WorksheetsUE7 Pro Comm Revised Multiple Choice
Total questions: 11
Worksheet time: 6mins
Which of the following is an output device?
Keyboard
Mouse
Smartphone
Digital camera
Which of the following is not a feature of photo-editing software?
Overlaying audio onto images
Resizing and cropping of images
Altering of brightness and color of images
Applying filters to images
What is the first step in the listening process?
Receive
Understand
Evaluate
Respond
What type of listening occurs when the listener demonstrates an understanding of the message by restating what was said?
Critical listening
Empathetic listening
When ____, your first decision is whether you can or should do what is being asked.
participating in discussions
talking with customers
giving a presentation
receiving a request
Which of the following is not a purpose for listening?
Listen for specific information
Listen to requests
Listen to digital presentations
Listen to persuasive talk
There are three general benefits for evaluating messages based on prior knowledge. Which of the following is not one of them?
A. Improved accuracy
B. Improved focus
C. Improved memory
D. Improved understanding
You should provide feedback by ____.
Asking questions and making comments
Nodding your head and smiling
Raising your hand and taking notes
Appearing confident and prepared
In face-to-face communication, body language is an important way to show the speaker you are listening actively. Which of the following will show a speaker that you are paying attention?
Raising your hand
Leaning toward the speaker
Letting your eyes scan the room
Turning your back toward the speaker
Which of the following statements is true when taking notes?
Effective note-taking requires careful, active listening.
You must be able to comprehend, evaluate, and summarize the information heard.
It is important to write down things you must do following a discussion or meeting.
All are correct.
Which of the following is not a way to fight listening barriers?
A. Be attentive.
B. Be flexible.
C. Be biased.
D. Be empathetic.
