Worksheetsy9_Resolving Conflict
Total questions: 25
Worksheet time: 19mins
Which is true about conflicts?
The more people you involve, the better.
Talking behind someone's back really helps.
Asking to speak directly with the person you are mad at is a good first step.
It's a good idea to tell all of your friends what the someone did to upset you, so they can be mad with you.
Active listening is:
All of these!
Listening carefully to the other person's words.
Taking time to understand the other person's perspective.
Being patient and not interrupting.
What type of resolution is best?
Lose-Lose (no one gets what they want)
Win-Lose (only one person gets what they want)
Win-Win (both people benefit)
No resolution (conflict continues)
Blaming, yelling, avoiding, and eye rolling are:
Great ideas for problem solving
Common roadblocks to problem solving
Helpful during active listening
Ways to make a new friend
It is possible for everyone to win in a conflict.
True
False
Which one is NOT a good resolution for a conflict?
Be calm.
Refrain from explosive reaction.
Blaming others
A mediator:
Is a fancy name for a gladiator
Helps people resolve conflicts
Likes to eat meat
Likes to stir up conflicts
What does conflict resolution mean?
how to talk about a problem and be friends after
how to find the key to life, the universe, and ultimate power
how to find a peaceful ending to our conflicts, fights, or problems.
how to win fights against your friends
A solution to a conflict in which both sides give up things
empathy
compromise
collaboration
If you don't open up a conversation with a person you're in conflict with, what will happen?
Avoid problems
It will get better on its on
the problem will fester and get worse
nothing. there's never a problem as long as you're quiet.
At it's best, a win-win solution should__________________
Make sure both people lose out.
Make sure the other person loses out
Be unfair
Aim to be mutually satisfying
Sympathy is
a way to make someone feel guilty so you can get what you want
an orchestra that plays classical music
understanding how someone feels
offering compassion, carefully to another person
Empathy is important because
it helps the other person know you understand how they feel
its a way to get them to feel sorry for you
is the opposite of going to the symphony
Remaining positive when trying to resolve a conflict helps because
Staying positive means you ignore negative comments
if it doesn't work, just put the other person down
Being professional means always being positive.
it can foster mutual respect and it people feel respected, they are more likely to want to try for a win win solution.
During a group study session, Charlotte said something about the topic they were studying. Evelyn, wanting to make sure she understood correctly, repeated back what Charlotte said. This is an example of what?
Inappropriate listening
Activated listening
Active listening
Actors listen
In the context of conflict resolution, what does the phrase 'finding common ground' mean?
Identifying shared interests
Winning the argument
Ignoring differences
Creating new problems
What is the antonym of 'conflict' in the context of resolving disputes?
Harmony
Chaos
Disagreement
Tension
Which of the following statements are true about compromises? (Select all that apply)
It is a solution that works for both people
It means that you probably won't get exactly what you want and the other person won't get exactly what they want
Compromises require negotiation
Compromises don't help solve conflicts
When debating things online, it is best to: (select all that apply)
Keep you conversations productive by using the same respectful words you would use in a face to face conflict
Use lots of memes to put down the person you are arguing against
Avoid profanity (swearing) and personal insults
Agree to disagree and exit the argument if the conflict gets too heated
You want to see a movie, but your friend wants to go to the park. You want to do your geography project about France, but your partner wants to study Italy. Conflict happens all the time. It’s a normal part of life, and it’s not necessarily bad! It’s perfectly OK for people to have different opinions and disagree about something. It’s how people handle conflict that matters. If it’s handled in a good way, the conflict can end quickly with both people getting part of what they want, or at least not ending up in a big fight. If it’s not handled as well, well...that’s when the conflict can get out of hand and end in hurt feelings.
Conflict between friends...
turns into a big fight no matter what.
won’t turn into a fight if the conflict is handled appropriately.
isn’t normal, and people who don’t agree about everything shouldn’t be friends.
is a fair opportunity for friends to hurt each other’s feelings.
Have you ever heard someone say, “The conflict was heated”? That means there were a lot of strong emotions. Imagine the conflict as a pot of boiling water, about to bubble over. When conflicts get heated, take a break to cool down. Walk away and take a deep breath. You don’t want to get upset and say something you don’t really mean. After you cool down, you can think more clearly. Then, it’s easier to figure out how to resolve the conflict!
You can ask an adult for help resolving a conflict. This could be a parent, a teacher, a coach or another adult who will be as fair as possible to everyone involved in the conflict. This person might have more ideas for compromises that you didn’t think of yet. Or, they might help you keep track of different ways of resolving the conflict and talk about each one.
When you find yourself in a conflict, why is it a good idea to take a break and walk away?
Walking away lets you calm down and think of ways to resolve the conflict.
Walking away gives you time to think of mean things to say.
Walking away gives you time to find an adult who will take your side.
Walking away gives you time to find friends who will take your side and join in.
A compromise is a great way to resolve a conflict. When you compromise, both people don’t get everything they want, but each person gets some of what they want...which is better than getting nothing at all! For example, if you and your brother each want to watch a different television show at the same time, you might have to compromise. Maybe you’ll agree to watch the first half of your show and then the second half of his. A fun way to resolve a conflict is to work with the other person to brainstorm a list of all the ways you could compromise. Then, pick one together.
Yuka and her brother Haruki are fighting because they both want to bike to school every day, but they only have one bike. How could they make a compromise to resolve this conflict?
They could both agree to walk to school every day since they only have one bike.
Yuka could use the bike every day while Haruki walks.
They could tell their father and ask him to resolve the conflict for them.
Yuka could use the bike for one half of the month, and Haruki could use it for the second half.
What type of conflict is shown in the picture?
person vs. person
person vs. self
person vs. technology
person vs. nature
person vs. society
Jack and Sarah are working on a project. Sarah gets frustrated and says, "you are useless Jack!" What should be Jack's first response.
Hit Sarah on her head
Break the project
Tell Sarah that she is more useless.
Take few breaths and try to calm himseld.
Tell Sarah angrily that he is upset because of Sarah's words.
