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الجودة 27

Total questions: 21

Worksheet time: 11mins

Name
Class
Date
1.

refers to providing safe, effective, patient- centered, and timely services.

a)

Quality Control Tools

b)

Quality in healthcare

c)

Pareto Chart

2.

is a proactive approach to enhancing healthcare processes, focusing on incremental changes to achieve better patient outcomes and more efficient services.

a)

Quality in Healthcare

b)

Continuous Improvement

c)

Quality Control Tools

3.

Key frameworks include?

a)

Plan

b)

Do

c)

ACT

d)

Cheek

e)

All,PDCA

4.

help in identifying, analyzing, and rectifying quality issues.

a)

Continuous Improvement

b)

Quality Control Tools (QC)

c)

Quality in Healthcare

5.

They offer a structured way to examine and improve processes and outcomes

a)

Check Sheet

b)

Quality Control Tools(QC)

c)

Continuous Improvement

d)

Quality in Healthcare

6.

is a simple data collection tool that records and compiles data in real time at the site of the activity

a)

Quality Control Tools

b)

Check Sheet

c)

Continuous Improvement

d)

Quality in Healthcare

7.

the frequency of specific problems or events over time.

a)

Check Sheet

b)

track

c)

tools

8.

Helps prioritize quality improvement efforts by focusing on high- impact areas.

a)

Quality Control Tools

b)

Benefits of Using a Pareto Chart

c)

Quality in Healthcare

9.

Identifies the most significant issues that require attention.

a)

Quality in Healthcare

b)

Continuous Improvement

c)

Check Sheet

d)

Benefits of Using a Pareto Chart

10.

Rank the data from highest to lowest frequency

a)

Calculate Cumulative Percentages

b)

Plot Data

c)

Order Data

d)

Collect Data

11.

Determine the cumulative،

impact of each factor.

a)

Order Data

b)

Calculate Cumulative Percentages

c)

Collect Data

d)

Plot Data

12.

Use a check sheet or similar tool to record occurrences.

a)

Collect Data

b)

Plot Data

c)

Calculate Cumulative Percentages

d)

Order Data

13.

In an ICU, a Pareto Chart might show that 80% of patient complaints …?

a)

relate to communication, wait times, and noise levels

b)

lack of nurses and doctors

c)

Irregularity and lack of interest

14.

tool helps identify and visualize the root causes of a problem.

a)

1- Cause & Effect Diagram

b)

2-Fishbone or Ishikawa،

c)

3-Pareto Chart

d)

1-2

15.

Ishikawa Diagram&Cause & Effect &Fishbone

Application in Healthcare

a)

Identifies the most significant issues that require attention.

b)

Useful for investigating patient safety issues, workflow inefficiencies, or errors in patient documentation.

c)

Helps prioritize quality improvement efforts by focusing on high- impact areas

16.

Staff qualifications, training, workload.

a)

Equipment

b)

People

c)

Processes

d)

Environment

17.

Workflow steps, procedure adherence

a)

Environment

b)

Processes

c)

Equipment

d)

Materials

18.

Medical devices, technology reliability.

a)

People

b)

Processes

c)

Equipment

d)

Management

19.

Cleanliness, noise, lighting.

a)

Environment

b)

Management

c)

Equipment

d)

People

20.

Medication, supplies, instruments

a)

Management

b)

Equipment

c)

Materials

d)

Processes

21.

Identify specific causes within each category and add them as “bones” branching from the main categories.

a)

Brainstorming Causes

b)

Ishikawa Diagram

c)

Pareto Chart