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Management and Organizational Behavior Quiz

Total questions: 77

Worksheet time: 39mins

Name
Class
Date
1.

A social responsibility stance where an organization meets legal/ ethical obligations and goes beyond is:

a)

Social obstruction

b)

Social obligation

c)

Social response

d)

Social contribution

2.

An approach where firms do as little as possible to solve social/ environmental problems is:

a)

Social obstruction

b)

Social obligation

c)

Social response

d)

Social contribution

3.

Making waste lower in operation is known as:

a)

Efficiency

b)

Effective

c)

Both

d)

Neither

4.

Getting the most output from the least inputs is called:

a)

Being effective

b)

Being efficient

c)

Both

d)

Neither

5.

Effectiveness means:

a)

Doing the right things

b)

Doing things right

c)

Doing right things the right way

d)

Doing wrong things

6.

Scientific Management focuses on:

a)

Determining the 'one best way' for a job

b)

Theories of what managers do

c)

Quantitative decision- making

d)

Human behavior at work

7.

The Hawthorne Studies are linked to:

a)

Scientific Management

b)

Administrative Theory

c)

Quantitative Management

d)

Organizational Behavior

8.

Who is the father of Scientific Management?

a)

Henry Ford

b)

Max Weber

c)

Frederick Taylor

d)

Abraham Maslow

9.

'Eliminating wasteful hand- and- body motions' was contributed by:

a)

F.W. Taylor

b)

F. and L. Gilbreth

c)

H. Fayol

d)

H. Ford

10.

General Administrative Theory deals with:

a)

One best way for jobs

b)

Theories of management practices

c)

Quantitative techniques

d)

Human actions at work

11.

**Figurehead** is a:

a)

Interpersonal role

b)

Informational role

c)

Decisional role

12.

**Negotiator** is a:

a)

Interpersonal role

b)

Informational role

c)

Decisional role

13.

**Spokesperson** is a:

a)

Interpersonal role

b)

Informational role

c)

Decisional role

14.

**Disturbance Handler** is a:

a)

Interpersonal role

b)

Informational role

c)

Decisional role

15.

**Monitor** is a:

a)

Interpersonal role

b)

Informational role

c)

Decisional role

16.

The correct order of management functions is:

a)

Organizing Leading Planning Controlling

b)

Controlling Leading Planning Organizing

c)

Planning Organizing Leading Controlling

d)

Planning Organizing Controlling Leading

17.

**Planning** involves:

a)

Defining goals & strategies

b)

Structuring tasks & teams

c)

Motivating employees

d)

Monitoring performance

18.

**Organizing** refers to:

a)

Goal- setting

b)

Structuring tasks & authority

c)

Influencing teams

d)

Comparing performance

19.

**Controlling** involves:

a)

Setting goals

b)

Structuring teams

c)

Motivating employees

d)

Monitoring & correcting performance

20.

Goals based on time frame are:

a)

Survival, growth, profit

b)

Long-, medium-, short- term

c)

Corporate, tactical, operational

d)

Specific, measurable, achievable

21.

**Goal displacement** occurs due to:

a)

Achievement of original goal

b)

Goal conflict

c)

Abstract goals

d)

Goal substitution

22.

**Goal succession** happens because of:

a)

Original goal achievement

b)

External environment change

c)

Unachievable goals

d)

Means- ends inversion

23.

The **economic dimension** of the environment refers to:

a)

Government regulations

b)

Technological advancements

c)

Overall economic health

d)

Social customs

24.

The **technological dimension** refers to:

a)

Economic conditions

b)

Methods for production

c)

Cultural values

d)

Political laws

25.

The **political- legal dimension** involves:

a)

Business- government relations

b)

Production techniques

c)

Consumer behavior

d)

Workforce diversity

26.

Which of the following is not the characteristic of organization?

a)

Collection of people

b)

Common goal

c)

Personal goal

d)

Environmental influence

27.

Managerial roles that involve receiving, collecting, and disseminating the fact is:

a)

Interpersonal role

b)

Decisional role

c)

Informational role

28.

Effectiveness is:

a)

Doing the right things

b)

Doing things right

c)

Doing right things in right way

d)

Doing wrong things

29.

Which of the following is not reason of goal displacement?

a)

Achievement of original goal

b)

Goal conflict

c)

Abstract goal

d)

Goal substitution

30.

Consists of specific organizations or groups that influence an organization:

a)

Internal environment

b)

General environment

c)

Task environment

d)

External environment

31.

Liaison is a:

a)

Interpersonal role of manager

b)

Informational role of manager

c)

Decisional role of manager

32.

UNDP, WTO, ILO and World banks are:

a)

Business organization

b)

Government organization

c)

International organization

d)

None of above

33.

Behavioral Science theory deals with:

a)

Determining the 'one best way' for a job

b)

Theories of management practice

c)

Quantitative techniques

d)

Actions of people at work

34.

Disturbance handler is:

a)

Interpersonal role

b)

Informational role

c)

Decisional role

35.

Goal displacement is best described as:

a)

Goal substitution

b)

Change in goal

c)

Conscious attempt to change goal

d)

Unconscious shift of goal

36.

Disturbance handler is:

a)

Interpersonal role of manager

b)

Informational role of manager

c)

Decisional role of manager

37.

Unions, clubs and cooperatives are examples of:

a)

Business organization

b)

Government organization

c)

International organization

d)

Mutual benefits

38.

Customers are:

a)

Those who provide resources for other organizations

b)

Those who compete with other organizations for resources

c)

Whoever pays money to acquire an organization's products/services

d)

Those who work together in joint ventures

39.

An approach to social responsibility where firms do minimal problem-solving:

a)

Social obstruction

b)

Social obligation

c)

Social response

d)

Social contribution

40.

Which best describes goal succession?

a)

The process of goal substitution

b)

The process of change in goal

c)

The process of conscious attempt of change in goal

d)

The process of unconscious shift of goal

41.

Organizing refers to:

a)

Defining goals and strategies

b)

Determining tasks and reporting structures

c)

Motivating subordinates

d)

Monitoring performance

42.

4 principles of management were presented by:

a)

Taylor

b)

Gilbreth

c)

Fayol

d)

Weber

43.

Interpersonal roles refer to managerial roles that:

a)

Involve receiving and disseminating facts

b)

Revolve around making choices

c)

Involve ceremonial/symbolic duties

44.

The correct order of management functions is:

a)

Organizing, leading, planning, controlling

b)

Controlling, leading, planning, organizing

c)

Planning, organizing, leading, controlling

d)

Planning, organizing, controlling, leading

45.

Suppliers are:

a)

Organizations who provide resources

b)

Organizations who compete for resources

c)

Groups attempting to influence business

d)

Organizations in joint ventures

46.

Monitor is:

a)

Interpersonal role

b)

Informational role

c)

Decisional role

47.

'Operation research' and 'Management science' label:

a)

Scientific Management

b)

General administrative theory

c)

Quantitative approach

d)

Behavioral theory

48.

Scientific Management theory deals with:

a)

One best way for jobs

b)

Theories of management practice

c)

Quantitative techniques

d)

Human actions at work

49.

Determining the 'one best way' relates to:

a)

Scientific management

b)

General administrative theory

c)

Management Science

d)

Behavioral Science

50.

The human relation movement falls under:

a)

Classical Management

b)

Behavioral Management

c)

Quantitative Management

d)

Integrating perspective

51.

Focus on work methods was given in:

a)

Scientific Management

b)

Administrative theory

c)

Quantitative approach

d)

Behavioral theory

52.

Issues relating to management practices are dealt in:

a)

General administrative theory

b)

Scientific Management

c)

Quantitative approach

d)

Behavioral theory

53.

Father of scientific management is:

a)

Henry Ford

b)

Max Weber

c)

Frederick Taylor

d)

Maslow

54.

Knowledge in a specialized field is called:

a)

Conceptual skills

b)

Human skills

c)

Technical skills

55.

System theory falls under:

a)

Classical Management

b)

Behavioral Management

c)

Quantitative Management

d)

Integrating perspective

56.

Not a Classical Theory:

a)

Scientific Management

b)

Administrative Theory

c)

Bureaucratic Theory

d)

Theory of Hierarchical Need

57.

Technological dimension refers to:

a)

Economic conditions

b)

Cultural values

c)

International business

d)

Production methods

58.

Social obstruction refers to:

a)

Minimal problem-solving

b)

Legal compliance only

c)

Beyond legal obligations

d)

Proactive social welfare

59.

Correct order: internal-task-general environment:

a)

Political-legal - Technological - Regulators

b)

Strategic allies - Suppliers - International

c)

Owners - Customers - Economic

d)

Employees - Board - competitors

60.

Top managers need:

a)

High conceptual/human, low technical

b)

High technical/human, low conceptual

c)

High human, low conceptual/technical

d)

High conceptual/technical, low human

61.

Regulator is:

a)

Unit influencing policies

b)

Unit competing for resources

c)

Group influencing business

d)

Unit in joint ventures

62.

Controlling function involves:

a)

Defining goals

b)

Structuring tasks

c)

Motivating teams

d)

Monitoring performance

63.

Planning refers to:

a)

Goal-setting

b)

Task structuring

c)

Employee motivation

d)

Performance review

64.

Groups restricting output is from:

a)

Scientific Management

b)

Behavioral Management

c)

Management Science

d)

Contingency theory

65.

Internal environment includes:

a)

Suppliers, customers

b)

Owners, cultures

c)

Political-legal, regulators

d)

Board, owners, employees

66.

Functioning as a whole is:

a)

Administrative perspective

b)

Behavioral perspective

c)

System perspective

d)

Contingency perspective

67.

Esprit de corps means:

a)

Mutual trust

b)

Freedom

c)

Accepting challenges

d)

Kind treatment

68.

Which set includes all internal environment elements?

a)

Suppliers, customers, regulators

b)

Owners, cultures, customers

c)

Political-legal, regulators, cultures

d)

Board of directors, owners, employees

69.

Functioning interrelated activities as a whole describes:

a)

Administrative perspective

b)

Behavioral perspective

c)

System perspective

d)

Contingency perspective

70.

Esprit de corps means:

a)

Freedom for subordinates

b)

Accepting challenges

c)

Creating mutual trust among employees

d)

Treating employees kindly

71.

"Operation research" is part of:

a)

Scientific Management

b)

General administrative theory

c)

Quantitative approach

d)

Behavioral theory

72.

The Hawthorne Studies focused on:

a)

Time-motion efficiency

b)

Group behavior impacts

c)

Fatigue reduction

d)

Organizational structure

73.

Top managers primarily need:

a)

Technical skills

b)

Human skills

c)

Conceptual skills

d)

Equal mix of all three

74.

Customers are part of the:

a)

Internal environment

b)

Task environment

c)

General environment

d)

Regulatory environment

75.

System theory emphasizes:

a)

One best way to manage

b)

Interdependence of parts

c)

Employee motivation

d)

Strict hierarchy

76.

Goal succession occurs due to:

a)

Goal conflict

b)

Means-ends inversion

c)

Achievement of original goals

d)

All of the above

77.

NOT a Classical Management Theory:

a)

Scientific Management

b)

Administrative Theory

c)

Bureaucratic Theory

d)

Theory of Hierarchical Needs

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