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WorksheetsCoaching Professional Knowledge Quiz 2
Total questions: 24
Worksheet time: 12mins
Which of the following best describes Kolb's learning cycle?
Action, Response, Reflection, Re-evaluation
Concrete Experience, Reflective Observation, Abstract Conceptualisation, Active Experimentation
Experience, Analysis, Planning, Execution
Understanding, Analysis, Implementation, Testing
Gibbs’ reflective cycle includes which of the following as a stage?
Observation
Experimentation
Feeling
Hypothesis
Which of the following did Donald Schön introduce in reflective practice?
Reflective Planning and Active Learning
Reflection-before-action and Action-feedback
Reflective Deliberation and Judgement
Reflection-in-action and Reflection-on-action
According to Daniel Goleman, which of the following is NOT a component of emotional intelligence?
Self-awareness
Empathy
Academic intelligence
Motivation
Salovey and Mayer define emotional intelligence as the ability to:
Use emotions to direct thought and behaviour
Hide emotions in professional settings
Rely on gut feelings rather than logic
Analyse emotions through IQ tests
What is unconscious bias?
A conscious decision to exclude someone
A deliberate stereotype applied in all contexts
Automatic judgments formed without awareness
A legal concept used in disciplinary hearings
Which personality theory identifies individuals based on their preferences for introversion and extroversion?
Big Five Personality Traits
Maslow’s Hierarchy of Needs
Myers-Briggs Type Indicator
Goleman’s Social Styles
Which leadership style is most associated with encouraging team participation in decision-making?
Autocratic
Laissez-faire
Democratic
Directive
According to Edgar Schein, organisational culture can be described through:
Profit, Performance, and Policy
Strategy, Structure, and Systems
Artifacts, Espoused Values, and Basic Assumptions
Vision, Mission, and Values
"Unconditional positive regard" means:
Accepting the coachee only when they agree with your methods
Offering feedback only when necessary
Valuing the coachee without judgment or condition
Respecting the coachee but questioning their values
Which of the following coaching principles aligns with being non-directive?
Giving detailed instructions
Asking open questions that prompt reflection
Telling the coachee what they should do
Advising based on your own experience
Which of the following is NOT typically considered part of non-verbal communication?
Facial expression
Eye contact
Voice tone
Which level of listening involves fully focusing, understanding, and responding with empathy?
Passive listening
Selective listening
Reflective listening
Surface listening
Transactional Analysis includes the concept of:
Unconscious Mind
Parent, Adult, Child ego states
The Four Temperaments
Motivation vs Emotion
The Johari Window is used to:
Create performance goals
Measure coaching effectiveness
Improve communication and self-awareness
Develop team structures
The ‘unconscious competence’ stage in the competence model refers to when a person:
Doesn’t know they are doing something wrong
Knows they are learning a skill
Masters a skill without needing to think about it
Has theoretical understanding but no practical ability
Which of the following best differentiates coaching from mentoring?
Coaching is long-term, mentoring is short-term
Coaching focuses on performance, mentoring on experience sharing
Mentoring uses questioning, coaching uses instruction
Coaching involves counselling techniques only
Consulting differs from coaching because:
Coaches diagnose and prescribe solutions
Consultants provide expert advice and solutions
Coaches deliver technical training
Consultants use non-directive approaches
Which of the following is a key focus of coaching professional codes of conduct?
Business profitability
Client entertainment
Confidentiality and ethical practice
Sales conversion
Under the Data Protection Act, coaches must ensure that client information is:
Available to anyone on request
Used only for marketing purposes
Stored securely and used lawfully
Shared with team members for support
A coachee is struggling to apply knowledge from recent training to their day-to-day job. As a coach, you're looking to support them in identifying practical steps to transfer their learning into action. Which learning theory would be most helpful in guiding your coaching approach?
Schön’s Reflection-on-Action
Kolb’s Experiential Learning Cycle
Goleman’s Emotional Intelligence Model
The Johari Window
During a coaching session, you notice your coachee frequently interrupts, appears unaware of their impact on others, and struggles to listen. To help develop their interpersonal effectiveness, which emotional intelligence component would you focus on first?
Social skills
Self-awareness
Motivation
Empathy
A newly appointed leader wants to build a more inclusive team culture but is unaware of how their own preferences might influence decision-making and communication. Which concept would be most helpful to explore in the coaching process?
Transactional Analysis
Reflective Observation
Myers-Briggs Type Indicator and unconscious bias
Non-directive questioning
A coach chooses not to provide advice or solutions, instead using questions to allow the coachee to generate their own ideas and insights. What coaching principle is being applied in this approach?
Directive facilitation
Performance management
Non-directiveness
Feedback-based mentoring
