Design thinking does not see failure as a threat as long as it occurs early and is used as a springboard for later learning - in other words "_________________".

What are the phases of the design process of the Stanford Design School? (another variation of the design thinking process).

During an interview, you should minimize yes/no questions and instead ask ______________________ questions.

What is a constructive conflict process that merges into unifying solutions through the power of observation, synthesis, exploration and generation of alternatives, critical thinking, feedback, visual representation, creativity, problem-solving, and value creation?

__________________________ is an important part of the ideation process.

These interviews are conducted after a customer has purchased or used a product/service.

The design thinking process is linear.

The inspiration (1st phase of design thinking) begins with a broad problem, or what is called ________________________________________.

Designers actively__________________people in their own environment to identify their real needs.

While observations focus on the raw data you have consciously recorded about the things you have heard and seen, a _______________ comes next: it is an interesting and non-obvious piece of information derived from interview or observation data that drives opportunities.

What are the 3 main phases of design thinking? (3 correct answers)

What is the essence of design thinking?

An idea is considered successful if it achieves a balance between these three main criteria: (3 correct answers)

The empathy map contains four main components that help you organize data from the people you interview: (3 correct answers)

Divergent thinking is similar to the practice of _______________, which frees the imagination, opens our minds to a wealth of opportunities and possibilities, and helps us to be more innovative.

What is the golden rule of the interview?

Recognizing__________________generates ideas that allow us to see everyday things in a new light.

An idea is not just to inform what you heard in the conversation, but instead it is a ______________________ that identifies a need of the client and explains why.

This phase focuses on early, quick, and cost-effective testing to strengthen ideas and ensure that the design team is on the right track to meet the demands of the people for whom they are designing.

This leading company in innovation and design has popularized design thinking and takes on all kinds of diverse design challenges.

Use your_____________________________data as a basis to generate ideas.

Observation gives designers the opportunity to develop_________________to better identify needs and ultimately develop solutions, which is an excellent way to see the world differently to capitalize on needs that the competition has not yet had time to recognize.

Why do you empathize with your target user and stay focused on summarizing the common characteristics, needs, and pain points of the user into a single person?

During the__________________________phase, the ideas generated through the ideation process are transformed into concrete ideas.

Design thinking is a human-centered approach.

A____________________________should not be too narrow, nor should it be too broad. You want to have the freedom to imagine, but you also want to have some boundaries in order to manage the process.

Companies that manage to identify and satisfy customer needs have a better opportunity to obtain that all-important________________________________________.

What is brainstorming?

How do we become successful design thinkers? What is the first step?

Observe, listen, and ask why? Find the "human problems" and fall in love with them. Understanding users is how we create solutions that they want and will use.

______________________ improves networking, plays a role in effective leadership, promotes team building, and helps us understand not only how but why people think and feel the way they do.

The Minimum Viable Product is the product that is least expensive but provides a good representation of the product being sold - to obtain customer feedback while spending the least amount of money possible.

Objective of the interview.

Prototypes must be expensive and sophisticated.

At the beginning of an interview, you must briefly state the____________________of the interview.

An_____________________________is a tool that helps you collate and integrate your interview data in order to discover surprising or unanticipated insights. It also enables you to uncover unmet needs, nd the source of any frustrations, discover areas for improvement, explore dierent perspectives, and question your own assumptions and beliefs

Think of a_________________________________questionnaire that develops your design challenge statement: how could we improve/create/redesign/expand/grow/....?

What are the dimensions of observation? (3 correct answers)

When do client development and product development occur simultaneously?

Bringing together diverse perspectives unlocks potential. Modern challenges are too large and complex for a single person, discipline, or even industry.

Design thinkers welcome_____________________ and see them as opportunities to identify innovative solutions.

A software company likes to use the User Story Mapping method along with Design Thinking. For what purpose would you recommend using User Story Mapping? Please choose the correct answer.

What types of thoughts are allowed during a brainstorming exercise? (2 correct answers)

Which of the following techniques are structured ideation techniques?

What are the 3 steps to interview? (3 correct answers)

The design thinking process is based on what two main types of thinking? (2 correct answers)

Why is desirability the starting point when it comes to a successful idea?

The "why" behind something.

At the heart of the phase of__________________________ is low-cost experimentation through rapid prototypes, which creates a real model of the product/service, that is then tested repeatedly to identify strengths and weaknesses until it takes the project stage to the lives of people.

The elements of empathy and user engagement make design thinking inherently an ethical endeavour

What are the brainstorming rules created by IDEO? (3 correct)

- _______________________________are more easily identied by observing rather than talking

The concept of design thinking aligns with many of the facets of: The Practice of Entrepreneurship (it incorporates the core elements of the practice and the essential skills of play, empathy, reection, creation, and experimentation)

- What are four questions that are useful to ask during the design thinking process? (another variation to the design thinking process) (4 correct)

The_____________________phase uses brainstorming as a way to generate as many ideas as possible to meet the need identied in the____________________phase. (2 correct)

One of the most common interviewing mistakes.

Taking a design-thinking approach forces you to answer an entirely dierent question in the beginning. The FIrst question is what?

Working with sticky notes is a key activity in many Design Thinking workshops. What rules would you set when using sticky notes? (3 correct)

What are the 2 most important techniques that entrepreneurs use during the inspiration phase? (2 correct)

Of the 3 main criteria for a successful idea - feasibility, viability, and desirability - which is the starting point?

- What gets you to the root of the problem and builds optimism for both problem FInding and problem solving?

The ideation process is in line with the__________________view described in the Practice of Entrepreneurship, as it requires general openness to the world and involves using our creative ability to solve problems.

What is BUILD THEN SHIR hope hypothesis was correct 1. very costly if wrong?

- Building a culture of innovation takes collaborative, diverse, & empowered employees who seek empathy for their end-users.

- What is experiment - learn - repeat ?

- What is one of the biggest obstacles in trying new things or generating new ideas?

- A useful interview technique that gives a way to delve into a problem one layer at a time. (Starts with the challenges they are facing and ends up at what emotions are driving their actions)

_________________________can be an alternative or a complement to observation.

_____________________________is also relevant to the implementation phase, as it involves acting in order to learn, trying something new, learning from the attempt, and building that learning into the next iteration.

- By which process, test your designs, get feedback, and give yourself a chance to make improvements before investing the time to develop?

- What will provide many insights you will benet from while building a solution?

What are 4 notable characteristics about design thinking? (4 correct)

- Take risks. Be gritty. Learn from failure and adjust. Do it fast, and do it with an encouraging smile. Pessimism paralyzes, but belief in what could be propels us forward.

- Which of the following techniques are structured ideation techniques? (2 correct)

Are insights and observations the same thing?

The environment must facilitate collaboration and encourage risk taking with a 'fail early & fail often' mentality.

- IDEO looks on the design-thinking process as a system of____________________, rather than a linear, predictive approach where organizations determine the goals they need to achieve and look for the resources to enable them to reach their goals.

:- The CEO of IDEO credits one key phrase for sparking the design thinking process: "_______________________________"

- What software is a good practice to support virtual workshops? (2 Correct)