________________: moral rules and values governing the conduct of a person or group; set of standards which define right from wrong.

________________: adhering to an established set of personal ethics and sound moral principles; acting with honesty in all situations.

________________: an inflated sense of self-importance.

________________: the result of an action.

________________: a difficult situation in which you are required to make a decision.

________________:an issue in which you must decide whether something is right or wrong; sometimes referred to as an ethical situation.

________________: instinct; gut feeling.

________________: a business that operates out of a physical facility (instead of online).

________________: a business that buys consumer goods or services and sells them to the ultimate consumer.

________________: a type of producer that constructs roads, bridges, buildings, houses, etc.

________________: businesses that buy and sell goods to others; retailers and wholesalers.

________________: the quantity of a good or service that buyers are ready to buy at a given price at a particular time.

________________: a condition resulting from the gap between limited resources and unlimited wants for goods and services.

________________: giving up all or a part of one thing in order to get something else.

________________: the benefit that is lost when you decide to use scarce resources for one purpose rather than for another.

________________: the amount of money paid for a good, service, or resource.

________________: the quantity of a good or service that sellers are able and willing to offer for sale at a specified price in a given time period.

________________: a desire for something that is not required.

________________: economic principle which states that the quantity of a good or service that will be offered for sale varies in direct relation to its price.

________________: something required or essential that is lacking.

________________: desires for things that can be obtained without spending money.

________________: economic principle which states that the quantity of a good or service that people will buy varies inversely with the price of the good or service.

________________: the study of how to meet unlimited, competing wants with limited resources.

________________: a command economic system in which the government controls the economic system and does not allow private ownership of the means of production and distribution.

________________: an economic system in which all or many of the means of production and distribution are owned and controlled by the government.

________________: an individual who: invents, develops, and distributes a good or provides a service; assumes the risks of starting and building a business; and receives personal and financial rewards for her/his efforts.

________________: a business that employs 500 or fewer people.

________________: the amount of money a business pays for the products it sells or for the raw materials from shich it produces goods to sell; the amount of money a businsss pays for the products (or for any part of the products) it sells.

________________: the rivalry between two or more businesses to attract scarce customer dollars.

________________: the possibility of loss or failure that occurs as a result of the economy.

________________: the possibility of loss (failure) or gain (success) inherent in conducting business.

________________: amount of income earned by a business prior to paying income taxes.

________________: the money that a business spends.

________________: an organized effort to produce and/or distribute goods and services.

________________: keeping accurate and useful financial records; and analyzing and interpreting the recorded information.

________________: the day-to-day activities required for continued business functioning.

________________: the process of planning, controlling, and organizing an organization or department.

________________: the process of planning, maintaining, monitoring, controlling, and reporting the use of financial resources.

________________: the process or activity of producing goods and services.

________________: the management function that monitors the work effort.

________________: the ability to communicate, interact, and build relationships with others.

________________: the management function of providing guidance to workers and work projects.

________________: an integrated technology that assists with an organization's information management needs.

________________: the management function of setting up the way the business's work will be done.

What is the primary reason customers give for not returning to a business?

How can positive customer relations boost productivity.

How are salespeople who practice good customer relations primarily benefiting a business?

________________: An individual who has had specialized training in accounting procedures.

________________: a method of accounting that records transactions at the time they occur.

________________: a process or series of steps that businesses complete to maintain their financial records effectively.

________________: the process of keeping financial records.

________________: finance activity involving making decisions about financing.

________________: anything of value that a business owns.

________________: the monies that a business spends; also called expenditures.

________________: rules that accountants must follow when preparing financial statements.

________________: finance activity involving making decisions about a firm’s investments.

________________: a financial summary of recording as to when, where, and how much money will flow into and out of a business.

________________: a business's net income; the decisive point.

________________: in the operations function - resources utilized.

________________: the money it takes to keep inventory in stock.

________________: refers to managing the flow of goods and services from production to consumption.

________________: tracking the amount, the kind, and the value of inventory that a business has on hand.

________________: the buying of goods and services for a business.

________________: the day-to-day activities for continued business functioning.

________________: any paid form of nonpersonal presentation of ideas, goods, or services.

________________: the activity, set of institutions, and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large.

________________: programs that instruct computers to perform specific operations.

________________: facts and figures.

What is the set of computer programs that manage the hardware and software of a computer?

________________: keyboards, mouse, scanners, cameras, joysticks, and microphones; a piece of equipment used to provide data and control signals to an information processing system.

________________: store your contacts, which makes it easy to correspond and share contact information with others.

________________: files included with emails.

________________: software programs that allow you to view webpages, such as Internet Explorer, Safari, Firefox, or Google Chrome.

________________: software used to create a sequence of text and graphics, and often audio and video, to accompany a speech or public presentation.

________________: file made of rows and columns that help sort, organize, and arrange data efficiently, and calculate numerical data.

________________: designed to create databases and to store, manage, search, and extract the information contained within them.

________________: help you email multiple people at once.

________________: an application that allows users to send, receive, and read electronic messages between users.

________________: the use of computer software to control machines, tools, and processes involved in manufacturing products.

________________: the use of computer technology to plan, design, test, and alter products.

________________: software utilized to allow working from home or a remote location.

________________: a number you choose to gain access to an account.

________________: the state of being accountable, liable, or answerable.

________________: the manner, disposition, feeling, position, etc., with regards to a person or thing; tendency or orientation, especially of the mind.

________________: a payment or gift, as one made to help someone or given by an employer, an insurance company, or a public agency.

________________: something causing unavoidable danger, peril, risk, or difficulty.

________________: the state or fact of being responsible, answerable, or accountable for something within one's power, control, or management.

________________: natural talents for learning specific skills.

________________: the abilities you use when giving and receiving different kinds of information. These skills involve listening, speaking, observing, and empathizing.

________________: a person who makes a formal application or request for something, especially a job.

________________: the company department charged with finding, screening, recruiting, and training job applicants, as well as administering benefits.

________________: an occupation undertaken for a significant period of a person's life and with opportunities for progress.

________________: the way a person looks at life.

________________: a paid position or regular employment.

________________: principles or beliefs that guide and regulate actions and behavior.

________________: a formal meeting at which someone is asked questions in order to find out if they are suitable for a post of employment.

________________: a form that employers ask job applicants to fill out to learn about their work history.

________________: an occupation undertaken for a significant period of a person's life and with opportunities for progress.

________________: when an employee advances to a position that is classified at a higher salary grade, or in certain circumstances, an acknowledgment of significant greater responsibilities within the same grade.