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WHAT IS COMMUNICATION?

Total questions: 10

Worksheet time: 6mins

Name
Class
Date
1.

Which of the following is an example of formal communication?

a)

Gossip among colleagues

b)

A manager giving instructions in a meeting

c)

Talking about sports in the office

d)

Sharing memes in a group chat

2.

Sign Language is Non verbal communication

a)

Yes

b)

No

3.

What is the purpose of downward communication?

a)

To share rumors

b)

To give instructions from employees to managers

c)

To give instructions from managers to employees

d)

To avoid giving feedback

4.

What is horizontal communication?

a)

Communication between manager and employee

b)

Communication between employees at the same level

c)

Communication only through email

d)

Communication from top to bottom

5.

What is the main barrier in the process of communication in an organization?

(a)  

6.

Which of the following best describes the process of communication?

a)

transmitting information with no need for feedback

b)

Speaking clearly without considering the listener

c)

exchanging messages with the goal of mutual understanding

d)

Sending information through digital channels only

7.

To establish credibility, you should carry yourself and look like you are....

a)

hardworking

b)

competent in cooking

c)

confidence

d)

soft spoken

8.

Which channel has the most effective level of clarity?

a)

email

b)

Handheld devices

c)

spreadsheet

d)

video conferencing

9.

If you are working in a marketing department, which purpose of communication will you use?

a)

to inform

b)

to establish credibility

c)

to show kindness

d)

to persuade

10.

Why is encoding important for effective communication?

a)

It ensures the message is received quickly

b)

It helps the sender organize their ideas clearly

c)

It replaces the need for feedback