early feedback and continuous learning

c)

Arranged an online session on the integration concept and suggested tools to the teams

d)

Performed a Scrum of Scrums on a regular basis to help the teams remove impediments

109.

An agile project is in its sixth iteration out of 10. After the iteration review, the team receives feedback from the stakeholders that could result

in a change in the product.What two actions should the project manager take? (Choose two)

a)

Ask the sponsor to approve the change request

b)

Ask the stakeholders about the priority of this change

c)

Ask the team members to analyze the impact of this change

d)

Ask the team members to include the change in the next iteration

e)

Ask the product owner to review the product backlog

110.

A company just started managing a project using an agile approach. Due to this change, the general manager is worried about the scope

definition process for upcoming projects.What should the project manager do to ensure the project scope is completely defined?

a)

Ask the general manager to review every requirement to ensure all projects will deliver the requested products.

b)

Help sponsors and stakeholders craft the product vision, and bring the team and product owner together to clarify expectations.

c)

Meet with the general manager and convince them to return to using predictive approaches to avoid any risk.

d)

Ask for a budget increase to implement a double-check process to ensure every business need is included in the requirements.

111.

A project manager is assigned to a project in a company that is transitioning to agile. Not all stakeholders believe in the project, and some

stakeholders would like the entire project defined and planned out early in the project. However, the project sponsor needs a quick win to

ensure the continuation of the project.What approach should the project manager use?

a)

A predictive approach as this would please the senior stakeholders.

b)

An agile approach as this would provide working functionality earlier.

c)

A predictive approach as this will show benefits for all stakeholders.

d)

A hybrid project as this will mitigate stakeholders' concerns.

112.

During the execution of a maintenance project, the contractor submits an offer for additional work. The project manager realizes that the

activities billed are included in the initial scope of work.What should the project manager do next in this situation?

a)

Review the project scope and negotiate with the contractor.

b)

Refuse the offer as it is included in the initial project scope.

c)

Submit a change request to approve the offer.

d)

Review the project costs and communicate this to the project sponsor.

113.

During the execution of a project the project manager notices that only one team member has one of the technical skills needed to build the

product The project manager is afraid this might have a future impact on the quality and schedule because most of the upcoming activities will

require at least three people with this specific skill. What two actions should the project manager take to prevent the team from being

unqualified? (Choose two)

a)

Exclude the activities from the roadmap

b)

Encourage working in pairs and knowledge sharing

c)

Teach the entire team the new skill.

d)

Facilitate a training event with an external trainer

e)

Increase the time estimates on the activities that require such abilities

114.

A project has a very tight delivery schedule. The project is approaching the delivery date, and the project sponsor often sends the project

manager alerts to avoid any schedule slippage. The project team has performed at an acceptable level until now, but the project manager

wants to ensure the team's performance level is maintained until the end.What action should the project manager take to motivate the project

team's performance?

a)

Send a formal notice to team members instructing them to maintain performance.

b)

Award certificates of appreciation to encourage the team.

c)

Inform the team about the delivery pressure from the project sponsor.

d)

Hire a few temporary team members to help with the additional work.

115.

During an inspection, the production phase was stopped because the inspector claimed that regulatory labels were missing. What should the

project manager do?

a)

Update the lessons teamed register.

b)

Conduct an expert judgment evaluation.

c)

Review the quality management plan.

d)

Review the risk management plan.

116.

A project manager is in rapid development mode on a joint application development module. The company wants delivery to occur in two

weeks. The module needs to be integrated with other modules on a similar timeline, but release management has a three-week backlog. What

should the project manager do?

a)

Push the team to deliver more so that the modules are developed and rolled out according to managements request.

b)

Have the team work toward the tighter deadline so that integration will be easier.

c)

Speak to the stakeholders to resolve the bottleneck and see how the entire process can be streamlined.

d)

Speak to the team and slow the current pace to ensure the team is in alignment with the release date.

117.

A project manager created a contingency plan associated with a risk. The risk was realized, but the client insists on using a new workaround

instead. The requested workaround will introduce delays and require additional budget. What should the project manager do?

a)

Proceed with the approved risk response plan.

b)

Mitigate risks associated with the workaround to avoid project delays.

c)

Request to use the management reserve to keep the schedule.

d)

Discuss the options with the client as part of the change control process.

118.

A software project using an agile approach is facing quality issues with every release, generating many production problems. What should the

project manager do to fix the problem and improve the quality?

a)

Hire an external company to add an additional layer of testing, making sure that the final product is well inspected before releasing.

b)

Hire an external company to add an additional layer of testing, making sure that the final product is well inspected before releasing.

c)

Seek extra funding approval with the sponsor to replace junior team members for more experienced ones.

d)

Create a reward system granting incentives to the team members who are able to catch more defects.

119.

In analyzing a project for monthly status reporting, the project manager notices that the schedule performance index (SPI) is 0.75 and the cost

performance index (CPI) is 1.25. The project manager must provide the first project status review soon and wants to emphasize that the

project is under control. How should the project manager report the project status to key stakeholders?

a)

Prepare a detailed presentation for stakeholders on earned value, including how it is calculated and the project's current earned

value results.

b)

Report that the project is not tracking as expected, but is still under control since the next project milestone is over a month away.

c)

Report that the project is behind schedule but that an additional experienced resource can be added to stay within schedule and

maintain the budget.

d)

Perform a detailed root cause analysis utilizing a pareto chart and fishbone diagrams to demonstrate that the project is under

control.

120.

A project manager brings in a new team member from an agile environment to work in a predictive environment. The project manager expects

to leverage the new team members agile experience with the existing team members. What should the project manager do to integrate the

new team member effectively?

a)

Train the new team member in the predictive project management approach.

b)

Meet with all team members and explain the new employees position.

c)

Set expectations with the new team member and explain what is needed.

d)

Acknowledge that hiring this new employee is a risk to the existing team.

121.

After the second iteration of a component development project, the project team conducts a retrospective. It shows that in the initial phase,

the project has failed to comply with a product functionality. The planning for this product has a predominantly predictive approach. Which

technique will help the project manager to accelerate the deliverable?

a)

Impact mapping

b)

Collective code ownership

c)

Scrum of Scrums

d)

Rolling wave planning

122.

A project manager has a team of shared resources from other projects who are working on a client project. Three days before the project is

due, the team informs the project manager that the project will be delayed because a component was not delivered on time. Competing

priorities of the shared resources are delaying delivery of the component. What should the project manager have done to prevent this delay

from happening?

a)

Maintained constant communication with the stakeholders of the other projects

b)

Used the resource management plan to identify the impacts of the other projects

c)

Updated the risk management plan and registered lessons learned for the project

d)

Reorganized the team for the project based on the work breakdown structure (WBS)

123.

During the execution phase of a project. a new project manager is assigned to replace the previous project manager. As the project manager

starts managing the project. they discover that team performance is significantly decreasing, which is impacting the projects key performance

indicators (KPIs). This team has delivered good performance on similar projects in the past. What should the project manager do next to

improve this situation?

a)

Review the resource management plan and organizational assets.

b)

Implement compression techniques to bring the project back on track.

c)

Call for a team meeting to identify the root cause for the declining performance.

d)

Estimate the baseline impacts and submit a change request.

124.

The project manager is reviewing the program risks and issues with key stakeholders. One of the stakeholders wants to understand when the

risk may potentially become an issue. What artifact should the project manager share with the stakeholder?

a)

Risk register

b)

Risk management plan

c)

Issue log

d)

Project management plan

125.

A company's project management office (PMO) has been trying to implement an adaptive approach in the project management framework,

and a project manager has been asked to use adaptive tools in their next project. This is not the first time the request has been made, and the

previous project failed when adaptive tools were implemented. What should the project manager do?

a)

Recommend to the PMO that it is not the right time to start implementing adaptive tools in projects.

b)

Prepare a change request and seek approval from the steering committee regarding the new project framework.

c)

Bring in a third party company to develop and implement a hybrid framework for this specific project.

d)

Conduct individual interviews with key stakeholders in order to understand all concerns, then prepare a communications

management plan.

126.

A project team has recently finished a sprint for developing two features for a fleet management system. Although the team delivered the

required features, they encountered several issues and conflicts during the sprint. Team members were upset about this experience and are

now showing a lack of motivation due to what has occurred. What can the project manager do to help increase the team's motivation and

engagement with the project?

a)

Set up one-on-one meetings with the project team members.

b)

Review sprint progress with the project team members.

c)

Review sprint planning procedures with the project team members.

d)

Perform a sprint retrospective with the project team members.

127.

A team member shares with their functional manager some negative details about the performance of another team member that was

discussed during the retrospective. The project manager finds out about this discussion. What two actions should the project manager take?

(Choose two)

a)

Contact the team member to explain what information can be shared outside the team

b)

Contact the team member's functional manager and invite them to the next retrospective.

c)

Meet with the entire team to review the ground rules about safe environments.

d)

Meet with the product owner to talk about the situation.

e)

Meet with the sponsor to review the situation.

128.

Due to a company merger and acquisition process, the main stakeholder of a critical project has been changed. This new stakeholder

complains that they were unaware of a delay on the project of which the rest of the stakeholders were aware. All the communications about

the project are shared via email at the start of every week. How should the project manager address this situation?

a)

Send evidence to the new stakeholder that the project's status was sent according to the schedule.

b)

Share the communications management plan with the new stakeholder.

c)

Discuss project requirements with the new stakeholder, and update the communications management plan.

d)

Suggest that the new stakeholder review the project status before the next board meeting.

129.

Which two actions should a project manager consider while launching a new virtual team? (Choose two)

a)

Evaluate the project managers own strengths and weaknesses as a virtual team leader to identify avoidable pitfalls.

b)

Identify the types and quantities of resources required for each work package or activity.

c)

Establish, in the beginning, how progress will be monitored and the best means for communicating progress.

d)

Verify if team members are on more than one team and cannot devote enough time to this team.

e)

Recruit the best resources within the organization to be part of the virtual team.

130.

The project manager of a large construction project discovers that the blueprints received from the client appear incomplete. What should the

project manager do first?

a)

Continue project execution using the current blueprints from the client.

b)

Consult with the client to determine if project execution should be continued.

c)

Reschedule the project execution date.

d)

Escalate this issue to the project sponsor.

131.

A project manager is managing a project which has a very complex and long execution period. Although the project is mostly predictive, the

learn was able to break the design and execution into smaller packages using a hybrid framework. The business wants to keep track of the

value delivered by this framework application, but there is no defined set of measurable items for the framework. What should the project

manager do first?

a)

Create a report based on the work breakdown structure (WBS) and update it on a regular basis.

b)

Work with the stakeholders to determine which measurable benefits can be tracked and assign an accountable person to monitor

and report them.

c)

Use the same benefits tracking process from the last predictive project and add this to the monthly status report.

d)

Research which templates of reports were used the most for this framework and incorporate them into the project.

132.

During the daily meetings with the team, the project manager notices that a new team member is not making the expected progress on an

assigned task. What should the project manager do?

a)

Ask an experienced team member to coach the new team member.

b)

Ask an experienced team member to identify a replacement.

c)

Ask the new team member to reassess their own capabilities.

d)

Ask the new team member to follow the team ground rules.

133.

A company recently used desktop research for a feasibility study, which showed that the project is behind schedule. The project team also has

concerns about the impact of scope changes on the project schedule. What should the project manager do to keep the project on schedule

while still meeting project objectives?

a)

Collaborate with the change control board (CCB) to review the scope and submit any change requests.

b)

Submit a change request to the CCB and update the schedule.

c)

Update the scope and move on to the next project milestone.

d)

Update the scope and add more resources to the project.

134.

The customer is reviewing the new reporting system and informs the project manager that one of the components in the printing module is

not complete. The project manager reviews the work breakdown structure (WBS) and confirms that the component is included. What does the

project manager need to do first?

a)

Escalate this issue to the project sponsor immediately.

b)

Meet with the project team to understand the issue and define actions.

c)

Ask the project team to conduct a quality audit of the printing module components.

d)

Raise a change request to immediately implement the printing module component.

135.

A technical manager, newly appointed by the client, visits the project site to verify the project deliverables. The technical manager feels that

the project manager has not been providing enough information. What should the project manager do first to resolve this situation?

a)

Identify the lack of information as a risk and update the risk register.

b)

Schedule more frequent meetings with the technical manager.

c)

Update the issue log and escalate to the project sponsor.

d)

Review and update the stakeholder engagement plan.

136.

A team is working on a project using a hybrid approach, and they are facing a lot of obstacles and blockers from some stakeholders. What

should the project manager do to improve project performance?

a)

Add blockers to the issue log and risk management plan.

b)

Ask stakeholders to communicate with the project manager and not directly with the team.

c)

Empower the team members to remove obstacles and blockers.

d)

Address and remove obstacles and blockers for the team.

137.

A project manager is working on the implementation of new phases in the production process of a regulated industry. Which two stakeholders

can help the project manager determine and address compliance requirements? (Choose two)

a)

Advisory team panel

b)

Risk steering committee

c)

Functional managers

d)

Board of directors

e)

Chief executive officer

138.

An executive sponsor of a predictive project asked a project manager experienced in agile to assess if a project could be executed using an agile

approach. What factor should the project manager consider when determining if the project is suitable for an agile approach?

a)

The project team has a colocated space and is capable of working together.

b)

The project scope can be decomposed into smaller parts, the first representing a minimum viable product (MVP).

c)

The project is an information technology project and has minimal impact to the organization.

d)

The project scope is well defined and the requirements are prioritized.

139.

During the implementation phase of a project, a new regulation affects the project, and a critical status meeting discussing the scope changes

is required. The project manager discovers that a key stakeholder cannot attend the scheduled meeting. What should the project manager do?

a)

Meet with the project sponsor to discuss how to address the situation.

b)

Update the communications management plan and implement the change.

c)

Meet with the stakeholder prior to the meeting to obtain their opinion.

d)

Call for a change control board (CCB) meeting, and inform the stakeholder about the outcome.

140.

The project sponsor requested technical specifications for a project-related component. The project sponsor does not have the authorization

to see the specifications, but insists on seeing them. What should the project manager do first in this situation?

a)

Update the issue log to make the project team aware and to develop a strategy.

b)

Create a stakeholder engagement plan to help the team formulate a response.

c)

Meet with the project sponsor as soon as possible to discuss the matter further.

d)

Provide the specifications to the project sponsor with some information removed.

141.

A project manager is managing a project which is approaching the end of the execution phase. A high-level stakeholder informs the project

manager that a very important requirement was not included in the scope of the project, and that without that requirement the project will

deliver no value. What is the first thing the project manager should do?

a)

Include the requirement into the project and schedule it as soon as possible.

b)

Inform the stakeholder that it is impossible to add new requirements to an approved project scope.

c)

Inform the project sponsor about the situation and request assistance.

d)

Evaluate the impact that the inclusion of this new requirement will have on project performance.

142.

A team is holding the first demonstration of the software built to date on a medium-sized project. The product owner has uncovered a number

of issues they would like to be addressed before providing approval. How should the project manager approach this problem?

a)

Refer the product owner to the change management plan, then escalate to the steering committee.

b)

Tell the product owner the issues will be addressed in the second version of the software.

c)

Refer the product owner to the signed business requirement document and explain that the current plan cannot facilitate these

changes.

d)

Plan to address the issues through backlog grooming and incorporate them into the next sprint.

143.

The project manager of an agile project has been asked to reduce the budget by 30%. Since this is a small project team, the budget is primarily

allocated to resources. What strategy should the pled manager use in order to keep delivering value in a restricted environment?

a)

Reduce the project staff and adjust the scope and timelines accordingly in support of the budget reduction.

b)

Restrict the project scope only to basic critical features, and run the project with the current staffing level until all of the budget is

consumed.

c)

Prioritize the product backlog looking for high business value and low effort, and adjust the project budget and staffing to account

for those items.

d)

Balance the project team in order to accommodate the budget challenges, and provide training to mitigate the risk of low

performance.

144.

A project team is globally distributed with team members living and working in different time zones. The project manager is trying to get the

team to collaborate effectively. Which three actions should the project manager take to accomplish this goal? (Choose three)

a)

Require the team to have daily mandatory meetings with the project management office (PMO).

b)

Recommend the use of formal written documentation in all project communications

c)

Review the communications strategy with the team regularly with a view for continuous improvement.

d)

Send out a survey to review the preferred method, time frequency for communications.

e)

Compile a communications management plan with input from all stakeholders and distribute for review and approval.

145.

An agile project manager would like to convert the requirements document into epics, capabilities, features, and stories. In how many

iterations should the project manager estimate the story duration?

a)

Four iterations

b)

Three iterations

c)

Two iterations

d)

One iteration

146.

During project execution, the project manager discovered that a key deliverable was missing from the scope of work. After investigation, the

project manager and the team discovered that the missing deliverable will impact the critical path.What should the project manager do to

avoid future delays?

a)

Add additional resources to the project.

b)

Submit a change request.

c)

Review the risk management plan.

d)

Update the scope of work.

147.

A highly skilled team resource received a job offer and is leaving the project soon. What should the project manager do to maintain project

performance while a new team member is being onboarded?

a)

Motivate the new team member to perform.

b)

Share project documents with the new team member.

c)

Offer cross-training and mentoring to the new team member.

d)

Log a risk in the risk register and work with the new team member to mitigate it.

148.

An organization has historically executed most projects using a predictive approach. The organization now wants to change over to an agile

approach.Which strategy will be useful to effectively help prepare the organization for this change?

a)

Take a big bang approach of moving the whole organization to agile at once.

b)

Add multiple layers of managers who will be accountable for the agile execution.

c)

Improve organizational readiness by addressing impediments to agile in the organization.

d)

Create a task force of executives who will monitor agile projects on a daily basis.

149.

In a fixed time and budget project, the customer wants the development of a core component to be based on agile practices, as the final scope

of the requirement has not yet been fully developed. The project manager is participating in contract development with the sales team and

wants to ensure that development costs do not impact the profitability of the project.Which two controls should the project manager

incorporate into the contract to specifically address the development of the core component? (Choose two)

a)

Limit the number of iterations for development in the contract.

b)

Establish a governance committee to review the contract delivery.

c)

Provide alternatives to scope change at specific project phases within the contract.

d)

Tier the contract for fixed and agile components.

e)

Require that only internal resources be utilized for this project.

150.

A project team has recently completed the initial sprint for developing an automated payroll system for a company The project manager has

scheduled a sprint planning meeting with the product owner and team members to discuss which features should be worked on next Which

two pieces of information does the project manager need in order to make this meeting productive and effective? (Choose two)

a)

Sprint charter

b)

Burndown chart

c)

Company mission and vision

d)

Product backlog

e)

Sprint goal

151.

A new project manager is planning an information security project for a company that resides in different countries. What is the first step the

project manager should take to gather customer requirements?

a)

Conduct a stakeholder analysis to identify how regional policies may influence needs.

b)

Conduct a project scope review workshop with relevant stakeholders.

c)

Conduct project planning meetings in one location with relevant stakeholders.

d)

Request relevant stakeholders to conduct an analysis and reach consensus independently.

152.

A global petroleum crisis has affected the distribution of crude oil in the region where the construction project is underway. Materials are not

being delivered on time and this phase of construction is already behind for what was initially planned.What should the project manager do

first to prevent the project from going further off track?

a)

Propose a pause in this phase to save labor costs and asset depreciation.

b)

Perform a risk assessment and define a risk response action plan.

c)

Proceed with the project using management reserves to cover any delays or losses.

d)

Establish new partnerships with other suppliers in anticipation of any delays.

153.

A group has been working together for one month. During daily meetings, a team member continues to express issues in completing their

tasks.What should the project manager do?

a)

Have a confidential discussion with the team member to identify the root cause.

b)

Start a discussion with all team members to help resolve the issues.

c)

Move the team member to another task that is more skill appropriate.

d)

Wait for the team to identify and solve the problem independently.

154.

During the course of a project, the team develops negative group behaviors and becomes unmotivated and unproductive. What should the

project manager do to improve the project team's performance?

a)

Conduct a root cause analysis session.

b)

Update the stakeholder engagement plan.

c)

Escalate poor performance to functional managers.

d)

Define and analyze performance metrics.

155.

A company's CEO has just returned from a conference on the use of artificial intelligence (Al) and would like the project manager to implement

this technology in the organization. What should the project manager do first?

a)

Start developing a business case.

b)

Gather requirements from stakeholders.

c)

Start a strengths, weaknesses, opportunities, and threats (SWOT).

d)

Engage stakeholders and allocate resources.

156.

The client will not agree to closure, claiming that the project team has not performed the code inspections mandated in the development

contract. The project team has performed the code inspections, however the records are not complete.What should the project manager do?

a)

Seek expert legal advice on the interpretation of the clauses in the contract.

b)

Hold a meeting with the project team, project sponsor, and the client to agree to the further work required to close the project and

add to lessons learned.

c)

Close the project and hand over the deliverables to the client.

d)

Hold a lessons learned workshop with the project team and project sponsor to avoid contractual compliance issues arising in future

projects.

157.

A project is initiated to deliver a new product. The product should be of the highest quality, be delivered as soon as possible, and be in

compliance with local regulations.What should the project manager do first to determine the correct project approach?

a)

Analyze and recommend a development approach.

b)

Use expert judgment to define the approach.

c)

Use the team's experience to define the approach.

d)

Consult with team members and then choose the approach.

158.

A project manager has been asked to lead a project. The performing organization does not have a project management office (PMO) or formal

governance policies, procedures, and guidelines for this type of project.What should the project manager do first to determine a governance

approach for the project?

a)

Consult with team members and stakeholders to determine whether the organization has any informal governance policies,

procedures, and guidelines.

b)

Coach the self-managing team to produce tailored governance policies, procedures, and guidelines for the project.

c)

Choose either a predictive or agile framework best suited to the nature of the project, and use this framework as the basis for

project governance policies, procedures, and guidelines.

d)

Consult a subject matter expert (SME) as to the best governance policies, procedures, and guidelines to be used by the project.

159.

The operations director complains to the CEO about the outcome of a project's first sprint. The operations department will not be able to

support a new product due to poor performance indicators. The project team facilitator asks for feedback from the project team and is

informed that performance information is available in the application server log.How should this complaint be addressed?

a)

Request that the issue be included in the next board of directors meeting to explain all of the needs.

b)

Add the complaint to the product backlog to be addressed in the next sprint.

c)

Invite a member of the operations team to be part of the validation and sprint meetings.

d)

Ask the operations director to define the acceptance criteria to make clear the delivery is correct.

160.

A team is currently working on a mobile app solution. During sprint execution, one of the developers requires clarification about the

acceptance criteria for a particular task.What should the project manager do to obtain the information required by the developer?

a)

Write an email to the client requesting clarification.

b)

Work with the product owner to clarify the requirement.

c)

Seek support from the development manager.

d)

Request direction from the project sponsor.

161.

A project manager is in the middle of an agile project comprised of 100 user stories broken down into five iterations. Each user story is worth

US$50. The actual expenditure is US$2,000 and 50 user stories have been delivered.Which statement is true?

a)

The project is over budget and behind schedule.

b)

The project is under budget and on schedule.

c)

The project is on budget and on schedule.

d)

The project is under budget and behind schedule.

162.

A company has an existing contract to maintain and enhance a client's customer database. The company's legal department informs the

project manager that a new piece of legislature requiring stricter protection of customer information might soon be signed into law. The law

will require additional security features to be implemented into the database the project manager is maintaining. These features are not

included in the scope of the current contract.What should the project manager do?

a)

Seek the project sponsors support to influence the client to amend the contract immediately.

b)

Ask the legal department to raise the issue in the next contract negotiation with the customer.

c)

Update the risk register to include this issue and discuss the appropriate risk response plans with the project sponsor and client.

d)

Wait until the legal requirements are finalized so the change in scope can be concretely defined.

163.

In a multinational multi location project with virtual teams a project manager has established a project baseline The project manager discovers

that multiple risk elements have appeared. The project manager did not foresee these risks during the planning stage of the project. What

should the project manager calculate to address this critical budgetary situation? (Choose two)

a)

Contingency control in the project and rebaseline

b)

Mitigation control in the project

c)

Benefits management control in the project

d)

Integrated change control in the project

e)

Currency exchange rate

164.

During the third iteration, the team encounters a major delay that has not had significant improvements over the last few weeks. What should

the project manager do?

a)

Retrospect frequently and suggest improvements.

b)

Incorporate a predictive approach for this element.

c)

Implement mitigation strategies for this element.

d)

Request additional team members to help with improvements.

165.

A project manager has joined a company in an unfamiliar industry and has been given a strategically important project. Being new, and not

fully understanding the interdependencies of the various departmental work items, the project manager is unsure of how to plan the

project.How should the project manager proceed?

a)

Consult the product owner and request a complete prioritization session.

b)

Consult the project sponsor and request their feedback.

c)

Consult a senior developer within the organization and request their input.

d)

Consult a senior project manager within the organization and request their expert judgement.

166.

A project manager has noticed that the performance of a new team member has increased dramatically over the past few months. The project

manager has been measuring this team member's performance through the cost performance index (CPI) and schedule performance index

(SPI) of work packages. The project manager has also assigned new, unrelated work packages to this team member. The project manager

wants to formally record the team member's success in the project documentation.What should the project manager do?

a)

Attach a note to the project management plan about the team member.

b)

Record the team member's contribution in the responsibility assignment matrix (RAM).

c)

Send a communication to management recognizing the team member's contributions.

d)

Hold a project team meeting about the team member's contribution and take minutes.

167.

A project manager has received an updated earned value analysis report.The following are the key findings from the report :- Budget at

completion = US$1 million- Earned value = US$0.7 million-Actual cost = US$0.75 million-Cost performance index=0.933Based on this

information, what should the project manager conclude about project performance?

a)

The project will be difficult to complete as planned.

b)

The project will be easier to complete than planned.

c)

The project will be completed exactly as planned.

d)

The project will not be completed as planned.

168.

A project manager has taken over an existing project. According to the previous project manager, the project is on track and within budget.

However, stakeholders are unhappy with the recent progress report since the metrics show that the project is delayed and the cost is higher

than expected.What should the project manager do?

a)

Conduct an earned value analysis (EVA).

b)

Schedule a meeting with the previous project manager.

c)

Submit a change request to the change control board (CCB)

d)

Schedule training for project team members.

169.

A junior staff member was recently assigned to the team. The new team member tells the project manager that they are confused because

they are not familiar with what is expected of them on the project.What should the project manager do to assist the new team member?

a)

Advise the new team member to review the project charter and stakeholder engagement plan.

b)

Instruct the new team member to review the responsible, accountable, consult. and inform (RMCI) matrix before asking for help.

c)

Advise the new team member to enroll in project management training.

d)

Review the resource management plan and provide mentoring to the new team member if necessary.

170.

An agile team member received certification on a new tool; however, this team member is complaining that the rest of the team is not using

the tool due to lack of knowledge. How should the servant leader apply emotional intelligence to leverage this situation to benefit the project?

a)

Ask the team member to use their recently acquired knowledge to develop and provide training to the team.

b)

Request budget to reward the team member so others will be motivated to obtain the same certification.

c)

Promote the team member to product owner to leverage the new knowledge with the clients.

d)

Provide an incentive to team members who begin using the new tool on this project.

171.

During the initiating phase of a project a key stakeholder requests frequent changes to the project scope. What should the project manager do

to improve the stakeholders engagement?

a)

Discuss the project scope statement with the key stakeholder and build prototypes.

b)

Discuss the work breakdown structure (WBS) with the key stakeholder and refine the requirements.

c)

Update the project charter and discuss it with the key stakeholder.

d)

Update the project backlog and discuss it with the key stakeholder.

172.

In a functional organization, a product analyst is assigned to a short-duration application development effort. The analyst expresses concerns

about the task and asks the project manager to provide the support of a peer with expertise in this domain.What should the project manager

do?

a)

Recognize the analyst's concerns and reassign the task to another team member.

b)

Enroll the analyst in a capacity-building program, and keep this analyst assigned to the task.

c)

Ask the analyst to use skills to develop the tool, then move development to another team member.

d)

Make sure the analyst has regular pairing meetings with the other team member throughout task execution.

173.

A project manager accepts a delivery at the project site but the items are of a poor quality. The project manager gets the local vendor to fix the

items but more deliveries from this vendor are expected.What should the project manager do going forward?

a)

Review the contract requirements and ask for the applicable evidence for quality assurance.

b)

Allocate extra time to inspect deliveries for quality assurance upon arrival at the site.

c)

Call the vendor and have them verbally guarantee the quality of the next site delivery.

d)

Have the vendor issue the quality documentation prior to the next delivery.

174.

The project velocity has recently slipped, and a decision was made to skip testing to increase the momentum and bring the project back on

track. What will the project manager need to focus on as a result of this decision?

a)

Increased cost

b)

Decreased efficiency

c)

Increased technical debt

d)

increase exchange rate

175.

The project velocity has recently slipped, and a decision was made to skip testing to increase the momentum and bring the project back on

track. What will the project manager need to focus on as a result of this decision?During a retrospective meeting, a project manager hears that stakeholders have been constantly complaining at iteration demos about

product features not being delivered as requested. What advice should the project manager give to the product owner to ensure that product

features are always delivered as requested?

a)

Validate acceptance criteria with stakeholders prior to backlog refinement.

b)

Include stakeholders during daily standup meetings to monitor progress.

c)

Create a requirements traceability matrix and distribute it accordingly.

d)

Avoid including stakeholders in iteration reviews.

176.

An experienced project manager is managing a multi-million dollar agile project. The project manager communicates the ground rules to the

team, but after 12 iterations, the project manager starts noticing that some team members are not following the ground rules.What should

the project manager do first to ensure team adherence to the ground rúles?

a)

Contact human resources to request a written warning letter be sent to team members not following the ground rules.

b)

Ask the functional manager to replace team members not following the ground rules.

c)

Schedule a meeting with the project team to reinforce the ground rules.

d)

Notify the project sponsor about this behavior and ask the sponsor to take disciplinary action.

177.

A project manager is attending a progress meeting with a client. The client requests a design change which might potentially add value to the

project.What action should the project manager take?

a)

Accommodate the change request to serve the client's needs.

b)

Make transactional decisions focusing on the project goals.

c)

Consult with team members and allow them to make a decision.

d)

Convince the client not to make changes to the project.

178.

A project manager has two projects that are being executed at the same time. The duration of the critical project must be reduced, but the

project manager does not have enough resources to achieve this goal. In addition, the schedule does not have activities that can be

overlapped.What should the project manager do?

a)

Provide schedule optimization training to the project teams to improve their skills.

b)

Analyze both projects to determine the most effective use of common resources.

c)

Use resource optimization to justify requesting more resources for the critical project.

d)

Apply fast-tracking techniques to compress the schedule of the critical project.

179.

An agile project is starting its seventh out of eight iterations. In a planning meeting, the team realizes that an unidentified risk became an

issue, and the contingency reserve has to be used.What should the project manager do?

a)

Ask the sponsor for money to implement the contingency plan.

b)

Ask the team to include the contingency plan in the iteration backlog.

c)

Help the team review the project approach to initiate the corrective actions.

d)

Ask the sponsor to approve inclusion of an additional aeration to the project.

180.

At the end of a meeting, a functional manager takes the project manager aside to raise some concerns on behalf of a project team member

who is unclear about their role and responsibilities for the project. What should the project manager do in this situation?

a)

Tell the functional manager and the project team member to review the project charter.

b)

Advise the functional manager and the project team member to review the resource management plan.

c)

Ask the functional manager to create a specific responsible, accountable, consult, and inform (RACI) chart for the team member.

d)

Develop a work plan for the project team member with the help of the resource manager.