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WorksheetsHuman Resource Management Quiz
Total questions: 134
Worksheet time: 1hrs 12mins
The meaning of the acronym HRM is?
Human Relations Management
Humanistic Resource Management
Human Resource Management
Human Resourceful Management
Scope of the HRM includes?
Retirement and separation of employees
HR training and development
Industrial relations
All of the above
Human Resource Management (HRM) is?
Labour Relations
Personnel Management
Industrial Management
All of the above
Which of the following is not a function normally performed by HR department?
Accounting
Recruitment and Selection
Pay and Reward
Employee Relations
Which of the following statements is false?
Organizations are now less hierarchical in nature
Organizations are now generally focusing upon domestic rather than international matters
Organizations have adopted more flexible norms
Organizations have been subject to a raft of organizational change programs
Human Resource Management is?
Employee oriented
Employer oriented
Legally oriented
None of the above
The objectives of HRM are categorized as?
Personal objectives
Functional objectives
Organisational and social objectives
All of the above
The scope of HRM does not include?
Retirement of employees
Manpower planning
Training of employees
Maintenance of accounts
The meaning of the acronym ‘SHRM’ is?
Short-term Human Resource Management
Strategic Human Resource Management
Strategestic Human Resource Management
Strategic Humane Resource Management
Recruitment is widely viewed as a?
positive process
negative process
positive as well as negative process
none of the above processes
Recruitment policy usually highlights need for establishing?
job specification
job analysis
job description
none of the above
The process of developing the applicant’s pool for job openings in an organization is called?
Hiring
Recruitment
Selection
Retention
A brief write-up of what the job is all about is?
job finding
job summary
job analysis
job specification
A job specification is one of the areas of?
job analysis
job design
job description
job summary
The division of the total task to be performed into a manageable and efficient unit is?
a job design
a job specification
a job analysis
a job description
Which of the following is the area from which applicants can be recruited?
Employment Lines
Employees’ Association
Labour Market
Labour Schemes
For forecasting the demand for manpower, the important techniques used are?
Delphi Techniques
Statistical Techniques
Work Study Techniques
All of the above
Selection of the candidates is done out of?
Target population
internal sources
external sources
internal as well as external sources
HRM is considered as?
a reactive function
a proactive function
an auxiliary function
an auxo-reactive function
A job design is?
the design involving maximum acceptable job design qualities to perform a job
the division of total task to be performed into manageable and efficient units
a systematic way of designing and determination of the worth of a job
none of the above
According to Edwin Flippo, the first and immediate product of job analysis is?
the job description
the job design
the job production
the job specification
One of the important organizational factors affecting ‘Job Design’ is?
Workflow
Autonomy
Feedback
Diversity
Behavioral factors affecting job design are?
Autonomy
Diversity
Feedback
All of the above
Factors affecting job design are?
behavioral factors
environmental factors
organizational factors
all of the above
Organisational factors affecting job design are?
workforce and cultural factors
employee availability and abilities
ergonomics and cultural factors
feedback and diversity factors
The procedure for determining the duties and skill requirements of a job and the kind of person who should be hired for it is?
job analysis
job design
job recruitment
job description
A list of the duties, responsibilities, reporting relationship, working conditions and supervisory responsibilities of a job as a product of a job analysis is?
job enlargement
job design
job description
job enlistment
Job Characteristics Model is proposed by?
Hockman and Coldham
Hockman and Oldcham
Hackman and Oldham
Horkman and Olatham
The Integrated System Model of Strategic Human Resource Management acknowledges the existence within the organisation of?
multiple cultural and strategic environment
multiple stakeholders
multiple recruitment integrated system
multiple structural organisations
One of the dimensions included in the Harvard Model is?
HR outcomes interest
Behavioral interest
Stakeholders interest
Performance interest
Manpower inventory involves?
the classification of the inventory of workers in an organisation in addition to the qualities.
the classification of characteristics of personnel in an organisation, in addition to counting their number.
the classification of characteristics of managers’ qualities in addition to their number.
the classification of characteristic features of functions for inventory in addition to the total number of functions.
One of the external sources of recruitment is?
matches selection
none of the above
Manpower inventory is?
to find out how manpower is to be utilized
to prepare inventory for scheduling manpower
the data collected about the present employees of an organization
the data as calculated by demand forecast and compared with inventory in respect of manpower
E-recruiting methods include?
internet job boards
career websites
employer websites
all of the above
The Job Characteristics Model is one of the most influential attempts to?
retired managers and employees
dependents of deceased employees
gate hiring
none of the above
Selection is?
Subjective
Objective
Normative
Positive
Recruitment?
design jobs with increased motivational properties
assign jobs with proper motivational properties
analyse jobs with increase and proper motivation
describe jobs with increase motivation for proper jobs
High job satisfaction is the outcome of which of the following core dimensions described by the Job Characteristics Model?
Task significance
precedes selection
Task identity
follows selection
Feedback
Low absenteeism and turnover is the outcome of which of the following core dimensions described by the Job Characteristics Model?
Autonomy
Feedback
Task Identity
Task Significance
Which of the following factors is one of the environmental factors affecting job description?
Workflow and culture
Autonomy and feedback
Employee availability and abilities
Culture and diversity
A broad, general and written statement of a specific job based on the findings of an analysis is called as?
Specific Job Design
Job Identification
Specific Particular Analysis
Job Description
The Michigan Model emphasis the following functions and their interrelates.
selection, recruitment, induction and promotions
appraisal, rewards, promotions and retention
selection, recruitment, rewards and promotion
selection, appraisal, rewards and human resource development
The Integrated system model is also known as?
Harvard Model
Michigan Model
Integrated Model
Warwick System Model
A general statement or understanding which provides guidelines for decision-making to H.R. managers in respect of various H.R. functions and activities is known as?
H.R. Vision statement
H.R. Philosophy
H.R. Mission statement
H.R. Policy
When an interviewer prepares a list of questions in advance and asks those question to the candidate to obtain the information from him; it is called?
a structured interview
a well-organized interview
a systematic type interview
none of the above
When an interviewer asks the questions to the candidate according to the response received from him and the questions asked are not pre-determined in such an interview, it is called?
unprepared type of interview
unstructured interview
unconditional interview
none of the above
Job identification is one of the components of?
job specification
job design
job description
job evaluation
Recruitment is widely viewed as a process?
Positive
Negative
Both Positive and Negative
Unnecessary
The best medium to reach a ‘large audience for the process of recruitment is?
Casual applicants
Advertising
Employee referrals
Employment agencies
The biggest problem facing e-HR is the?
rarity of HR
diversity of HR
security of HR data
sustainability of HR
Treating employees as precious human resources is the basis of the approach?
Hard HRM
Soft HRM
Medium HRM
Utilitarian approach
In comparing internal selection with external selection, an advantage of internal selection is that?
Internal selection requires few procedures to locate and screen viable job candidate
Internal selection presents fewer dangers of incurring legal liability than external selection
There is less need to use multiple predictors in assessing internal candidates than with external candidates
Information about internal candidates tends to be more verifiable than information about external candidates
What is meant by the term “Management by Objectives’?
A system of giving the authority to carry out certain jobs by those lower down the management hierarchy
The system of management that is based on bringing together experts into a team
The setting of objectives to bring about the achievement of the corporate goals
The control of the Organisation by those in the ‘head office’
Which of the following department is responsible for handling safety & health issues of employees?
HR department
Procurement department
Finance department
Marketing department
What are the ideas underpinning ‘soft, commitment’ or ‘high-road’ HRM practices?
Labour needs to be treated as assets to be invested in.
Employees are a cost which should be minimized.
A lack of mutuality existing between employee and employer
A disregard for unlocking discretionary effort
Why are employers interested in employee engagement?
To encourage employees to trust their manager
To make a quick profit
To make employees work harder for less
Because engaged employees are more motivated and prepared to give their best to make the firm succeed
The best hiring occurs when the goals of which of the following should consistent to each other?
HR managers, Finance managers
Head office, Brand
Organisation, individual
Lower managers, Top managers
Why does the Resource-based view of SHRM represent a paradigm shift in SHRM thinking?
Because it focuses on the internal human resources of the business as a source of sustainable competitive advantage
Because it advocates tight vertical integration between the organisation’s business strategy and human resource strategy.
Because it relies on a set of high-commitment HR practices to deliver sustainable competitive advantage.
Because it focuses on the external context of the business
Under which of the following authority, an HR manager took the decision to provide training to its employees regarding the operations of newly installed machine?
Staff
Functional
Line
Implied
When constructing the ad, it is important to consider how to best?
Attract attention to the advertisement
Get right candidate
How will be the profit
The candidate reach in profit
Which one of the following responsibilities is specifically associated with the HR function of employee relations?
Conducting attitude surveys
Work analysis
HR information systems
Job design
best defines how well a test or selection procedure measures a person’s attributes.
Reliability
Testing
Validity
Organizational constraint
Job Enrichment involves?
Increases the amount of money employees are paid for completing an unit of work
Is a programme through which management seeks greater productivity from workers
Means that staff is moved periodically from task to task in order to increase variety and interest
Involves giving employees work with a greater degree of responsibility and autonomy
When planning for employment requirements, what must be forecasted?
Sales desired
Production Scheduled
Inventory
Personnel needs
The HR policy which is based on the philosophy of the utmost good for the greatest number of people is covered under the?
utilitarian approach
approach based on rights
approach based on justice
configurational approach
Although many authors experience difficulty in distinguishing between personnel management and HRM, it can be argued that HRM is the elevation of personnel management to a more level.
Strategic
organisational
operational
centralized
HR managers play vital role in?
Setting production targets
Formulating strategies
Publishing financial statements
Preparing reports to shareholders
HRM is more whereas Personnel Management is slightly narrow?
Complex
Detailed
Mechanical
Growth-oriented
Which of the following term is used to identify, “what the job holder does”? “how it is done”? & “why it is done”?
Job specification
Job evaluation
Job description
Job title
Which of the following statement represents ‘effectiveness’?
Achieve most output in less time
Achieve mass production
Achieve most output with least input
Achieve Organisational goals
Why Organisations provide, attractive salaries, fringe benefits, career development opportunities:
To retain valuable human resources
To be the market leader in the future
To attract more and more people
To enforce government regulations
Which of the following approach emphasizes the effect of psychological and social factors on employees’ performance?
Scientific approach
Rational approach
Human relations approach
Systematic approach
Which of the following is not a type of information that should be provided by application forms?
Education
Experience
work stability
Applicant’s age
HR’s basic challenges in formulating strategies include(s):?
Need to support corporate productivity and performance improvement efforts.
Employees not play any role in performance improvement efforts
Not being involved in designing the company’s strategic plan.
Management agenda’s
Internal recruitment has the potentiality to increase the of the employees.
Conflicts
Misunderstanding
Income
Morale
Identifying and executing the firm’s mission by matching its capabilities with demands of its environment is the firm’s:
Strategic Management
Mission statement
Vision
SWOT analysis
examination may protect the company against unwarranted claims under workers compensation laws?
Written
Physical
Mental
Reference
Creating an environment that facilitates a continuous and two-way exchange of information between the superiors and the subordinates is the core of?
High involvement management model
Low commitment management model
High performance management model
Low performance Management model
Formulating and executing HR systems that produce employee competencies and behaviors needed to achieve the company’s strategic aims is/are?
Strategic HR Management
Strategy execution
HR strategies
Strategic implementation
The focus of Human Resource Management revolves around?
Machine
Motivation
Money
Men
Which of the following is closely associated with strategic human resource management?
Inefficient utilisation of human resources
Not attracting the best human resources
Providing Superficial training
Providing Best training methods
Human Resource Management aims to maximize employees as well as Organizational?
Effectiveness
Economy
Efficiency
Performativity
Strategic human resource management aims to achieve competitive advantage in the market through?
Price
Product
People
Process
Strategic management process usually consists of steps.
Four
Five
Six
Seven
Advertisements through newspapers, TV, radio, professional journals and magazines are methods of recruitment.
Direct
Indirect
Third-party
E-recruitment
The process of developing an applicants’ pool for job openings in an Organization is called?
Hiring
Recruitment
Selection
Retention
Which of the following would likely be the least effective method of recruiting internal job candidates?
Posting information on Organisational bulletin boards
Examining HR records of current employees
Advertising in national newspapers and journals
Internal Sources
The interview is used as a method for determining?
The personality of the candidate.
The degree ‘of fit between the applicant and the demands of the job.
His/her age.
Physical attributes
The thorough & detailed study regarding jobs within an Organisation is represented by:?
Job analysis
Job description
Job specification
Job evaluation
The process of choosing individuals who have relevant qualifications to fill existing or projected job openings is?
Screening process
Selection process
Interview process
Pre-screening process
Firing the non-performing employees, HR manager is said to perform the?
Interpersonal role
Informational role
Supportive role
Decisional role
Which of the following is not a function normally performed by the HR department?
Employee relation
Training and Development
Accounting
Recruitment and Selection
Which of the following test indicates the person’s inclination towards a particular occupation that provides satisfaction to that individual?
Vocational interest test
Cognitive aptitude test
Personality test
psychomotor abilities test
Successful managers are ?
Efficient & effective
Strict to employees
Wrong Policy makers
Wrong decision makers
Which of the following statements most accurately defines human resource management?
Human resource management contributes to business strategy and plays an important role in the implementation of business strategy
Human resource management is an approach to managing people
Human resource management seeks to achieve competitive advantage through the strategic deployment of a highly committed and capable workforce, using an integrated array of cultural, structural and personnel techniques
Human resource management focuses on people as the source of competitive advantage
Which of the following is a key HR role as defined by Ulrich et al (29)?
Personnel administrator
Business ally
Payroll advisor
Organisational geographer
The advantage of external recruiting is that: ?
They ensure consistency from opening to closing
They are useful for companies too small to have dedicated recruiters
They are very inexpensive
Time Consuming
Executive recruiters are also called ?
head hunters
staffers
alternative staffing companies
contract technical recruiters
Which of the following is a disadvantage of using an executive recruiter?
many contacts in field
adept at contacting candidates who are not on the job market
unfamiliar with company perceptions of ideal candidate
ability to keep identity of firm confidential
Which of the following is not true of the activity known as job analysis?
The rate of pay for the job is fixed.
The job elements are rated in terms such as frequency of use or amount of time involved
It aims to describe the purpose of a job and the conditions under which it is performed
Jobs are broken into elements such as information required or relations with other people
Which of the following force makes an individual eligible to make decisions, give orders & directing work activities of others?
Power
Influence
Authority
Command
HR Department maintains records.
Employee
Sales
Production
Inventory
A Competency consists of ?
The specific tasks a person must do
Skills and behaviours
A list of tests that will measure cognitive ability
Communications and behaviour
How often HR planning process is implemented within an Organisation?
Continuously
Annually
Bi-annually
Quarterly
Which of the following emerged when individuals realized the strength they could gain by joining together to negotiate with employers?
In the future, HR managers will have to deal with all of the following workforce changes, except
a more racially diverse workforce
a skills shortfall among workers
an abundance of entry level workers
an older workforce
Mr. ‘A’ must decide what positions the firm should fill in the next six months. What activity is Mr. ‘A’ working on?
Trade Unions
Human Relation movement
Employment Legislations
Employee relationship Management
Which of the following functions of HRM deals with ‘Collective Bargaining’?
Staffing
Forecasting
Employee-assistance management
Employee relations management
Once a firm has a pool of applicants, the first step in Pre-screening is the ?
in-person interview
on-site visit
application form
telephone interview
Career counseling ‘is part of which of the following functions of HRM?
Compensation & benefits
Planning & selection
Training and Development
Maintenance of HRIS
In strategic human resource management, HR strategies are generally aligned with ?
Business Strategy
Marketing Strategies
Finance strategy
Economic strategy
The number of people hired for a particular job compared to the number of individuals in the applicant pool is often expressed as ?
Application ratio
Recruitment ratio
Selection ratio
Employment ratio
The extent to which an employment selection test provides consistent results is known as: ?
Reliability
Dependability
Consistency
Trustworthiness
HRM typically provides which of these types of training to temporary employees?
Retirement planning
Benefits options
Orientation
Career planning and management
In which stage of HR intranet site development are multiple sites linked together to create a seamless experience for the individual?
Personalized
Integrated
Transactional
Brochureware
Which approach that seeks the to link strategy, business, performance and HRM policies and practices, assumes that there are a number of HRM practices that are suitable for all Organisations?
Best Practice
Best fit
Resource-based view
Life cycle models
Job analysis produces which of the following, regardless of the technique used?
Legal requirements
It is less expensive
Companies can add new talent, new ideas to the organization
Orientation time is reduced
Which of the following department of an Organisation performs the managerial function of matching Organisational needs with the skills & abilities of the employees?
Finance department
Marketing department
Production department
Human Resource department
The most popular method of recruiting applicants to jobs is ?
Radio and TV advertisement
Corporate website
Employee referral schemes
Commercial job boards
Tests that measure traits, temperament, or disposition are examples of ?
Manual dexterity tests
Personality tests
Intelligence tests
Work sample tests
Which Personnel association uses the idea of bundles of integral HRM practices?
Benchmarks
Individual interview
Job specifications
Replacement charts
Why do companies use external job searches instead of internal searches?
European association for personnel management
U.S office of personnel management
Chartered Institute of personnel & development
Association of personnel Service Organisations
HRP stands for ?
Human resource project
Human resource planning
Human recruitment planning
Human recruitment procedure
Recruiting is necessary to ?
forecast the supply of outside candidates
developing an applicant pool
determine whether to use inside or outside candidates
develop qualifications inventories
Which of the following is NOT a goal of HRM?
Integration of HRM with the corporate strategy of the Organization
Producing the desired human behavior that helps to achieve Organisations goals
Creation of a flexible environment that can easily adopt change
To endure proper delivery of products
Vertical integration in relation to SHRM can be described as which of the following?
The relationship or integration between an Organisation’s senior managers
The relationship or integration between HR functional policies, for example employee development, employee reward and employee relations
The relationship or integration between the internal HR processes, and the Organisation’s business strategy and external market.
The relationship or integration between operational functions and policies
Why might there be some difficulty in identifying and applying the Best-practice approach to HRM in Organisations?
Because the best-practice approach tends to be resource-intensive
Because there is much variation in the literature and empirical research as to what constitutes best-practice
Because the best-practice approach would not fit the cost-reduction driven strategies favoured by many in short-termist economies.
Because the best-practice approach does not emphasize the individual business context
Which of these models is not a rational planning approach?
Corporate- level strategic planning
Strategic business unit level strategic planning
Processual Approach
Operational level strategic planning
Relationship between HRM & Management?
Both are same.
Management is one aspect of HRM
HRM is one aspect of Management
No relationship exists
The unstructured interview: ?
Infrequently conducted
Typically is unbiased
Typically is related to future
Typically biased job performance
Human resource planning techniques include the use of some or all of the following?
Size of organizational structure
Infrastructure Plan
Control and evaluation
Employee Management
Using a structured interviewing technique would likely achieve all of the following except ?
Increased consistency across candidates
Reduced subjectivity on the part of the interviewer
Enhanced job relatedness
More opportunity to explore areas as they arise during the interview
Which one of the following is NOT the advantage of Workforce Diversity?
Increased creativity and flexibility
Decreased problem-solving skills
Multiple perspectives
Greater openness to new ideas
How can high potential employees be developed for future positions?
