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Worksheets

Directions

Total questions: 12

Worksheet time: 7mins

Name
Class
Date
1.

Which of these is a polite way to ask for directions?

a)

A. "Hey, where’s the gym?"

b)

B. "Tell me where the gym is."

c)

C. "Excuse me, can you tell me where the gym is, please?"

d)

D. "I want gym."

2.

What does "turn left" mean?

a)

A. Go backwards

b)

B. Go to the left side

c)

C. Go straight

d)

D. Go upstairs

3.

“Go up to the second floor” means you should take the stairs or lift to a higher level.

a)

True

b)

False

4.

If the business center is opposite the travel desk, where is it?

a)

A. Next to it

b)

B. Behind it

c)

C. In front of it

d)

D. Inside it

5.

“Go down to the basement” means you're going to a higher level.

a)

True

b)

False

6.

Which direction completes this sentence: "Go out of the lift and ______ to find the gift shop."



a)

A. fly

b)

B. stop

c)

C. turn left

d)

D. sleep

7.

Saying “It’s next to the restaurant” helps a guest understand where to go.

a)

True

b)

False

8.

"Inside the restaurant" and "next to the restaurant" mean the same thing.

a)

True

b)

False

9.

A polite way to start helping a guest is by saying, “ (a)   me, how can I help you?”

10.

You should use polite words like “please” and “thank you” when helping guests.

a)

True

b)

False

11.

The lift is not working. How can you go to the top floor?



a)

A. Jump

b)

B. Use the escalator

c)

C. Go up the stairs

d)

D. Stay in the lobby

12.

“Go through the lobby” means you should walk across the lobby area.

a)

True

b)

False