WorksheetsEmotional Intelligence Assessment and Case Studies
Total questions: 8
Worksheet time: 8mins
Which of the following is NOT one of the four abilities in the Ability Model of EI?
Perceiving emotion
Controlling others' emotions
Reasoning with emotions
Managing emotions
Which model of Emotional Intelligence includes traits like self-awareness and empathy?
Ability Model
Mixed Model
Trait Model
Behavioral Model
The Trait Model of Emotional Intelligence focuses on:
Problem-solving abilities
Self-perception of emotional abilities
Measuring social skills
Cognitive reasoning
Which scenario best illustrates the use of the Ability Model?
A leader uses feedback for self-awareness
A recruiter assesses candidates’ optimism
A manager observes team stress and mediates
An HR program builds communication skills. ______ observes team stress and mediates.
A manager
A client
A supplier
A competitor
Case Study 1: Conflict in a Cross-Functional Team At a tech company, tension rises between software developers and marketing staff due to conflicting priorities. The project manager notices defensive postures and sharp tones in meetings. Considering the deadline stress, they analyze the frustration as stemming from misaligned goals. The manager then initiates a collaborative meeting to re-align objectives and ease tensions. Which components of the Ability Model does the manager demonstrate in this scenario?
Perceiving emotions and managing emotions
Using emotions to facilitate thinking and understanding emotions
Managing emotions and using emotions to facilitate thinking
Perceiving emotions and understanding emotions
The program reflects the Mixed Model of EI by demonstrating which of the following competencies and their applications?
Self-awareness, self-regulation, motivation, empathy, and social skills
Technical skills, analytical thinking, and creativity
Physical fitness, endurance, and agility
Financial management, budgeting, and investment
The recruitment process uses the Trait Model of EI by focusing on which of the following?
Assessing candidates' emotional traits and self-perceptions
Evaluating only technical skills
Ignoring emotional intelligence
Relying solely on academic qualifications
