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Second Semester Final

Total questions: 41

Worksheet time: 41mins

Name
Class
Date
1.

What is the purpose of a performance review?

a)

Give employers a chance to vent

b)

Set up appointments to fire employees

c)

Provide a chance for supervisors to give feedback, both positive and negative, to employees

d)

Give employees a chance to interview for a promotion

2.

Which of the following is an example of a positive outcome of professional development for employers?

a)

Higher pay for employees

b)

Increased sales

c)

Higher retention rates

d)

Expanded operations in to new markets

3.

Some industries require workers to obtain this to be certified to practice their occupation

a)

License

b)

GED

c)

ISO 9001 - Certification

d)

Kaizen Way

4.

Which best describes vertical job growth?

a)

Developing skills that make you a more well rounded worker

b)

Applying for a similar job with a different company

c)

Developing skills that allow you to move up the "corporate ladder"

d)

Gaining enough skills to not get fired

5.

Which of the following is NOT a skill of effective communication?

a)

Active Listening

b)

Providing constructive feedback

c)

Ignoring non-verbal communication

d)

Fostering collaboration

6.

Which method is best for avoiding miscommunication?

a)

A) Repeat what was said to you to clarify the message

b)

B) Speak over the person talking to you

c)

C) Provide written communication in all capital letters to make your point

d)

D) Give off negative non verbal cues when someone is talking to you

7.

Which of the following are characteristics of ethical communication? (Check all that apply)

a)

Honesty

b)

Responsible

c)

Angry

d)

Respectful

e)

One-sided

8.

Which best defines what an employee program manual includes?

a)

A list of benefits and compensation that an employer offers its employees

b)

A detailed layout of standards and operating procedures

c)

A full list of employee training programs and professional development opportunities

d)

A list of vendors and other personnel who may be in the building throughout the day

9.

Which of the following is a contributing factor as to why people may not attend college?

a)

It's too difficult

b)

It takes up too much time

c)

Universities don't offer degrees in what they want to study

d)

People go into too much debt

10.

What is the purpose of a career assessment test?

a)

It provides you with a list companies you can work for

b)

It provides you with a list of strengths to help you identify the type of work you might excel at

c)

It shows you the gaps you have in applying for jobs

d)

It provides you with a list of colleges you should attend

11.

How does career development differ from career growth?

a)

Career development and career growth are the same thing

b)

Earning a promotion is an example of career development and not growth

c)

Career development is gaining more skills to help you become more efficient in your role

d)

Career growth is rooted in short term growth only and development is long term growth

12.

What is one way an employee can keep their license up to date?

a)

Work overtime

b)

Re-locate to a new city

c)

Obtain Professional growth points (PGP's)

d)

Work a second job

13.

What is an example of a "screening" interview?

a)

Panel Interview

b)

Group Interview

c)

Phone Interview

d)

Lunch/Dinner Interview

14.

What is something you should do when receiving a job offer?

a)

Immediately accept

b)

Take time to consider and weigh your options

c)

Ignore the offer if you don't like it

d)

Immediately quit your current job

15.

Which of the following items can affect the labor market? Check all that apply.

a)

The state of the economy

b)

Skills needed to enter a career field

c)

Companies relocating jobs overseas

d)

Prices of natural resources

e)

The stock market

16.

Scheduling is a vital function to ensuring that tasks get completed in an efficient manner.

a)

True

b)

False

17.

What is the scheduling method businesses can use to help keep project work organized and completion of work in a timely manner?

a)

Flex scheduling

b)

GANT Charts

c)

Kaizen Way

d)

Six Sigma

18.

Which of the following is NOT a method used to help motivate workers?

a)

Increased pay

b)

Flexible schedule

c)

Promotion of skills through continuing education

d)

Mandatory overtime

19.

Lack of recognition, weak leadership, poor work/life balance and limited career growth can all lead to what?

a)

Employee retention

b)

Low morale

c)

Career growth

d)

Promoting from within

20.

Herzberg's Theory of Motivation indicates that people care more about what in terms of happiness on the job?

a)

Pay

b)

Company Management

c)

Recognition of a job well done

d)

Job security

21.

Transformation leadership is a method used along with what other strategy to help employees accomplish their goals?

a)

Transactional Leadership

b)

Top Down Leadership

c)

Dynamism and Charisma Model

d)

Horizontal Leadership Theory

22.

Promoting a culture of free and open dialogue while minimizing disruptions is a tactic that can be used to handle...

a)

Talking politics in the office

b)

Debating who gets a promotion

c)

Deciding how to build a new product

d)

Electing a new executive board

23.

Which of the following gives rise to office politics?

a)

Competing values

b)

Cohesiveness among team members

c)

Well laid out mission statement

d)

Equal pay for all employees

24.

What does a Profit & Loss statement provide to a company?

a)

Potential stock prices for a company

b)

Whether a company is earning profit or losing money

c)

Bonus values for executives

d)

Inventory valuation

25.

A financial statement that reports a company's assets, liabilities, and shareholder equity at a specific point in time is called a...

a)

Income Statement

b)

Balance Sheet

c)

Statement of Cash Flows

d)

Cost of Goods Sold Summary

26.

The stat at which revenues equal costs is known as...

a)

Profit Maximization

b)

Loss Leader Analysis

c)

Break Even Point

d)

Optimal Pricing Strategy

27.

Which inventory management system minimizes back stock by ordering inventory right when needed?

a)

Floating Inventory

b)

Just-in-time

c)

LIFO Method

d)

FIFO Method

28.

What inventory method provides the average number of days it takes for a firm to sell off inventory?

a)

Just-in-Time

b)

Economic Order Quantity

c)

Days Sales of Inventory

d)

MRP Inventory

29.

The process of obtaining goods or services, typically for business purposes; encompasses activities such as sourcing, negotiation, purchasing, and contract management is known as...

a)

Procurement

b)

Assembly

c)

Free Trade Agreements

d)

Sales Optimization

30.

How does forecasting affect budgeting?

a)

Forecasting numbers set limits on what can be budgeted

b)

Forecasting numbers provide guidelines for budgeting

c)

Forecasting doesn't affect budgeting

31.

A process of aligning and developing the capacity of a team to create the results its members truly desire. This is the definition of...

a)

Team optimization

b)

Team learning

c)

Workflow Management

d)

Hierarchical Management

32.

Which of the following is a principle of collective intelligence?

a)

Increased productivity

b)

Openess

c)

Closed communication

d)

Top Down decision making

33.

strategic business plan steers the company amid the bustle of regular operations and guides the leadership team to realize their strategic objectives and overarching vision.

a)

True

b)

False

34.

What are the two variables that contribute to growth of a business?

a)

Size and Age

b)

Location and Products

c)

Executives and Profits

d)

Locations and Age

35.

Who ultimately pays for a tariff?

a)

Government

b)

Company

c)

Consumer

d)

Foreign business

36.

The increasing interconnectedness and interdependence of countries and regions through the exchange of goods, services, information, technology, and cultural ideas is best defined as...

a)

Isolationism

b)

Globalization

c)

Market Blocks

d)

Trade Specialization

37.

How can ESG scores affect a company?

a)

It can increase their brand making them more attractive to investors

b)

It can harm their ability to market products

c)

Affects their access to the labor market

d)

Limits their product offerings

38.

Which of the following is NOT a benefit of automation in business?

a)

Frees up workers to be more productive

b)

Allows workers to be more creative

c)

Increases costs for business in the long run

d)

Makes products more affordable for consumers

39.

Which of the following is a good strategy to help minimize workplace conflict?

a)

Ignore differences in the workplace

b)

Avoid discussing difficult topics

c)

Implement team building activities

d)

Show favoritism to hard workers

40.

A code of ethics for businesses is a set of principles companies provide to employees to help them approach their jobs with ___________.

a)

Integrity

b)

Selfishness

c)

Financial benefit

d)

Deception

41.

A code of ethics helps business leadership to ensure they are living up to what?

a)

Their mission and vision statements

b)

World Trade Organization standards

c)

Profit forecasts

d)

Bonus levels