NEW
Font size
WorksheetsUser Research (Binus University)
Total questions: 12
Worksheet time: 2mins
Why is user research critical in system development?
It reduces project cost by 10%
It ensures better usability and adoption
It replaces testing phases
It speeds up programming
What is the main goal of user research?
To increase profit margins
To test the UI design
To understand user needs and behaviors
To document system architecture
When should user research be used in the SDLC?
Only after launch
Only during coding
During system maintenance
Early in the product strategy phase
Which of the following is an example of contextual inquiry?
Giving users a survey online
Watching users from a distance
Sitting with a Gojek driver to observe app use
Testing a prototype in a lab
What makes ethnography different from other methods?
It is done in a controlled lab
It uses analytics
It requires researchers to immerse in users’ environments
It only works with mobile apps
What is the risk of interviewing the wrong users?
The app will run slowly
You’ll get biased business insights
The results won’t reflect actual target user needs
There won’t be enough participants
Which research method is best for post-launch product feedback?
Ethnography
Usability testing
Surveys and analytics
Contextual inquiry
What does “ignoring non-verbal cues” mean in user research?
Not recording audio
Missing facial expressions or behaviors
Forgetting to send a follow-up email
Not taking notes during interviews
What is one danger of jumping to conclusions too early in research?
You will need ethics approval
You might implement the wrong feature
It delays documentation
You collect too much data
Why is it important to share research insights clearly?
To create better UI animations
So developers can understand and act on findings
To increase stakeholder confusion
Because it’s part of ISO 9001
What type of insight does user research typically provide?
Financial investment plans
Server-side performance metrics
Deep understanding of user needs and pain points
Software deployment strategies
What is the BEST method for observing spontaneous user behavior in real environments?
Naturalistic Observation
A/B Testing
Diary Studies
Lab-Based Prototyping
