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Organizational Structures and Communication Worksheet

Total questions: 21

Worksheet time: 11mins

Name
Class
Date
1.

Which of the following is a disadvantage of an indoor work environment?

a)

Established work area

b)

Repetitive environment

c)

Excessive walking or standing

d)

Additional safety risks

2.

What should be considered before accepting a job which requires physical labor?

a)

Technological requirements

b)

Loss of work due to weather conditions

c)

Working extended hours

d)

Obesity

3.

What do surge protectors help prevent in the workplace?

a)

Viruses

b)

Fraying cords

c)

Loose wires

d)

Electrical fires

4.

Which technological tool is important for storing critical files?

a)

Battery backup systems and drives

b)

Monitor outlets

c)

Fire walls

d)

Virus protection software

5.

Sara logs into Facebook while at work and uploads photos of a party she went to over the weekend. Which of the following could NOT occur due to her use of social media?

a)

Her boss could view her photos as unprofessional

b)

A virus could infect her computer

c)

She could be written up for violating company policy

d)

She could receive a promotion for her social skills

6.

Which of the following is NOT a characteristic of organizational structures?

a)

A. All organizations have a purpose

b)

B. All organizations are comprised of people

c)

C. All organizations require a minimum number of people

d)

D. All organizations have a formal and informal structure

7.

Which of the following illustrates the correct flow of a formal structure?

a)

Top management → Middle management → Lower management → Operatives

b)

Operatives → Lower management → Middle management → Top management

c)

Middle management → Top management → Operatives → Lower management

d)

Lower management → Top management → Middle management → Operatives

8.

What is the correct order of the chain of command in a typical organization?

a)

Top management > Middle management > Supervisors > Employees

b)

Top management > Middle management > Employees > Supervisors

c)

Middle management > Top management > Employees > Supervisors

d)

Supervisors > Top management > Middle management > Employees

9.

What refers to the day-to-day work procedures, social and informal interactions and corporate environment?

a)

Vertical organizations

b)

Horizontal organizations

c)

Formal structures

d)

Informal structures

10.

Organizational structures should accomplish which of the following?

a)

Increase company revenue

b)

Decrease communication efficiency

c)

Establish growth and reach objectives

d)

Promote employee gossip

11.

Which of the following is also known as “the grapevine?”

a)

Upward communication

b)

Downward communication

c)

Formal communication

d)

Informal communication

12.

In private industry, approximately how many work-related injuries or illnesses are reported each year?

a)

6,000

b)

6,000,000

c)

5,000

d)

3,000,000

13.

Which of the following is an example of ergonomically arranged office equipment?

a)

Fire escape routes

b)

Desks and computer screens at proper height and angles

c)

Multiple screens for each computer station

14.

The Americans with Disabilities Act does NOT require employers to do which of the following?

a)

Ask about applicant’s abilities, not their disabilities

b)

Ensure building and workspaces meet ADA guidelines

c)

Make accommodations that would cause financial hardship

d)

Provide equal compensation, benefits and salary

15.

If leave is foreseeable, how much advance notice should be given?

a)

10 days

b)

20 days

c)

30 days

d)

40 days

16.

How should employers promote nutrition and exercise in the workplace?

a)

Require employees to participate in a diet contest

b)

Provide discounts to area gyms

c)

Offer promotions to employees with the least percentage of body fat

d)

Provide incentives to employees who visit with a dietician

17.

When was the Occupational Safety & Health Act enacted?

a)

1960

b)

1965

c)

1970

d)

1975

18.

To remain safe in the workplace, employees should do which of the following?

a)

Ignore guidelines and regulations

b)

Report violations

c)

Wear loose clothing

d)

Breathe harmful chemicals

19.

Which of the following is NOT covered in the Occupational Safety & Health Act?

a)

Nutrition

b)

Radiation

20.

Which of the following is an appropriate sanitation practice?

a)

Keep air ducts clean and dry

b)

Provide a smoke-free environment

c)

Provide workers with fresh air

d)

Establish hand-washing procedures when appropriate

21.

Charlie fell while moving boxes at work and broke his leg. Which of the following will pay for his medical expenses?

a)

Workers’ pension

b)

Workers’ compensation

c)

FMLA

d)

OSHA